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    Sheraton Philadelphia Downtown Hotel

    201 N 17th St, 17th & Race Streets, Philadelphia, PA 19103-1201
    (215) 448-2000
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    5/2/2018 6/2/2018
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    Savings alert: 11% below average rate

    The price you found is 11% lower than this hotel's average rate of US$168/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    US$151
    US$150
    US$150
    Traveller (616)
    Room & Suite (264)
    Dining (21)
    Overview
    • Excellent23%
    • Very good33%
    • Average23%
    • Poor12%
    • Terrible9%
    Travellers talk about
    “mary mastrobuoni” (152 reviews)
    “the club lounge” (75 reviews)
    “concierge desk” (60 reviews)
    Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    3.5 Star Hotel
    All hotel details
    Offers from Sheraton Philadelphia Downtown Hotel
    Special Offer: Breakfast for 2 Included
    Hotel deals
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    Rooms
    5 Feb6 Feb
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (2,736)
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    931 - 935 of 2,523 reviews

    Reviewed 3 May 2015

    probably the worst hotel experience of my life. Rooms are nasty, the service is just lazy and pathetic, house keepin while yo're in the room will probably leave you mortified. The staff are discourteous, terrifyingly rude and just not welcoming at all! Never againMore

    3  Thank NZee86
    Response from Jennifer T, Manager at Sheraton Philadelphia Downtown HotelResponded 5 May 2015

    Dear NZee86, Thank you for your review on our hotel. Please accept our most sincere apologies for not meeting your expectations. If possible, I would like an opportunity to discuss your issue further with you - I invite you to please connect with me at...More

    Reviewed 3 May 2015

    Here for two nights planning a 2017 reunion. Only negatives were understaffing at front desk even though they knew they had a full hotel and a staff that needed to step up their enthusiasm a notch. Rooms were updated. Internet was fast. Facility was well...More

    1  Thank Bob H
    Response from Jennifer T, Manager at Sheraton Philadelphia Downtown HotelResponded 5 May 2015

    Dear Bob H, Thank you for your review of the Sheraton Philadelphia Downtown Hotel. We're glad you enjoyed your stay overall and certainly look forward to addressing your feedback on the professionalism of our staff. We hope to connect with you again soon. Safe travels,...More

    Reviewed 1 May 2015 via mobile

    This was a good hotel. The staff was very attentive. The vending machine on our floor did not work and ate my money. They immediately brought my friends and me sodas and a complimentary drink at the bar for our troubles. This hotel is walking...More

    3  Thank MirSarKli
    Response from Jennifer T, Manager at Sheraton Philadelphia Downtown HotelResponded 5 May 2015

    Dear MirSarKli, Thank you for your great review of the Sheraton Philadelphia Downtown Hotel! We are delighted your had such a great stay - we can always count on our team to make our guests more comfortable. We hope to see you again soon! Safe...More

    Reviewed 29 April 2015

    The front desk and corridors felt old and used. The staff was very nice and quickly checked me in. My room, on the 20th floor, was clean and comfortable. It had a starbucks coffee maker, smaller bathroom, bed was comfortable, and it was pretty quiet....More

    1  Thank PhoenisSunDog
    Response from Jennifer T, Manager at Sheraton Philadelphia Downtown HotelResponded 30 April 2015

    Dear PhoenisSunDog, Thank you for your review of the Sheraton Philadelphia Downtown Hotel. We're glad you enjoyed your stay overall and certainly look forward to addressing your feedback on the WiFi service. We hope to connect with you again soon. Safe travels, Jennifer Tang Assistant...More

    Reviewed 28 April 2015 via mobile

    I stayed here on business for one night. I am an SPG member and I used 10,000 star points for my stay. Mousabb (spelling) checked me in. He was very professional and he made me feel welcome. Check in was fast yet memorable. I was...More

    Thank BeachBoy82
    Response from Jennifer T, Manager at Sheraton Philadelphia Downtown HotelResponded 30 April 2015

    Dear BeachBoy82, Thank you for your great review of the Sheraton Philadelphia Downtown Hotel! We are delighted you took the time to point out the individual team members who made your stay more memorable. We look forward to continuing to being your home away from...More

    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$117 - US$282 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 757
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, Travelocity, Agoda, Booking.com, Priceline, getaroom.com, HotelsforEveryone, Cancelon, TripOnline SA and HotelsClick so you can book your Sheraton Philadelphia Downtown Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Pennsylvania >
    • Philadelphia
    • Also Known As
    • Sheraton Philadelphia City Center Hotel ,
    • Sheraton Hotel Philadelphia ,
    • Sheraton City Center Hotel ,
    • Philadelphia Sheraton
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    Traveller (616)
    Room & Suite (264)
    Dining (21)
    Pool & Beach (3)
    Hotel & Grounds (295)
    Bathroom (49)
    Business Centre & Event Rooms (5)
    Family and Play Areas (2)
    Nearby
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    Ask a question
    Questions & Answers
    mslooker
    11 January 2018|
    AnswerShow all 3 answers
    Response from interlskygoddess51 | Reviewed this property |
    The hotel was very clean and in the afternoon they have soft pretzels in the lobby... there is an Avis in the hotel and also at Penn Station if necessary.
    1
    Vote
    Quokkar
    1 January 2018|
    AnswerShow all 4 answers
    Response from interlskygoddess51 | Reviewed this property |
    I walked over to the Reading Terminal Market right across from the Convention Center ... maybe 5 blocks .. not far at all ... I went in the middle of the day and I felt very safe .. Uber is great too!!!
    1
    Vote
    Quokkar
    1 January 2018|
    AnswerShow all 2 answers
    Response from Susan G | Reviewed this property |
    It is about a 1/2 mile to walk to the Convention Center from the Sheraton. There are several SEPTA stations nearby; the one closest to,the Sheraton is called Sububan Station. This is a pretty safe place to walk. Lots of... More
    1
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    Room Tips
    "Rooms on higher floors as they have been upgraded and have less A/C unit noise"
    Read review
    "24th Floor had been updated!"
    Read review
    "If you want a "good room" don't come to this hotel."
    Read review
    "I highly recommend to get a room facing the Museum."
    Read review
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