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Extended Stay America - Philadelphia - Airport - Bartram Ave.

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Traveller (21)
Room & Suite (15)
Dining (2)
Overview
  • Excellent19%
  • Very good14%
  • Average10%
  • Poor21%
  • Terrible36%
22 Jan 2018
“Totally offended”
20 Sep 2017
“good place for extended stay”
Free Wifi
Breakfast included
Non-Smoking Rooms
Fitness centre
Kitchenette
Pets Allowed
Wheelchair Access
2 Star Hotel
All hotel details
Offers from Extended Stay America - Philadelphia - Airport - Bartram Ave.
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (111)
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1 - 5 of 109 reviews
Reviewed 1 week ago

I don't know where to start. Rotted garbage smell in first room. Moved me to another room. Dresser missing a drawer face. Carpet not vacuumed in a year. Nail polish on carpet. Toilet seat not attached. Toilet paper dispenser smashed. Rust stains in the sink....More

Thank Jeff K
Response from 00esa, Manager at Extended Stay America - Philadelphia - Airport - Bartram Ave.Responded 1 week ago

Thank you for being our guest. Our goal is to provide an enjoyable experience for all our guests, and we apologize for letting you down. We hope you will consider giving us another opportunity to provide you with the outstanding service you should always expect...More

Reviewed 2 weeks ago

I am very disappointed and horrified in my first experience with Extended Stay America Philadelphia. After many hours of travel, our family of four accidentally arrived at the 9000 Tinicum property instead of 8880 Bartram Ave, which is directly adjacent from the first location in...More

Thank lomajenn
Response from 00esa, Manager at Extended Stay America - Philadelphia - Airport - Bartram Ave.Responded 1 week ago

Thank you for bringing this to our attention. We take the security of our guests and their property very seriously. As a result, please allow us some time to look into this matter further so that we can properly address your concerns. Hotel Management

Reviewed 11 February 2018 via mobile

I recently stayed here. Pricing was reasonable (about $80 to $100 a night). Rooms comfortable and cozy. Decent spread for free breakfast. Ample parking. Right near 309 exit - still 20 miles from downtown, unless you know how to maneuver the interior Philly roads. Overall...More

Thank Manivannan N
Response from 00esa, Manager at Extended Stay America - Philadelphia - Airport - Bartram Ave.Responded 12 February 2018

Thank you for being our guest at Extended Stay America. We are pleased to know your stay with us was enjoyable and that you were impressed with the good value we offer. It was a pleasure having you here, and we look forward to hosting...More

Reviewed 22 January 2018

I was charged a $250 fee I called the hotel to discuss why she tells me because she found ashes in my room and it smelled like cigarette smoke I didn’t told her that is impossible my room was so clean that when I left...More

Review collected in partnership with Extended Stay
Thank 724shannonl
Response from 00esa, Manager at Extended Stay America - Philadelphia - Airport - Bartram Ave.Responded 23 January 2018

Thank you for your review regarding your experience at our hotel. Your feedback is valuable, and we are sorry for the issues you encountered at our front desk. This is not typical of our service, so we apologize that we fell short. Your comments have...More

Reviewed 5 January 2018 via mobile

Quiet hotel this was not! They allow pets and at 8am a dog in the room across the hall started barking. It was reported to the desk but the dog continued to bark for at least the next hour. I had to leave and I...More

Thank TJLease
Response from 00esa, Manager at Extended Stay America - Philadelphia - Airport - Bartram Ave.Responded 6 January 2018

TJLease, we're sorry for the disappointment you had due to our Pet-Friendly policy. Please accept our apologies for the disturbance you had due to one of our guests' pet barking. We hope you understand such situations are not in our hands and that we certainly...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Self-Serve Laundry
Breakfast included
Dry Cleaning
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$118 - US$171 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$118 - US$171 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (21)
Room & Suite (15)
Dining (2)
Questions & Answers
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MrCraftbeer
27 April 2016|
Answer
Response from Paul R | Property representative |
$5.00 per day up to a 6 day ($30.00) maximum.
0
Votes
Room Tips
"Avoid this place."
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"good cable channels, poor WI-FI"
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"Go to another hotel."
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"Do not waste your money!!!"
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