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Doubletree by Hilton Philadelphia Center City

Booking.comUS$221*
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14/05/2017 15/05/2017
1 room 2 adults 0 children
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Doubletree by Hilton Philadelphia Center City
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3,160 Reviews from our TripAdvisor Community

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There are newer reviews for Doubletree by Hilton Philadelphia Center City
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Showing 2,912: English reviews
Milford, Pennsylvania
Reviewed 2 weeks ago

My wife and I have been staying at the Double Tree in Philly for years and it never disappoints. It is the best location in the city, right on Broad Street in the heart of it all. A few blocks in every direction brings you to each of the best neighborhoods in the city. The rooms are always clean, always...

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Helpful?
Thank Jenn H
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this review

Dear Jenn H, We look forward to welcoming you and your wife back to Philly very soon. Safe travels.

Destin, Florida
Reviewed 2 weeks ago

Stayed for event at convention center,10 min walk thru safe areas. Plenty of eateries nearby. Parking garage was tight but convenient. Staff very cordial. No microwave in room. Choose a room on upper floor, away from street noise and a good view.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Laura L
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this review

Dear Laura L, Thank you for your feedback. Our Suites on 5 have microwaves, in addition to kitchenettes with a dining area. These rooms are ideal for weekend getaways and extended stay travelers. Please visit Philadelphia again soon, and safe travels.

N/A
Reviewed 2 weeks ago

Only positive about this hotel was the bell staff and one frontdesk attendant. Other than that, it was dirty, staff was quite rude. Maid service had explicit music playing. Towels/bedding were stained.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank Jdg804
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this review

Dear Jdg804, We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel and your satisfaction is important to us. Thank you again for your feedback and we hope...

Reviewed 2 weeks ago

Excellent location service and amenities. Wish they had not taken out the gift shop. Fitness room well-stocked except that only one recumbent bike. Breakfast food was good but relatively few options. Service overall was excellent.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank dptrac
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this review

Dear dptrac, Thank you for your comments. While the third party that operated our gift shop is no longer operating, we're in the process of determining the future direction of the space. If there's anything specific that you felt was missing from our breakfast buffet, we're open to feedback and our Director of Restaurants can be reached at Justin.Leipert@hilton.com. Please...

Dublin, United States
Reviewed 2 weeks ago

The hotel has very good convention facilities with friendly and helpful staff. Catered food was very good. The buffet breakfast is excellent. Check in and check out are quick and efficient. The houskeeping staff is friendly and do a good job servicing rooms.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Samuel R W
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this review

Dear Samuel R W, Thank you for taking the time to share your experience. We are glad that you took the time to tell our TripAdvisor readers of the quality of our convention services. Please keep us in mind when your travels bring you back to Philadelphia.

Reviewed 2 weeks ago

I had a one night layover in Philadelphia before embarking to Abu Dhabi. It's a high use, convention hotel. Which isn't uncommon for the brand. While the rooms were decently maintained, it was showing some serious wear. That being said, the entire cost was $150 and that was a steal compared to similar properties. The staff was incredibly friendly and...

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Helpful?
Thank David H
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this review

Dear David H, Thank you for your feedback. I'm pleased that you found value in your recent stay. Please visit again soon to see the changes we have in store.

Virginia Beach
Reviewed 2 weeks ago

This hotel is close to my business meeting during the week and it is close to restaurants in the area. The concierge is very helpful in recommending places to eat. I love the cookies they are able to give every person. Also we were given 2 waters as well. It pays to be a rewards member.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Jeanne H
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this review

Dear Jeanne H, Thank you for your feedback, and for being a Hilton Honors member. Please visit again soon.

Rio Grande, United States
Reviewed 2 weeks ago

We experienced a very enjoyable, relaxing stay at Center City Philadelphia Doubletree. Had a doctor's appointment at the University of Penn the next day and the courteous, polite staff plus the great accommodations made for a less stressful visit.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank William K
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this review

Dear William K, Thank you for your feedback. I'm pleased to know that we were able to make a stressful time slightly less so. We'd love for you to pay us a leisure visit sometime soon.

Pointe-Claire
Reviewed 3 weeks ago via mobile

a room with a view on the 11th floor. great view, great bed, have a rest while overlooking the city. breakfast buffet is generous, every thing you can wish for. the only caveat: a lady staff at the front desk at night, not recognizing our hilton member status, not at all helpfull when we asked for information. she clearly does...

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Helpful?
Thank michel_josee
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this review

Dear michel_josee, Thank you for your feedback. In an effort to prevent a future occurrence, we've reached out to you privately for more information regarding your unacceptable interaction with one of our team members. We're known for our friendly & accommodating staff members, so we'd very much like to investigate this matter further to determine if coaching is necessary. Thank...

Fort Lauderdale, FL
Reviewed 3 weeks ago

The staff couldn't be nicer. The rooms are clean and spacious. Some of the rooms have spectacular views. Close to everything. Nice happy. Truly great place to be. Megan (I think that's her name) red hair front desk, was sweet, helpful and so nice!

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Helpful?
Thank Fredabita
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this review

Dear Fredabita, Thank you for visiting us in Philadelphia! We're pleased to know that you enjoyed our central location, and we'll be sure to recognize Megan for the friendly service she provided. All the best.

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Doubletree by Hilton Philadelphia Center City

Address: 237 South Broad Street, Broad and Locust Streets, Philadelphia, PA 19107-5686
Region: United States > Pennsylvania > Philadelphia
Price Range: €107 - €382 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Philadelphia Center City 3.5*
Number of rooms: 434
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Expedia, Orbitz, Hotwire, Travelocity, Cancelon, Hotels.com, Priceline, HotelsforEveryone and HotelQuickly so you can book your Doubletree by Hilton Philadelphia Center City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton Philadelphia Center City Hotel Philadelphia
Doubletree Philadelphia
Philadelphia Doubletree
Double Tree Hotel In Philadelphia
Hotel Style:
#21 Family Hotel in Philadelphia
#27 Romantic Hotel in Philadelphia
#32 Business Hotel in Philadelphia
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree by Hilton Philadelphia Center City staff and other travellers.
66 questions
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Bakersfield, California
11 months ago
Atlanta
4 months ago
Brooklyn, New York

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Questions? Get answers from Doubletree by Hilton Philadelphia Center City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Could not say but our room overlooked the air conditioners.”
dc1scsi, 15 Apr 2017 | Read review
“my wife does't like to be up high. but I think it wouuld be great for the view!”
donmJ8209XD, 5 Apr 2017 | Read review
“Corner suites have a great view of City Hall”
AnnieH1022, 4 Apr 2017 | Read review
“Upgrade to the executive king, if the option is available at a reasonable price. Top floor (26), extra space, plus lots of perks.”
mrmikekellyesq, 29 Mar 2017 | Read review
“Suites on Five are best rooms in hotel. Ask for upgrade.”
Frequent001, 28 Mar 2017 | Read review
5 of 5
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US$221* /night
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Prices are for 1 room, 2 adults
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