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Sheraton Philadelphia Downtown Hotel

2,771 reviews
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Traveller (621)
Room & Suite (316)
Dining (22)
Overview
  • Excellent23%
  • Very good34%
  • Average23%
  • Poor12%
  • Terrible8%
Travellers talk about
“mary mastrobuoni”(154 reviews)
“the club lounge”(76 reviews)
“concierge desk”(60 reviews)
Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star Hotel
All hotel details
Offers from Sheraton Philadelphia Downtown Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,771)Write a Review
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1 - 5 of 2,556 reviews
Reviewed yesterday via mobile

This hotel is perfectly placed for you to walk around downtown. In two days I didn’t need to use my car once. A block away there is a parking garage to park for literally half price from the hotel so that was perfect. The room...More

Thank Robert S
Hotel's Favourite
Reviewed 29 December 2017

I have stayed at the Sheraton Philadelphia Downtown Hotel multiple times, but I recently had the best service I could ever imagine! While I was on this trip, I needed help finding a very rare gift for a friend. I went to the Concierge Desk...More

1  Thank Michael R
Response from MarshaRay, General Manager at Sheraton Philadelphia Downtown HotelResponded 4 weeks ago

Michael R: We are absolutely thrill that you had the opportunity to engage and be supported by our wonderful Mary. We will be sure to celebrate everything she does! Thank you, Marsha

Reviewed 2 days ago

I live in Los Angeles but come to Philadelphia about every 4-6 weeks to visit my elderly parents. My wife and I are both loyal SPG member with over 1,000,000 accumulated points. I usually stay at this Sheraton although I have to say that I...More

Thank Evan S
Reviewed 2 days ago

im sorry to report but the ROOM was not what we expected i expected a Sheraton hotel to be way better kept when we got into the room i was kind taken back at the creased old stained carpet it was horrendous. The switch to...More

Thank yisroelphoto
Reviewed 4 days ago via mobile

Room was decent and clean; concierge were courteous and welcoming. My main complaint is regarding the $42 parking cost for every time you want to leave the hotel. As someone that was traveling by car and had places to go that weren’t in walking distance...More

Thank Sarah C
Response from MarshaRay, General Manager at Sheraton Philadelphia Downtown HotelResponded 2 days ago

Sarah C: Thank you for your visit and for sharing very relevant information regarding parking in center city Philadelphia. Parking in the city is very expensive, to help make this easier on our guests we regularly review prices at lots and hotel around the city...More

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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$114 - US$304 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$114 - US$304 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (621)
Room & Suite (316)
Dining (22)
Pool & Beach (3)
Business Centre & Event Rooms (5)
Family and Play Areas (2)
Questions & Answers
Ask a question
LaurTay
23 January 2018|
AnswerShow all 5 answers
Response from Michael R | Reviewed this property |
I think that the price of Parking is $40 per day, but it includes unlimited in-and-out privileges. This is great if you are planning to go to events both in and outside of Center City.
0
Votes
mslooker
11 January 2018|
AnswerShow all 4 answers
Response from interlskygoddess51 | Reviewed this property |
The hotel was very clean and in the afternoon they have soft pretzels in the lobby... there is an Avis in the hotel and also at Penn Station if necessary.
1
Vote
Quokkar
1 January 2018|
AnswerShow all 4 answers
Response from interlskygoddess51 | Reviewed this property |
I walked over to the Reading Terminal Market right across from the Convention Center ... maybe 5 blocks .. not far at all ... I went in the middle of the day and I felt very safe .. Uber is great too!!!
1
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Room Tips
"I spent little time in my room, so I don't know what my view was, but from the 20th floor, I'm sure..."
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"We had a room on the 17th floor, away from traffic noise. It had a nice view of the city."
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"Lower rooms have better access to Public Wifi"
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"rooms away from elevator"
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