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Renaissance Philadelphia Downtown Hotel

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401 Chestnut Street, Philadelphia, PA 19106
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (93)
Room & Suite (42)
Dining (12)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 25/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Renaissance Philadelphia Downtown Hotel
Updated 25/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#52 of 95 hotels in Philadelphia
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Bronze level
The "Old City" meets edgy glam at Renaissance Philadelphia Downtown Hotel. Our city center hotel in the heart of Philadelphia, Pennsylvania was conceived in homage to historical details of old Philadelphia fused with a modern energy. Walk to the Liberty Bell, Independence Hall, Franklin Square and the Philadelphia Convention Center. Revel in a rejuvenating retreat in our stylish rooms. We deliver comfort and convenience with complimentary Wi-Fi, plush bedding and 55-inch LCD TVs. Franklin Social American Kitchen & Bar, our on-site restaurant, features contemporary American cuisine with an attitude that’s all Philly. Keep up with your active lifestyle at our indoor pool and fitness center. Elevate your wedding reception or business meeting with our available catering services. Whether you're embarking on a leisurely getaway or productive corporate travels, Renaissance Philadelphia Downtown Hotel is sure to please.
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Room & Suite (42)42
Full view
Property amenities
Valet parking
Wifi
Fitness Centre with Gym / Workout Room
Bar / lounge
Taxi service
Conference facilities
Banquet room
Baggage storage
Paid public parking on-site
Paid internet
Restaurant
Breakfast available
Breakfast in the room
Meeting rooms
Concierge
Newspaper
Non-smoking hotel
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Housekeeping
Room service
Safe
Iron
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Great View
Hotel links
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146Reviews28Q+A24Room tips
Traveller rating
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  • 21
  • 5
  • 12
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Popular mentions
mnmshady wrote a review 22 Feb
2 contributions
The hotel has a really great vibe. Nice lobby, spacious rooms, trendy decor! Staff were all very friendly and helpful. The location is AMAZING. right near all the hotspots of Philadelphia. all walkable and accessible. We had a really wonderful get away- for adults together with children. .
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Date of stay: February 2021
Value
Location
Service
Room Tip: ask for a Park view!!
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Response from Giancarlo Rodriguez, Guest Services / Front Office at Renaissance Philadelphia Downtown Hotel
Responded 2 days ago
Hello mnmshady, glad you liked our style! The design is a great mixture of Old City with urban Philly and I'm happy that you enjoyed the atmosphere. Thank you for mentioning our team! They really always try do their absolute best and I'm happy that it shows. Close to the river, Independence Hall, the Liberty Bell, restaurants, museums, our location is outstanding I've always thought I'm glad to hear you took advantage of it. Take care, thank you for staying with us!
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Dean_Amy-2004 wrote a review 12 Feb
Gettysburg, Pennsylvania4,977 contributions432 helpful votes
+1
Given current times, cleanliness is an all-time importance and everything seemed top notch. For safety, there is no housekeeping service during your stay but you can request anything you need from the front desk; including complimentary bottled water. The location was very close walking distance to the historical sites and a few museums. We parked the car in the garage behind the hotel and didn’t have to get it out until we were ready to leave. The garage is public and not part of the hotel. We also ordered room service. Prices were a bit high, but it range with standard hotel room service rates. Food was fresh and tasty. The room was very large and gave us plenty of space. Overall we had a great experience and wouldn’t hesitate to stay here again.
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Date of stay: February 2021Trip type: Travelled with family
1 Helpful vote
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Response from Giancarlo Rodriguez, Guest Services / Front Office at Renaissance Philadelphia Downtown Hotel
Responded 2 days ago
Hi Dean_Amy2004! Thank you for taking the time to give us your review. I'm very glad that our safety measures weren't too much of an inconvenience for you. We are certainly trying to offer the best service possible to all our guests while dealing with an unprecedented situation so I am happy you enjoyed your stay. We hope to see you again soon!
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Good Vibes Only wrote a review Dec 2020
3 contributions
Hey guys just real quick wanted to give Jin a S/O her customer service was a step above the rest. She made me and my partner feel like VIP’s when we checked in and not to mention the Hotel was super nice and swanky! If you are a fan of art and interior design this Hotel is gonna blow your mind! I definitely recommend this Hotel and ask for Jin she will definitely take care of you!
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Date of stay: November 2020Trip type: Travelled with friends
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Response from Giancarlo Rodriguez, Guest Services / Front Office at Renaissance Philadelphia Downtown Hotel
Responded 3 Dec 2020
Hi BEARDCEO! Thanks so much for taking the time to offer us your review! I will make sure to let Jin now how pleased you were with your experience and her service in particular. It really means a lot to us that you stayed with us during these difficult times and that you had such a positive experience. Take care and come back soon!
