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Extended Stay America - Philadelphia - Airport - Tinicum Blvd.

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Extended Stay America - Philadelphia - Airport - Tinicum Blvd.
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194 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Philadelphia - Airport - Tinicum Blvd.
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Showing 190: English reviews
Philadelphia, Pennsylvania
Reviewed 3 January 2016 via mobile

Great service, very nice staff, the receptionist Simerrah, was amazing. She helped me with everything I needed. Clean rooms, flat screen TV, had refrigerator, stove and microwave. The bathroom was very clean. Dog friendly which is important since I had my puppy with me. Very big and comfy bed. I definitely recommend if someone is in need of a hotel,...

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Helpful?
Thank Dana L
Manager_11525, General Manager at Extended Stay America - Philadelphia - Airport - Tinicum Blvd., responded to this review

Thank you for taking the time to write a review of your stay. I am glad to read that we were able to accommodate your needs with our pet friendly policy. I truly appreciate your kind comments about our fully equipped kitchens, friendly staff and comfortable rooms. Thank you again for posting your review. I do hope that you will...

Reviewed 1 January 2016 via mobile

Simerrah at the front desk was AMAZING. But the cleanliness of the hotel...was pretty nasty. Maintenance is just about non existent for the hotel. Dead bugs,cigarette stench, crappy upkeep of furniture. You'll find out...

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Helpful?
Thank Mark A
Manager_11525, General Manager at Extended Stay America - Philadelphia - Airport - Tinicum Blvd., responded to this review

Thank you for your recent review of your stay. The cleanliness issues you described are unacceptable, and I sincerely apologize for your experience. In response to your feedback, I am speaking with our maintenance and housekeeping staff to ensure your experience is not repeated. Thank you very much for providing us with your feedback. If you would like to discuss...

Southampton, United Kingdom
Reviewed 23 December 2015

First time travelling to the states and had a very good stay the stay all who were very helpful Joe the manager especially. Me my dad and my brother came over to stay for a week in Philly and watch the american football as well as other american sports. Joe helped a lot with knowing what places and events to...

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Helpful?
Thank Lewis M
Manager_11525, General Manager at Extended Stay America - Philadelphia - Airport - Tinicum Blvd., responded to this review

Thank you for taking the time to write a review of your stay. I'm glad to hear that our staff provided you with friendly and accommodating customer service. I’m thrilled that you found our hotel to be a great value! Thank you again for your review. It would be our pleasure for you to repeat your experience with us in...

Reviewed 2 December 2015 via mobile

Our room stunk, trash on carpet, questionable looking comforter, burn marks and gouges on toilet seat, hair in shower, refrigerator was warm, missing window screens and dead bugs. Hallway - trash in hallways, room doors stuck and window in hallway had 50 dead bugs in the windowsill. As soon as you got off the elevator you smelled dope. When one...

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Helpful?
1Thank Lorrie L
Manager_11525, General Manager at Extended Stay America - Philadelphia - Airport - Tinicum Blvd., responded to this review

I appreciate you bringing your experience to our attention. The situation you described is unacceptable, and I sincerely apologize for your experience. Your comments were reviewed by the staff, we will be inspecting the halls and rooms more thoroughly and we have been working with our outside vendor to ensure your experience is not repeated. I really appreciate you bringing...

Philadelphia, Pennsylvania
Reviewed 30 November 2015

In the first room we had there was an empty condom wrapper behind the night stand. In the second room the microwave and cook top weren't functioning properly. All of the dishes they gave us including the small appliances were filthy. I had to scrub the coffee pot alone for 15 minutes and the floor between the counter and fridge...

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Helpful?
1Thank Amanda D
Manager_11525, General Manager at Extended Stay America - Philadelphia - Airport - Tinicum Blvd., responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. We strive to provide guests with all the comforts of home, so I am disappointed to hear about the room conditions you experienced. In response to your feedback, I am reviewing cleanliness standards with our staff and will make sure maintenance issues are repaired...

Orlando, Florida
Reviewed 9 November 2015

Dangerous hotel! We were away for the day and a female was in our room looking for fast cash. Security was not helpful at all. We didn't feel safe at all. Towels were dirty and room smelled like crap.

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3Thank 444Disappointed
Manager_11525, General Manager at Extended Stay America - Philadelphia - Airport - Tinicum Blvd., responded to this review

The staff and I read your comments about your stay with us. The situation you described is unacceptable, and I sincerely apologize for your experience. In response to your feedback, we have reviewed our safety and security measures and will be meeting with our security staff to ensure your experience is not repeated. Thank you very much for providing us...

