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All reviewsroom was cleanphiladelphia airportruby tuesday across the streetfront deskan early morning flightindoor poolnext morningthe shuttle driverfree breakfastrental carbreakfast areastayed one nightyogurtwells fargo centerfree shuttlenice breakfastwould stay here again
Spent 2 nights. Clean rooms. Staff was extremely friendly, especially the girls at the front desk. They were very busy with basketball teams in for the weekend yet they managed to always have a smile and friendly word! Very impressed! Would stay here again simply...More
close to airport, we arrived late and this was perfect for us. clean and comfortable..basic. friendly staff & breakfast was quite good, they even have gluten free options. Lady who was on duty for breakfast was very nice as were the housekeeping staff who were...More
Stayed here after 24 hour flight from Bangkok. Called for shuttle when we exited and it was there in 10 min. Check in was smooth. The room was as expected with large bath, fridge, good WIFI and comfortable bed. Very nice breakfast with lots of...More
In our first room, we found the mattress had a large blood stain on it. In the second room, the "mattress" was falling apart and had staples sticking out of it where it appeared that they had tried to staple a mattress pad to the...More
Thank Aline M
Response from Jeremy R, General Manager at Fairfield Inn Philadelphia AirportResponded 27 February 2018
Thank you for taking the time to share your feedback with us once again regarding your recent stay with us. We once again apologize for the issues you were faced with. As I had relayed to you, we do not take this feedback lightly and...More
Stay away! I always attempt to stay with Marriott because of the rewards program but this location is so below the Marriott standard. The staff is rude from check in to housekeeping. The desk clerk did not acknowledge our arrival for a number of minutes...More
Thank Cindy W
Response from Jeremy R, General Manager at Fairfield Inn Philadelphia AirportResponded 21 February 2018
Thank you for taking the time our of your day to share your valuable feedback with us. The experience that you have described is absolutely not typical. I do not take any of this lightly and we will be sure to address your concerns so...More
Response from jennifer m | Reviewed this property |
If you stay yes. A lot of hotels like the Marriott will allow you to use their parking when paid in advance to leave your car there. If not, right up the road is pre flight parking. I would call and find out. Hotels always... More
If you stay yes. A lot of hotels like the Marriott will allow you to use their parking when paid in advance to leave your car there. If not, right up the road is pre flight parking. I would call and find out. Hotels always offer at a lower rate and I know they do here in Philadelphia(Marriott is $7 a day and they shuttle you to and from the airport!) Better than Uber in my opinion!