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DoubleTree by Hilton Philadelphia Airport

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DoubleTree by Hilton Philadelphia Airport
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672 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Philadelphia Airport
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Showing 664: English reviews
1 review
Reviewed 16 January 2016 via mobile

Desmond Lee was great. We had to come to Philly because of a family tragedy and he took great care of our car and even gave us tips and a card for the family. Comfortable room, and great staff. Definitely worth checking out.

Helpful?
Thank robert l
Gyrod H, Manager at DoubleTree by Hilton Philadelphia Airport, responded to this review

Good evening Robert, I wanted to take a moment and thank you for staying with us here at the Doubletree Philadelphia Airport, as well as sharing your experience from your recent stay. We value all of the information that our guests can give us as it is the best way to address issues and ensure we resolve those issues for... More 

Minneapolis, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 January 2016

The staff's attentiveness and hard work go a long way to make up for a sub-standard Doubletree property. The hotel is in desperate need of renovation. The elevators are rickety. The rooms are dark and feeling dingy. The thermostat was broken in my room, so I had to change to another. Overall, it feels 20-30 years old. It is not... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Lance R
Gyrod H, Manager at DoubleTree by Hilton Philadelphia Airport, responded to this review

Good afternoon Lance R, thank you for taking the time to share your experience and suggestions with our team here at the Doubletree Philadelphia Airport. Because we are an airport property, we rely heavily on guests like you to help us determine the improvements we'll be making to the property in the future. That said, we are definitely always working... More 

Buffalo, New York
Level Contributor
71 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 13 January 2016 via mobile

Excellent stay I went down to eat dinner in the dining room I was greeted by a wonderful waitress she seated me asked me if I wanted to see a paper she was very knowledgeable about the new updated menu. I believe her name was Uvbi she was outstanding and joyed the interaction and her knowledge of the items on... More 

Helpful?
1 Thank pacsgirl
Gyrod H, Manager at DoubleTree by Hilton Philadelphia Airport, responded to this review

Good afternoon Pacsgirl, thank you so much for the kind words you have for our staff and property. Here at the Doubletree Philadelphia Airport we are constantly training our staff about hospitality as it is what we do best!! Our staff strives to make the Doubletree Philadelphia Airport a great experience for every guest and to keep them returning every... More 

NC, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 January 2016

I was the victim of bad weather and cancelled flights. Spent hours attempting to get alternate travel arranged. Was fortunate that the airline made a reservation for me here! Everyone was polite, professional, courteous and treated me like a King! Turned a miserable travel experience into a pleasant, relaxing evening! Highly recommend this hotel!

Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Michael R
Gyrod H, Manager at DoubleTree by Hilton Philadelphia Airport, responded to this review

Good morning Michael R, I wanted to take a moment and thank you for staying with us here at the Doubletree Philadelphia Airport, as well as sharing your experience from your recent stay. We value all of the information that our guests can give us as it is the best way to address issues and ensure we resolve those issues... More 

belfast
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 9 January 2016 via mobile

We stayed here 5th January during an airport layover. We booked two rooms, check in was easy enough and the cookies were delicious. But after that it was down hill, the rooms were noisy and freezing cold we had to leave and visit the restaurant to warm up. The food was not great here and was pricey but the waiter... More 

Helpful?
Thank Elaine b
Gyrod H, Manager at DoubleTree by Hilton Philadelphia Airport, responded to this review

Good afternoon Elaine B, we really appreciate your review of the Doubletree. I apologize that we could not make your stay more enjoyable during your recent trip to Philadelphia. Please know that you are always welcome to bring these items to our attention and we will always try our best to accommodate you and resolve these challenges as quickly as... More 

Maryland
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 January 2016

Nice, clean place to stay when you have a flight early the next morning. The staff are friendly and there is free airport shuttle service running every 20 mins. I would recommend this property and will be staying here on future trips.

Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Ryan W
Gyrod H, Manager at DoubleTree by Hilton Philadelphia Airport, responded to this review

Good morning Ryan W, we really appreciate your great review of the Doubletree Philadelphia Airport!! Your thorough compliments offer other readers a visual of what a stay would be like here. You know that you are always welcome and we look forward to your next stay in the Philadelphia airport area. Thank you again for the kind words and for... More 

2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 9 January 2016

Always a pleasure to stay here as they staff makes me feel welcomed and special. The rooms are always clean and the facilities are great. The restaurant and bar is a fun atmosphere with awesome food. Its the only place I stay when traveling in Philadelphia!

Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Robert S
Gyrod H, Manager at DoubleTree by Hilton Philadelphia Airport, responded to this review

Good day Robert S, thank you so much for the kind words during your recent park and fly trip to our beautiful hotel. Hospitality is what we do best and our staff strives to make the Doubletree Philadelphia Airport a great experience for every guest. We can confidently say we have some of the best trained employees in the industry... More 

Arlington, Massachusetts
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 January 2016

Helpful and friendly staff and good, clean facilities. However, we are 2 for 2 now on single night stays where the room key stops working around 10 AM. Both occasions, had to return to the front desk, get a key reprogrammed and it STILL didn't work. Another trip to the front desk and had to be let into the room... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank atreyu6100
Gyrod H, Manager at DoubleTree by Hilton Philadelphia Airport, responded to this review

Good evening Atreyu6100, we really appreciate your review about your recent stay and our staff. Your compliments and feedback, which I will shared with our management team, are very much appreciated and encourage us to continue to deliver the very best in hospitality here but I would like to apologize for the room key issue you experienced. It would be... More 

Tampa, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 January 2016 via mobile

Staff is awesome! Easy check in and out! Cookies are great! Desmond Lee valet was exceptional.!Would definitely stay here again! We needed to go from hotel to airport and concierge arranged van. Dropped us off right at the car rental agency.

Helpful?
1 Thank kdav219
Gyrod H, Manager at DoubleTree by Hilton Philadelphia Airport, responded to this review

Good afternoon Kdav219, words cannot begin to convey our gratitude for the rave review you gave about our hotel, restaurants and the service staff. It is a privilege for us to be your choice of hotel and we look forward to welcoming you back to the Doubletree Philadelphia Airport for years to come. More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 7 January 2016

My Best friend visited from Maryland & we checked in to The Double Tree by Phila Airport on New Years Eve ... From the Beginning the Staff went over & beyond to make sure our stay was comfortable. We were confused about directions & parking (Desmond Lee greeted us and helped us every step of the way..he was courteous &... More 

Helpful?
1 Thank L&I Productions L
Gyrod H, Manager at DoubleTree by Hilton Philadelphia Airport, responded to this review

Good morning L&I Productions L, thank you so much for the great review and words you have for our property and staff. We are very proud of what we can offer all of our guests who strive to make the Doubletree Philadelphia Airport a great experience while away from home. We can confidently say we have some of the best... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The DoubleTree by Hilton Philadelphia Airport is an excellent hotel, providing comfortable accommodations and great service. The DoubleTree by Hilton Philadelphia Airport is located adjacent to the Philadelphia International Airport, and offers a complimentary airport shuttle; a complimentary business center, where our guests can print boarding passes at their convenience; and complimentary wireless high-speed internet in the guest rooms and lobby. The DoubleTree also offers the affordable Drive and Fly package for guests wanting to leave their cars while away on a trip, and features the Players Sports Bar with 13 HD televisions and a delightful menu of appetizing taste treats, pool tables, and video games. Enjoy a relaxed but stylish breakfast, lunch, or dinner in our Landing Restaurant, featuring an assortment of steaks, chops, and seafood for the discerning palate. Come visit! ... more   less 

Additional Information about DoubleTree by Hilton Philadelphia Airport

Address: 4509 Island Avenue, Philadelphia, PA 19153 (Formerly Hilton Philadelphia Airport)
Region: United States > Pennsylvania > Philadelphia
Price Range: €104 - €204 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Philadelphia Airport 3.5*
Number of rooms: 331
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Hotels.com, Orbitz, Priceline, Travelocity and Odigeo so you can book your DoubleTree by Hilton Philadelphia Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Philadelphia Airport Hotel Philadelphia
Hilton Hotel Philadelphia Airport
Philadelphia Hilton
Hotel Style:
#47 Business Hotel in Philadelphia
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Philadelphia Airport staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Philadelphia Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A different hotel”
 of 5 bubbles DonB147, 24 Nov 2016 | Read review
“I had room 544 and it was spacious, clean and very comfortable”
 of 5 bubbles Sinclair-QL, 19 Oct 2016 | Read review
“Away from the parking lot;”
 of 5 bubbles tracies912, 13 Oct 2016 | Read review
“Do not spend money on floor choice! None renovated”
  • Drapes not cleaned or ironed. Just hanging on the dirty window
  • This is found AFTER the housekeeper changed the human stain on sheets, but left this w/o telling
  • Water stained sealing all around entire room
  • Bed skirt stains room 923
  • Cracked open hole window seal 923
 of 5 bubbles scottie316, 25 Sep 2016 | Read review
“Go elsewhere if you want food and drinks!”
 of 5 bubbles blndkat, 21 Aug 2016 | Read review
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