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All reviewsruby tuesday next doorruby tuesday restaurantshuttle servicelong term parkingpark and flyan early flightroom was cleanfree shuttlenext morningcomplimentary breakfastrental carbusiness centerthe breakfast areafront desk staffstayed one nightyogurtcenter city
I don't know what everybody else thinks as I thought this place was really good especially compared to many hotels near by. The breakfast very good and so was the coffee. very attentive people working there. The parking lot a little full at times but...More
When you’re a Diamond member and the response of the General Manager is “I don’t have time to talk about this right now.” Is completely disrespectful and below the Hilton name.
Back story: we called because my girlfriend has spent 15k at Hilton last year...More
1 Thank Kristin R
Response from 00gc, Manager at Hampton Inn Philadelphia-International AirportResponded 13 March 2018
Dear Kristin R.,
Thank you for your feedback. Our goal is to provide friendly, responsive service and we apologize for falling short. We appreciate your understanding as the recent power outage temporarily impacted our daily operations. We hope to have an opportunity to serve you...More
Normally service at this hotel is very good, but during our recent stay they failed to provide housekeeping service. Fortunately the front desk staff member was very apologetic and dispatched someone to our room to service it.More
1 Thank Ron W
Response from 00gc, General Manager at Hampton Inn Philadelphia-International AirportResponded 11 March 2018
Thank you for your evaluation of our hotel. We failed you in the most basic of ways by not providing clean and comfortable accommodations, and we apologize for these mistakes. Your feedback will be shared with our team to prevent such problems going forward. Again,...More
This hotel charged us $250 smoking fee saying we smoked in the room. No one in our family smokes so I called to contest it. Manager said there was proof that we smoked and that we would not be refunded the charge. Have repeatedly tried...More
1 Thank vacationlover34
Response from 00gc, Manager at Hampton Inn Philadelphia-International AirportResponded 14 February 2018
Dear vacationlover34, Thank you for your honest evaluation. We're deeply sorry that our staff was not as responsive as they should have been in working to address your specific concerns. It is always our goal to follow up immediately and resolve everything to your total...More
Our flight got canceled out of Newark and rerouted through Philly. After 5 hours of pure disaster at the airport, I made a reservation for an overnight stay with my mom and my son. We were picked up by the complimentary shuttle at the airport,...More
Thank Sarah M
Response from 00gc, General Manager at Hampton Inn Philadelphia-International AirportResponded 12 February 2018
Sarah, thank you for choosing the Hampton Inn Philadelphia - International Airport for your accommodations and for sharing your review. We are glad to read you & your family had a pleasant stay with us and loved our warm hospitality. It was a pleasure having...More
Yes the name of the railway is SEPTA Regional Rail, we are the Eastwick Station. If you google the railway you can print a easy to use station map. You can also go to visitphilly online and find a ton of... More
Yes the name of the railway is SEPTA Regional Rail, we are the Eastwick Station. If you google the railway you can print a easy to use station map. You can also go to visitphilly online and find a ton of great hings to do while your in town. Welcome to the Hampton Inn PhIladelphia!