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Comfort Suites University

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Comfort Suites University
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232 Reviews from our TripAdvisor Community

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Showing 228: English reviews
Reviewed 18 August 2016 via mobile

My second time staying at the Comfort Suites. Their rates are always very affordable and they are about a 10-15 walk to ArtsQuest and another 5 minutes to the casino. But if you don't want to walk, just grab the shuttle - a service you can schedule. They routinely run back and forth to the casino. Rooms are standard size,...

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Helpful?
Thank Mickey B
pa209, General Manager at Comfort Suites University, responded to this review

Dear Mickey, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide...

Lumberton
Reviewed 10 August 2016

This is a very nice hotel located on the south side of Bethlehem. There is ample free parking. The hotel employees are very nice and greet you often. Each room is a suite so there is plenty of room. There are very nice pillows, sheets, and towels. The happy hour is outstanding at the bar which also has a full...

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1Thank gonefishing85
pa209, General Manager at Comfort Suites University, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional...

Wakefield, New Hampshire
Reviewed 31 July 2016

Parking lot was full due to busy bar restaurant and front desk staff was less than friendly. I asked a question to the front desk person and was told "never heard of it". No effort to try to find out the answer. Room was fine and breakfast adequate. This room was booked as part of a block of rooms for...

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Helpful?
Thank NHwanderer
pa209, General Manager at Comfort Suites University, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...

Coal Township, Pennsylvania
Reviewed 25 July 2016 via mobile

First time here. Came to see Colin Hay at the Musikfest Cafe for our anniversary. Lovely lady at check in. Room was nice but they should pay more attention to the tile in the shower. The grout needs to be cleaned better. The shower is huge and beautiful so they should take care of it! Band in the evening was...

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Helpful?
Thank marlarkane
pa209, General Manager at Comfort Suites University, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, David M....

Schenectady, New York
Reviewed 25 July 2016 via mobile

The rooms are kept very nice and the staff is very helpful. We had a couple issues and they were right there to fix them. This was our second time back, so they must be doing something right. Big free breakfast and close to everything in Bethlehem and around it.

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Helpful?
Thank Sean C
pa209, General Manager at Comfort Suites University, responded to this review

Dear Sean, Thank you for taking the time to write us a very nice letter regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your kind words will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services...

Slatington
Reviewed 2 July 2016

My son and his friends were planning a night out for his birthday. They had a room at the Sands booked (they've stayed there many times) but I suggested Comfort Suites. I told them is was less expensive and within walking distance of some bars they were going to. The morning they were checking out my son left his watch...

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Helpful?
Thank djp603
pa209, General Manager at Comfort Suites University, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites University. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your sons missing watch. Many items are left behind daily in our hotel, and we follow a process for every single item found. The staff...

New Rochelle, New York
Reviewed 20 June 2016

We wanted to see if staying in Bethlehem for a recent trip to Crayola would work. The front desk staff was very nice and gave us a room right on the main floor. The room was very modern and looked like much more expensive places. For our family (including 6 year old twins), the queen sized bed and sofa bed,...

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1Thank 989beng612
pa209, General Manager at Comfort Suites University, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional...

Reviewed 1 June 2016

Let me start off by saying I am not the type to give a negative review.... The room was nice and the bed was comfortable. However, I booked this stay for mainly one reason...the shuttle service. My wife and I caught a show at the event center at the Sands Casino. After reading such good reviews regarding this service I...

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Helpful?
1Thank Leonard G
pa209, General Manager at Comfort Suites University, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...

Billings, Montana
Reviewed 27 May 2016 via mobile

This is my second time that I stayed here. I've loved it each time. The rooms are very large and include a really great seating area with a couch and coffee table. The hotel itself is very clean and the staff are top notch. You are within walking distance to all sorts of restaurants and shops. Bethlehem is a great...

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Helpful?
Thank Mike R
pa209, General Manager at Comfort Suites University, responded to this review

Dear Mike, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide...

Gerrardstown, West Virginia
Reviewed 27 May 2016

Whle the hotel was very clean sleeping was not an option. The bed and pillows were uncomfortable, the lights from the hallway were visible through the door and I could hear every door that closed in the hallway. Our room was on the front to the building (room 309) and all I heard was traffic all night long. Let's not...

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Helpful?
Thank Lisa G
pa209, General Manager at Comfort Suites University, responded to this review

Dear Lisa, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an...

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Breakfast included
  • Meeting Rooms
  • Breakfast Available
  • Banquet Room

Additional Information about Comfort Suites University

Address: 120 W 3rd St, Bethlehem, PA 18015-1202
Region: United States > Pennsylvania > Bethlehem
Price Range: €104 - €190 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites University 2.5*
Number of rooms: 124
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Also Known As:
Comfort Suites University Hotel Bethlehem
Comfort Suites Bethlehem
Bethlehem Comfort Suites
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites University staff and other travellers.
7 questions
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East Hampton, NY, USA
Rahway, New Jersey
Summersville
over a year ago
over a year ago

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Questions? Get answers from Comfort Suites University staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I'd choose a room on the 4th floor in the back. There is still some traffic noise, but not bad.”
The4Ts, 11 Apr 2017 | Read review
“Try to get the 4th floor.”
leetl319, 19 Mar 2017 | Read review
“Not on the road and railway side. Trains crossby day and night”
gadeaglobalg, 2 Jan 2017 | Read review
“High floor because they have event facilities so weddings can be loud.”
Slapshot68, 14 Sep 2016 | Read review
“Stay at the 4th Floor... far from the madding crowd”
rs1126, 22 Aug 2016 | Read review
5 of 5