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Dereck N.B. wrote a review Oct 2020
Staten Island, New York60 contributions53 helpful votes
+1
I rated my stay a 3 because it was a pretty average experience. The location of the property is just FANTASTIC; it's literally right next to Independence Hall and the Liberty Bell center, a few blocks from the Penn's Landing waterfront, close to city hall, and not far from South Street with tons of different restaurants, shops, etc. I don't think any hotel in Downtown Philly is better situated. The parking situation is a bit odd. The hotel advertises valet service but when you pull up there is no one readily available to provide that service (you have to go inside); however, there is a public parking garage literally around the corner and the rates are cheaper than the valet anyway (and FYI, the hotel uses that garage for valet as well, so you might as well save yourself the valet cost). The hotel was clearly recently renovated and the rooms are uniquely and nicely decorated, and very fitting for the Philly culture and feel. My only gripes here are that the Black accent walls can make the room feel a bit dark and the lack of storage space is strange for a hotel (there's only like 2 small drawers and a SUPER tiny closet); seems an odd design choice when the room clearly has ample space to accommodate more storage. The hotel definitely has the feel of a smaller boutique hotel, which is nice if you enjoy that kind of experience. The service was decent, but not as stellar as I've come to expect from a Renaissance Hotel. My biggest gripes (other than the delays in waiting for an elevator since they're small and the restrictions are to have only 2 people at a time in them or one party) were the lack of basic amenities that you would expect from a 4-star hotel, like having a little shop to pick up essentials or even vending machines. Also, my husband and I have stayed at a few hotels during this covid era and it didn't seem like the hotel takes the cleanliness and disinfecting of public spaces and rooms as seriously or thoroughly as other hotels. We never once saw anyone wiping down anything in public spaces (and we were in and out of the hotel for 3 days straight) and we even saw one of the housekeepers cleaning one of the rooms on our floor without wearing a mask. I did provide this feedback to the hotel and someone got back to me right away, which was nice. All in all, not a bad stay.
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Date of stay: October 2020
Value
Rooms
Service
1 Helpful vote
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Response from Giancarlo Rodriguez, Guest Services / Front Office at Renaissance Philadelphia Downtown Hotel
Responded 23 Oct 2020
Hi DereckNB, thank you for taking the time to offer us your review and feedback on your stay with us. I did reply to you internally as well from your survey and I'm thankful that you received that quickly and I was able to address your concerns. As an update from our communication I did already speak with the housekeeping supervisor and we were able to speak with the housekeeper assigned to that floor and will also re-address the importance of correct PPE procedure with all teams to reinforce the issue. We do so regularly however it is critical that we continue to do so during these times. Please allow me to apologize for the delay with the valet service as we do our very best to meet every guest that pulls up outside. Our valet also work as bellmen as we've worked to staff our property according to the current needs and they were most likely assisting another guest at the time. I thank you for taking the time to give us your feedback and I'm glad that overall you did enjoy your stay with us. We hope to be able to host you again soon.
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Marilou S wrote a review Oct 2020
Dallas TX8 contributions1 helpful vote
First off, the room was clean--I like the hard surface floors (no dirty carpeting) and the decor was all historic Philly related--loved that! There's a restaurant and bar right downstairs and we went to both. We were able to walk to Chinatown, Zahev, Reading Terminal Market and even Washington Square Park. We also walked to a Old Town Pizza and to a couple of nearby bars for happy hour. This review is way too late because I lost the contact info for the employee who was most helpful, but I just found it! The night auditor, Chun, took the time to recommend several Korean restaurants since my husband loves Korean food. So thank you Chun! The restaurant manager Kyle was also very friendly during our stay over Christmas. They both made us feel very welcome. Be warned--the check-in is hard to find as you have to walk straight through the lobby and turn left. It's in an alcove, but you only go there during arrival and departure, so--very smart to not have it front and center taking up a lot of their beautiful space. Just takes some getting used to. I highly recommend this hotel!
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Date of stay: December 2019
Rooms
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Response from Giancarlo Rodriguez, Guest Services / Front Office at Renaissance Philadelphia Downtown Hotel
Responded 11 Oct 2020
Hi Marilou, Thank you for taking the time to offer us your review. I will make sure to let Chun know you appreciated his help. There sure have been some changes since December right? However you will be glad to know that we are open, of course with new sanitizing protocols in place, wearing masks now but just as welcoming! We hope to see you again soon!
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PRICE RANGE
US$167 - US$435 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
omni hotel philadelphia, omni hotel independence park, omni philadelphia
LOCATION
United StatesPennsylvaniaPhiladelphia
NUMBER OF ROOMS
152
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Frequently Asked Questions about Renaissance Philadelphia Downtown Hotel
Which popular attractions are close to Renaissance Philadelphia Downtown Hotel?
Nearby attractions include Philadelphia Urban Adventures (0.2 km), Olde City Escape Games (0.3 km), and Founding Footsteps (0.4 km).
What are some of the property amenities at Renaissance Philadelphia Downtown Hotel?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
What food & drink options are available at Renaissance Philadelphia Downtown Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Renaissance Philadelphia Downtown Hotel?
Yes, paid private parking nearby, paid public parking nearby, and paid public parking on-site are available to guests.
What are some restaurants close to Renaissance Philadelphia Downtown Hotel?
Conveniently located restaurants include Zahav, The Franklin Fountain, and Morimoto.
Are there opportunities to exercise at Renaissance Philadelphia Downtown Hotel?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Renaissance Philadelphia Downtown Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Renaissance Philadelphia Downtown Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to Renaissance Philadelphia Downtown Hotel?
Many travellers enjoy visiting Battleship New Jersey (1.8 km), Independence National Historical Park (0.2 km), and Cathedral Basilica of Saints Peter and Paul (2.0 km).
Does Renaissance Philadelphia Downtown Hotel have any great views?
Yes, guests often enjoy the park view available here.