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Sheraton Philadelphia University City Hotel

1,446 reviews
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Traveller (184)
Room & Suite (187)
Dining (26)
Overview
  • Excellent50%
  • Very good26%
  • Average16%
  • Poor5%
  • Terrible3%
Travellers talk about
“chef michael”(67 reviews)
“the club lounge”(78 reviews)
“noodle house”(15 reviews)
Free Wifi
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star Hotel
All hotel details
Offers from Sheraton Philadelphia University City Hotel
Special Offer: Breakfast for 2 Included
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,446)Write a Review
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Show reviews that mention
All reviewschef michaelthe club loungenoodle housefront deskstreet stationfitness centerguest serviceshousekeeping staffper dayacross the streetchecking inbeds were comfortableconvenient locationenjoyed my stayhotel restaurantfew blocksyogurt
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1 - 5 of 1,409 reviews
Reviewed 2 days ago

I stay here for business travel frequently and the staff is always very accommodating! Samantha and Davida are two great personalities to have at the front desk; they are always very welcoming and kind. The rooms themselves are standard rooms but lack a minifridge or...More

Thank Kevin A
Hotel's Favourite
Reviewed 1 week ago

From check-in to check-out we were treated excellent by the staff. We called the hotel the night before since we needed to check in every early for a run. Davida was a huge help and and explained the hotel was sold out so it might...More

Thank dillybar92
Response from JKelly2015, General Manager at Sheraton Philadelphia University City HotelResponded 1 week ago

Hello Dillybar Philly is still celebrating the Eagles Super Bowl so I'm sorry a room wasn't ready for you when you arrived. Thankfully Ron and Davida and our team got you settled and ready to enjoy your time here. We appreciate your compliments of both...More

Reviewed 2 days ago

There was hair all over the bathroom. The tub was dirty. The bathroom vent was covered with a thick layer of dust. A tray of old food was left in the hallway even after I told the front desk about it the night before. Hallway...More

Thank Donna J
Reviewed 3 days ago

Absolutely filthy. Architecturally, I knew I was in trouble when I saw the facade of the building which sports a parking garage. Front desk service is very friendly, so must give credit where credit is due. Entrance from garage, elevators, hallways, lobby - all a...More

Thank Book123poi
Reviewed 3 days ago

Great overall experience from the booking to the check-in to the check-out experience. This past weekend I bought 31 college students to this hotel for a conference and everyone on the staff at the hotel were patient and amazing. The rooms were a great size,...More

Thank Rochelle S
Response from JKelly2015, General Manager at Sheraton Philadelphia University City HotelResponded 2 days ago

Hello Rochelle. Thank you for bringing your group to the Sheraton. We are glad to know that everything went well and that you all enjoyed the property. We thank you for your kind words about Ron and all of our tea. We look forward to...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$160 - US$332 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Business Hotel in Philadelphia
#35 Romantic Hotel in Philadelphia
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$160 - US$332 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Business Hotel in Philadelphia
#35 Romantic Hotel in Philadelphia
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (184)
Room & Suite (187)
Dining (26)
Pool & Beach (7)
Amenities (16)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Squann
15 February 2018|
AnswerShow all 3 answers
Response from r2655 | Reviewed this property |
check in is 3pm . Checkout is 11am
0
Votes
Squann
15 February 2018|
AnswerShow all 2 answers
Response from JKelly2015 | Property representative |
Our Check-In time is 3PM. Our Check-out time is 1PM. You may be able to check in earlier if rooms are available from the previous night, depending on our occupancy the previous day. We will gladly store your luggage if a... More
0
Votes
ccbw1957
18 March 2017|
AnswerShow all 5 answers
Response from rectorydoor | Reviewed this property |
Our sister and husband who live next door find plenty of areas behind hotel and on University grounds right there. So you will be ok.
1
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Room Tips
"They may offer free upgrade but it is the same room and amenities, just have to insert your room key on the..."
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"Best value and customer service"
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"2008 has great city views"
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"higher floor with a view of the University of Penn"
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