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Extended Stay America - Philadelphia - Airport - Tinicum Blvd.

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Traveller (79)
Room & Suite (29)
Dining (2)
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Overview
  • Excellent22%
  • Very good14%
  • Average15%
  • Poor13%
  • Terrible36%
19 Mar 2018
“You Get What You Pay For”
7 Mar 2018
“Arrived late, got worst room in hotel, got full refund”
AMENITIES
Free Wifi
Breakfast included
Non-Smoking Rooms
Kitchenette
Pets Allowed
Wheelchair Access
Self-Serve Laundry
2 Star Hotel
All hotel details
Additional information
Offers from Extended Stay America - Philadelphia - Airport - Tinicum Blvd.
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (235)
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41 - 45 of 228 reviews
Reviewed 12 October 2016

The check in was not great customer service was disgruntled and they charge $5 for parking!? Check out service was friendlier but was promised an emailed receipt and never received it and was not given discounted rate!More

Thank donitascoupons
Response from 00esa, Manager at Extended Stay America - Philadelphia - Airport - Tinicum Blvd.Responded 14 October 2016

Thank you for posting a review of your recent stay. Please accept my apology for the Front Desk Department who negatively influenced your otherwise nice experience at our hotel. Be ensured I will discuss your concerns with the Front Desk Manager and team, and take...More

Reviewed 19 September 2016

After trying 5 sets of key cards we were told that our key lock was broken and needed major work as the battery was dead. Then we were told that we had to go to the front desk and use the maintenance keys to get...More

Thank stanzbmx
Response from 00esa, General Manager at Extended Stay America - Philadelphia - Airport - Tinicum Blvd.Responded 21 September 2016

Thank you for taking the time to share comments about your stay. We strive to consistently deliver exceptional service, and I am sad to hear you had a disappointing experience with us. I am so very sorry for the inconveniences you endured just to get...More

Reviewed 5 September 2016 via mobile

Won't be staying here again Could not get 1hr later check out Breakfast was continental  Had to visit 3 rooms before we settled for 1 1 smelled like smoke  1 smelled like majiuana  Charged $5 for a poorly lite parking lotMore

1  Thank africandav
Response from 00esa, General Manager at Extended Stay America - Philadelphia - Airport - Tinicum Blvd.Responded 6 September 2016

Thank you very much for staying at our hotel. It is obvious from your comments we failed to live up to your expectations, and we apologize for dropping the ball. We truly want each guest to have an outstanding stay, and we are sorry that...More

Reviewed 29 August 2016

Dirty and smelly hotel. Stains on carpet, doors don't fit correctly. TV remote missing and staff had problems finding another one. We cancelled remainder of stay and moved to different hotel. Would never go back.More

Thank cjbliss
Response from 00esa, General Manager at Extended Stay America - Philadelphia - Airport - Tinicum Blvd.Responded 30 August 2016

We can absolutely do better than the observations you described. We strive to provide a clean and well maintained guest suite for our guests and we failed in this area. Our housekeeping team has been made aware of your feedback and apologize for letting you...More

Reviewed 24 August 2016 via mobile

Room was not very clean. Just a general underwhelming experience. Not in anyway priced correctly. If you need a bed and nothing else, nothing else, and you're super stuck (like I was) then maybe. ......................................More

Thank Paul_toot
Response from 00esa, General Manager at Extended Stay America - Philadelphia - Airport - Tinicum Blvd.Responded 31 August 2016

Thank you for choosing to stay with us and for posting a review. I am sorry to hear your stay was not what you had hoped or expected. We are an extended stay hotel and cater to the longer staying guest. We do offer everything...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Breakfast included
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
US$98 - US$150 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$98 - US$150 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (79)
Room & Suite (29)
Dining (2)
Questions & Answers
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elizabethforman65
6 May 2018|
Answer
Response from Emily H | Reviewed this property |
You need to ask the hotel directly. I don't know.
0
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TravelAgentShan
13 September 2017|
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Response from Anikka_nlb | Reviewed this property |
The room was very clean, no bed bugs whatsoever.
0
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kimberlynew85
11 September 2017|
AnswerShow all 2 answers
Response from Lydia S | Reviewed this property |
I was there last month and they didn't hold a specific fee at all, just the credit card on file (in case).
0
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Room Tips
"not a resort. arrive early."
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"Do not stay in room 106"
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"I cannot offer any good tips to choose a good room other than look into a different hotel!"
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"Dont stay here alone."
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