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Doubletree by Hilton Philadelphia Center City

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Doubletree by Hilton Philadelphia Center City
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3,016 Reviews from our TripAdvisor Community

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Showing 2,775: English reviews
LA
Reviewed yesterday NEW

Charges to restaurant from someone else's bill was made to my account at check-out. Ok mistake for first time, but after the receipt was emailed to me, another charge was billed (different amount) to my account again. I'll give the front desk staff the benefit of the doubt for the first mistake, but the second mistake was just careless. Secondy,...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank j y
Newtown Square, Pennsylvania
HOTEL’S FAVOURITE REVIEW
Reviewed 5 weeks ago

Great location, excellent service and a very helpful and cordial staff. My wife and I have used this hotel on at least three occasion when coming into the City to attend a show or concert. We have always been more than satisfied by the experience. It is close to the venues and to many fine restaurants as well. Their breakfast...

Review collected in partnership with DoubleTree by Hilton
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Thank Robert W
About Hotel's Favourite Review
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this review

Dear Robert W, We greatly appreciate your feedback and look forward to seeing you and your wife again soon. Safe travels!

Athens, Alabama
Reviewed 2 days ago NEWvia mobile

Not my first stay at this hotel. This hotel is in the heart of the city. Many exciting places to visit and great places to eat and drink. The staff is always friendly and courteous and the rooms are great. I have never had a room here that doesn't have a great view. I look forward to my next visit....

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Thank Boydt664
Atlanta
Reviewed 3 days ago NEW

This was my third visit to the Center City Doubletree. Because I recalled the prior visits as excellent I intentionally chose this hotel again, but my stay this time was somewhat disappointing. On the positive side, the hotel has an excellent location on Broad St., near City Hall, many of Philly's concert and theater venues, and several fine restaurants. My...

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Thank IntrepidAtlanta
Toms River, New Jersey
Reviewed 1 week ago

A favorite of ours for New Year's Eve. Great location and very welcoming staff along with decorations, Hats and noisemakers and a string bind make It a festive place to spend New Year's Eve. Also great vantage point to view the Mummers parade

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank papagee53
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this review

Dear papagee53, Thank you for the kind recap of your New Year's experience here with us at DoubleTree by Hilton. We hope you'll spend next year with us well! Safe travels.

Downingtown, Pennsylvania
Reviewed 1 week ago

We had an issue, reported it and the staff was VERY receptive and handled it professionally. Not everything goes perfectly, but how you handle it says volumes and because of that we would stay here again without a doubt.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 682cheryla
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this review

Dear 682cheryla, I'm pleased to know that your issue was handled with a sense of urgency by our team. Please look no further for future accommodations in Philadelphia.

New York City, New York
Reviewed 1 week ago

Not worth it. Resturant closed over 2 hours ealry. Informed to go to Wawa or call for food. I am a Hilton Honors Diamond ( Match) and will NEVER stay hilton again. I was also misinformed about breakfast. Not worth my money.

Review collected in partnership with DoubleTree by Hilton
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Thank Mersadies B
Calvin P, On behalf of the hotel staff at Doubletree by Hilton Philadelphia Center City, responded to this review

We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel as your satisfaction is important to us. Thank you again for your feedback and we hope you’ll give...

Memphis, Tennessee
Reviewed 1 week ago

The purpose of the trip was to see the Mummer's parade and attend the fancy brigade show at the convention center. The hotel is located on the parade route so it was decided to stay at the Double Tree for convenience. The room was clean, adequate in size, sleep quality was excellent. There is a heated pool, fitness center, bar/restaurant...

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Thank Thomas S
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this review

Dear Thomas S, Thank you for spending the holiday with us. Our prime location along the parade route makes us a top choice for fans of The Mummers, and this year was no different. Please consider making it an annual tradition! Safe travels.

Easton, Pennsylvania
Reviewed 1 week ago

I hav every stayed here before due to the location and friendly staff. Check in was quick and every staff.member I came across greeted me and provided a wonderful experience. This trip the mattress was a little too soft which is why I rated the sleep comfort at a four in lieu of a five. We dealt with it because...

Review collected in partnership with DoubleTree by Hilton
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Thank Doug A
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this review

Dear Doug A, We appreciate your feedback. Thank you for ringing in the new year with us in Philadelphia.

Odessa, United States
Reviewed 1 week ago

Very well located. Big room. Comfortable beds. Nice staff. Delicious cookies. There was a leak on our bedroom. They fixed it quickly. They left a towel to clean the water and it was never removed during our stay/ Breakfast not included.

Review collected in partnership with DoubleTree by Hilton
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Thank X6926RAanam
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this review

Dear X6926RAanam, Thank you for your feedback regarding our location, staff, beds, and of course, our delicious cookies. Please visit us in Philadelphia again soon.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Doubletree by Hilton Philadelphia Center City

Address: 237 South Broad Street, Broad and Locust Streets, Philadelphia, PA 19107-5686
Region: United States > Pennsylvania > Philadelphia
Price Range: €113 - €247 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Philadelphia Center City 3.5*
Number of rooms: 434
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Expedia, Hotels.com, Priceline, Travelocity and Jetsetter so you can book your Doubletree by Hilton Philadelphia Center City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton Philadelphia Center City Hotel Philadelphia
Doubletree Philadelphia
Philadelphia Doubletree
Double Tree Hotel In Philadelphia
Hotel Style:
#21 Family Hotel in Philadelphia
#27 Romantic Hotel in Philadelphia
#32 Business Hotel in Philadelphia
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree by Hilton Philadelphia Center City staff and other travellers.
57 questions
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Bakersfield, California
7 months ago
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1 month ago
Brooklyn, New York

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Questions? Get answers from Doubletree by Hilton Philadelphia Center City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Use the app to select your room.”
 of 5 bubbles jay1974usa, 3 Jan 2017 | Read review
“Ask for a corner room with a view”
 of 5 bubbles jerilynne, 28 Dec 2016 | Read review
“A different hotel”
 of 5 bubbles deparkerg, 27 Dec 2016 | Read review
“Using the Hilton preferred ap will allow you to electronically check in and chose your room, based on a map of the hotel.”
 of 5 bubbles NanniferB, 26 Dec 2016 | Read review
“Decline the handicapped accessible room unless you need it.”
 of 5 bubbles ss082015, 12 Dec 2016 | Read review
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