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Extended Stay America - Philadelphia - Airport - Bartram Ave.

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Traveller (21)
Room & Suite (15)
Dining (2)
Overview
  • Excellent19%
  • Very good14%
  • Average10%
  • Poor21%
  • Terrible36%
22 Jan 2018
“Totally offended”
20 Sep 2017
“good place for extended stay”
Free Wifi
Breakfast included
Non-Smoking Rooms
Fitness centre
Kitchenette
Pets Allowed
Wheelchair Access
2 Star Hotel
All hotel details
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Rooms
29 Apr30 Apr
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1 room, 2 adults, 0 children
Standard Room
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Reviews (111)
There are newer reviews for Extended Stay America - Philadelphia - Airport - Bartram Ave.
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41 - 45 of 109 reviews
Reviewed 1 July 2015

When I walked in the room it smell like roach spray, not enough towels, asked for extra pillow there wasn't any. Refrigerator open from the wrong side, you had to open the door almost hitting cabinet, get what you wanted step back close it. Another...More

Thank cjenk012
Response from Manager_11525, General Manager at Extended Stay America - Philadelphia - Airport - Bartram Ave.Responded 15 September 2015

Thank you for taking the time to provide feedback on your recent stay. As I mentioned in our conversation after you checked out, the hotel is under new management, and we are working diligently to get deficiencies repaired and needed items purchased. I hope you...More

Reviewed 23 April 2015

When I arrived at this hotel for check in, the front office desk was not very helpful. They acted as if I was bothering them during my late night check-in. When I got to my room, the bathroom sink was filled to the brim with...More

1  Thank Autumn J
Response from Manager_11525, General Manager at Extended Stay America - Philadelphia - Airport - Bartram Ave.Responded 28 April 2015

Thank you for taking the time to write a review of your stay. I sincerely apologize for the service and maintenance issues you experienced upon check-in. Your comments were reviewed by the staff, and we are working to inspect every room before guest arrivals as...More

Reviewed 22 April 2015

With the price you are paying monthly, is it to much to ask. Have coffee, granola bars and fruit out. When they run out, have desk staff put some more out. Can you get toilet paper too. There is no reason not to have any....More

2  Thank Karen T
Reviewed 6 April 2015 via mobile

Overpriced for the value. For my convenience I was offered the option of a room located on the second floor which I thanked the manager for and appreciated, after the change the desk agent kept saying old room number and programmed the old room on...More

2  Thank Worlwide123
Response from Manager_11525, General Manager at Extended Stay America - Philadelphia - Airport - Bartram Ave.Responded 17 April 2015

Thank you for taking the time to write a review of your stay. Please accept our most sincere apologies that our staff did not provide you with professional customer service and for the cleanliness issues you experienced. To prevent this from happening again, my team...More

Reviewed 8 January 2015

I stayed here for work, and chose this hotel for no reason other than because it was pet friendly, and I was traveling with a dog. I have never been so sorry. I arrived at the hotel, and immediately realized that it is not an...More

7  Thank LisaLPharmD
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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Self-Serve Laundry
Breakfast included
Dry Cleaning
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$119 - US$169 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$119 - US$169 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (21)
Room & Suite (15)
Dining (2)
Questions & Answers
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MrCraftbeer
27 April 2016|
Answer
Response from Paul R | Property representative |
$5.00 per day up to a 6 day ($30.00) maximum.
0
Votes
Room Tips
"Avoid this place."
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"good cable channels, poor WI-FI"
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"Go to another hotel."
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"Do not waste your money!!!"
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