Howell, Michigan
Reviewed 3 November 2015 via mobile

I booked a nonsmoking room and it smelled like cigarettes. The carpet was so gross I couldn't walk without shoes. Hairs in shower. Cigarette burns in floor and urine all over bathroom. Had an odd odor. Room was 213. Worse experience ever!!!!

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2Thank gianlucapags
Manager_11525, General Manager at Extended Stay America - Philadelphia - Airport - Tinicum Blvd., responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I am so disappointed to read about your room conditions. Please accept my apology. To uphold our company’s high standards, I am going to retrain our staff on our cleaning and room inspection procedures. We continually work to improve our hotel, so I really...

Reviewed 31 October 2015

It's was fine stay. Me and my family stayed here for two weeks. Ishmael and George from the front desk was considerate and was very friendly. The location is convenient for trips to all the places we needed to go.

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Helpful?
Thank Ami Z
Manager_11525, General Manager at Extended Stay America - Philadelphia - Airport - Tinicum Blvd., responded to this review

Thank you for taking the time to write a review of your stay. I am glad to read that our staff provided you with great customer service and that you enjoyed our convenient location. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.

New Philadelphia, Pennsylvania
Reviewed 28 October 2015

Unbelievable, Fantastic,Incredible...Great People, great room, great Service, couldn't ask for anything more..washing room was very close by, lots of parking ,wifi was great and aloud easy internet Log on The Manager Joe and Rose were on top of Everything. ,they couldn't have helped us more with anything

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Helpful?
Thank JohnMillard
Manager_11525, General Manager at Extended Stay America - Philadelphia - Airport - Tinicum Blvd., responded to this review

Thank you for taking the time to write a review of your experience with us. It's great to hear that you enjoyed your stay as well as all of the amenities our hotel has to offer. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!

Reviewed 24 October 2015 via mobile

I'm here now. Front desk girl was sweet and helpful. Nice room. Fridge was broken,door to room lock was busted, and we had 3 surprise fire alarms that went off at 9am!!!!! When we went into the hallway the worker didn't even know what was going on. Never will I ever stay here again. The "breakfast" down stairs consisted of...

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Helpful?
2Thank Renee W
Manager_11525, General Manager at Extended Stay America - Philadelphia - Airport - Tinicum Blvd., responded to this review

Thank you for the feedback about your stay at our hotel. I sincerely apologize that your stay was not to our company’s high standards. I discussed your comments with the team, and we are reviewing how to report each and every maintenance issue to ensure that each guest has a comfortable stay. Thank you for sharing your experience with us....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Self-Serve Laundry
  • Free Breakfast
Official Description (provided by the hotel)
This hotel no longer accepts cash for stays less than 5 nights. ... more   less 

Additional Information about Extended Stay America - Philadelphia - Airport - Tinicum Blvd.

Address: 9000 Tinicum Blvd, Philadelphia, PA 19153-3101 (Formerly Extended Stay America - Philadelphia - Airport)
Region: United States > Pennsylvania > Philadelphia
Price Range: €78 - €109 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Philadelphia - Airport - Tinicum Blvd. 2.5*
Number of rooms: 145
Reservation Options:
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Also Known As:
Extended Stay America Philadelphia - Airport Hotel Philadelphia
Extended Stayamerica Philadelphia Airport
Extended Stay Philadelphia
Philadelphia Extended Stay
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Philadelphia - Airport - Tinicum Blvd. staff and other travellers.
5 questions
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Shoham, Israel
Puerto Vallarta, Mexico
7 months ago
Brooksville, Florida
7 months ago
over a year ago

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Questions? Get answers from Extended Stay America - Philadelphia - Airport - Tinicum Blvd. staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here.”
 of 5 bubbles cjbliss, 29 Aug 2016 | Read review
“My experience was on 1st floor.”
 of 5 bubbles chk2002, 26 Jul 2016 | Read review
“Don't stay here you have been warned”
 of 5 bubbles DeeR275, 1 Jul 2016 | Read review
“Avoid at all cost.”
 of 5 bubbles theos395, 8 Jun 2016 | Read review
“Great if you are a smoker”
 of 5 bubbles 227SarahL, 15 May 2016 | Read review
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