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aloft Philadelphia Airport

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aloft Philadelphia Airport
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637 Reviews from our TripAdvisor Community

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Showing 620: English reviews
Chester, Pennsylvania
Reviewed 11 March 2014

I was okay with my stay. The room was clean and it was conveniently located. I was not, however, happy about having to pay for parking. If staying at a hotel, I think the parking should be included. Otherwise it was good.

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Helpful?
Thank Lorit2759
Karen M, Starwood Hotels at aloft Philadelphia Airport, responded to this review

Dear Lorit2759, We're happy to hear you enjoyed your stay and our convenient location. We thank you for sharing your feedback and look forward to hosting you again the next time you're in the Philadelphia area.

Vancouver, Canada
Reviewed 10 March 2014

I stayed at this hotel for one night prior to a flight next morning. I was very impressed with the property and how new and clean it was. The staff were very friendly. Overall I would definitely come back to this Aloft or any other one.

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Thank Oncofighter
Karen M, Starwood Hotels at aloft Philadelphia Airport, responded to this review

Dear Oncofighter, We're thrilled to hear you found our hotels convenient for your travel needs and easily accessible to the airport. We're happy you had a great stay and look forward to welcoming you back in the near future.

Lebanon, Pennsylvania
Reviewed 1 March 2014

HORRIBLE! We drive two hours to stay here to attend a concert. Check in is at 3. We arrived at 3:15. I reserved a King room in December and it wasn't available upon our arrival, we ended up with a double queen. The room was DISGUSTING! Moldy shower, tne bathroom door wouldnt close and tje toilet was dirty! The ceiling...

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1Thank ToniTMill
Karen M, Starwood Hotels at aloft Philadelphia Airport, responded to this review

Dear ToniTMill, We're sorry to hear your most recent stay with us did not meet your expectations. We pride ourselves in providing a comfortable stay and great service and disheartened to hear you did not receive this. We would love to speak with you personally regarding your experience. Please reach out to our General Manager, Casey, at casey.crowley@starwoodhotels.com.

Rockville Centre, New York, USA
Reviewed 25 February 2014 via mobile

When I visit Philadelphia, this is my hotel of choice. It's right outside of the airport, and it's very close to the city as well. The staff is great, the rooms are clean, and the service is fantastic. I highly recommend this place to anybody that needs to stay in the Philadelphia area

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2Thank James S
Karen M, Starwood Hotels at aloft Philadelphia Airport, responded to this review

Dear James S, Thank you for your positive review! We're honored to be your hotel of choice whenever you're in the Philadelphia area. We look forward to your return.

Danville, California
Reviewed 23 February 2014

I arrived late in the evening after a long day of travel from the West Coast. The check-in staff was very friendly and accommodating. When I got off the elevator on the 3rd floor, the carpet was worn and needed to be vacuumed. The room was average; quiet and clean but again, a little worn around the edges.

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1Thank texasjwalker
Phoenixville, Pennsylvania
Reviewed 21 February 2014

Due to severe weather warnings, I booked this hotel for the night before my flight to London, 13th February. Although the staff was very helpful and pleasant and the room was very spacious and comfortable, I don't really understand the total concept. There was not even a café on the premises but the bar was apparently the main attraction. All...

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1Thank wanderingwoods
Karen M, Starwood Hotels at aloft Philadelphia Airport, responded to this review

Dear wanderingwoods, Thank you for choosing Aloft Hotels before your trip. We're happy to hear you found your guest room comfortable and an overall pleasant stay. Aloft is a hotel that celebrates the individual and gives you freedom to control and customize your adventure to fit your travel style. Guests can mix and mingle with other travelers or enjoy some...

LHR
Reviewed 18 February 2014

Read several reviews on the ALOFT and after my experience recently at the Hilton took a chance here..the previous reviews hinted at some problems so with some reservation checked in not really expecting much? Well I was surprised by both quality of the room and attention to detail / space? The room was tidy/clean but with some signs of wear...

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Thank OverlandandseaLhr
Stroudsburg, PA
Reviewed 17 February 2014 via mobile

At no time did I ever feel safe at this hotel. I arrived at 9:30 pm. The lobby area was inhabited by apparent prostitutes, assorted thugs, a man by whom his popularity I'm assuming was a pimp and a heavily sobbing and despondent washed out 50 something barfly. The room was worn. The bed uncomfortable. I couldn't get out fast...

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2Thank fradel61
Karen M, Starwood Hotels at aloft Philadelphia Airport, responded to this review

Dear fradel61, Thank you for taking the time to share your thoughts regarding your recent visit. Safety and security of our guests is our first priority and we do not tolerate any illegal activity on the premises. Any activity reported to us will be forwarded to the authorities for appropriate handling. Thank you for letting us know.

Hammonton, NJ
Reviewed 14 February 2014

The Aloft Hotel brand is its non-traditional style. with emphasis on a modern and fresh look and a social atmosphere, which encourages guests to spend time in the lobby and meet other people. Rooms were basic, but functional. There is no restaurant, you have to walk across the Parking lot to either the Sheraton Suites or the Four Point. Staff...

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Helpful?
Thank rickn32058
Karen M, Starwood Hotels at aloft Philadelphia Airport, responded to this review

Dear rickn32058, Thank you for choosing Aloft Hotels. We're so glad you loved the modern, fresh, open spaces. Thanks for sharing and we look forward to hosting you again in the future.

Boston, Massachusetts
Reviewed 10 February 2014

I have to say I'm pretty surprised by some of the reviews left here. My room is very clean, the bathroom functional (with a terrific shower), free fast wi-fi and a very pleasant bar. Best of all, the staff has been friendly and accommodating. Sure, there is no overpriced restaurant at the hotel, but if you need food the Sheraton...

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Helpful?
Thank jimu16
Karen M, Starwood Hotels at aloft Philadelphia Airport, responded to this review

Dear jimu16, Thank you for taking the time to share your thoughts regarding your recent stay in Philadelphia. We're thrilled you gave Aloft Hotels a chance and enjoyed your room, free wifi, and W XYZ bar. We look forward to welcoming you back to the area.

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Aloft Philadelphia Airport offers guests a bold, new travel experience just minutes from downtown Philadelphia and conveniently located near Philadelphia International Airport (free shuttle service). ... more   less 

Additional Information about aloft Philadelphia Airport

Address: 4301 Island Avenue, Philadelphia, PA 19153
Region: United States > Pennsylvania > Philadelphia
Price Range: €115 - €235 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — aloft Philadelphia Airport 3*
Number of rooms: 136
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Also Known As:
Aloft Philadelphia Airport Hotel Philadelphia
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Questions & Answers

Here's what travellers have asked, with answers from aloft Philadelphia Airport staff and other travellers.
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Questions? Get answers from aloft Philadelphia Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Couldn't tell ya. The view from my room was the highway outside the PHL airport -- we weren't here for the views.”
 of 5 bubbles 51AmyB, 12 Dec 2016 | Read review
“Ask for an upper floor with a room facing the airport”
 of 5 bubbles oceanguy2821, 7 Dec 2016 | Read review
“5th floor is nice”
 of 5 bubbles josephdQ928OP, 1 Dec 2016 | Read review
“My room was close to the elevator--something I don't tend to do--but the rooms were very soundproof--never heard the elevator.”
 of 5 bubbles annkinzler, 21 Nov 2016 | Read review
“Love the huge windows”
 of 5 bubbles 946reggiej, 11 Oct 2016 | Read review
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