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Our company had to stay here for a meeting. It was awful! The carpet in my room was warped, has a motel style air conditioner, there was a red stain on the carpet ( i couldn’t tell what it was - blood, wine???) and stains...More
I have stayed at the Sheraton Philadelphia Downtown Hotel multiple times, but I recently had the best service I could ever imagine!
While I was on this trip, I needed help finding a very rare gift for a friend. I went to the Concierge Desk...More
2 Thank Michael R
Response from MarshaRay, General Manager at Sheraton Philadelphia Downtown HotelResponded 24 January 2018
We are absolutely thrill that you had the opportunity to engage and be supported by our wonderful Mary. We will be sure to celebrate everything she does!
We were here for a business trip at the convention centre.
The hotel is nice & friendly, the staff are excellent. The food & drink in the bar is good, loved the soups!
Mary the concierge was fantastic, I’ve never known one like her. She...More
Absolute horrendous stay during an overbooked weekend where my early arrival reservation was greeted w an hour-plus wait to check in, only to finally arrive at my room well after dinner to find a water soaked carpet and two measly towels...
There was a silver...More
Thank Pamela G
Response from MarshaRay, General Manager at Sheraton Philadelphia Downtown HotelResponded today
It is heartening to see that despite the poor arrival our team was accommodating, serious and professional in working to ensure your comfort.
Thank you for your feedback,
Stayed there for a long weekend celebrating a friend's retirement. Rooms were well furnished, bathrooms spacious and stocked will everything you'd need. Beds comfortable. View of the city from our rooms was spectacular! Very easy to walk to many local attractions and museums, and close...More
Response from Michael R | Reviewed this property |
You need to 100% go to the Reading Terminal Market! It is a short walk from the Sheraton. It's the shape of an indoor football field full of these 10x10 size restaurants. The Amish Restaurants are the best, but many of... More
You need to 100% go to the Reading Terminal Market! It is a short walk from the Sheraton. It's the shape of an indoor football field full of these 10x10 size restaurants. The Amish Restaurants are the best, but many of them are closed on Sundays and Mondays. The market starts to close down at 5 pm, so go there for breakfast or lunch. I highly recommend The Dutch Eating Place, which serves huge delicious pancakes! The donuts at Beiler's Donuts are great too!