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Comfort Suites University

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226 Reviews from our TripAdvisor Community

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Showing 222: English reviews
Reviewed 2 weeks ago

Room ok. Breakfast: 09:00 is to early to close the breakfast lounge WiFi: Lousy and unsatisfactory service. Difficult to connect. And reconnect. I have no opinion about the speed because it was so hard to connect that I gave up most of the times.

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Helpful?
Thank Gadeaglobal G
Brooklyn, New York
Reviewed 4 weeks ago

I booked this hotel because of its proximity to the Bethlehem attractions,e.g. "Steel Stacks"{for Christkindlmart} and downtown Bethlehem.Also,I booked it as a sort of scouting trip for the 2017 Celtic Classic,chiefly due to its walkable location.But alas,what may be convenient is also the reason for my unpleasant experience-the fact that it is located in the shabbier side of town and...

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Helpful?
1Thank Bryan H
pa209, General Manager at Comfort Suites University, responded to this review

Dear Glenn, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites University. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your satisfaction with your room. I have shared your feedback with the staff to ensure we handle these types of situations differently in...

Clarks Summit, Pennsylvania
Reviewed 11 December 2016 via mobile

We brought our dog along as it is a pet friendly hotel. The charge for a pet is only $20 which I think is very reasonable. The room was spacious and clean. They gave us a first floor room since we had the dog - not all places think of that. There is a restaurant and bar in the hotel...

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Helpful?
Thank johannaroxanne
pa209, General Manager at Comfort Suites University, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional...

Thousand Islands, New York
Reviewed 3 November 2016 via mobile

Straight shot to the hospital. Beds fine, sheets fine. Rates okay. Free breakfast and wifi. Bar & restaurant in hotel. If your a light sleeper ask for a room in the back of the hotel, traffic was a bit noisy. A lot of workers & business people staying, must give a good business rate. Would rate it a 3 1/2...

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Helpful?
Thank Scoutdogs
pa209, General Manager at Comfort Suites University, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, David M....

Hayward, California
Reviewed 1 November 2016

Took my family to visit where I grew up. Things have changed, but many memories for my kids and grandkids. visited Historic Bethlehem, Lehigh University, the Amish Country. Also my late Dad's 'farm'. Had family reunion with 2 dozen folks.

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Helpful?
Thank RAY A
pa209, General Manager at Comfort Suites University, responded to this review

Dear Ray, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide...

Orwigsburg, Pennsylvania
Reviewed 30 October 2016 via mobile

Decent place to crash for the night. The hotel is older so it has some visible wear and tear, but it is clean. My bed was comfortable. It's not far from the Sands Casino and they do offer a shuttle. Walking distance to some bars and restaurants also.

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Helpful?
Thank Linmad
pa209, General Manager at Comfort Suites University, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, David M....

Rochester, New York
Reviewed 29 October 2016

For low cost accommodations near Lehigh, this is your place. Otherwise, it is wanting. Arriving at ~11pm after college visits in Boston, we walked into a pitch-dark room. At some stage of remodel, someone shy of genius decided that having the closet door close directly onto the light switch was no big deal. Continental breakfast was mediocre.

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Helpful?
1Thank slucas724
pa209, Manager at Comfort Suites University, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...

Washington DC, District of Columbia
Reviewed 28 September 2016

The hotel is in a central location to walk to Steel Stacks, Celtic Classic and other things in the area. It is a bit older so if you are looking for new then stay elsewhere. It is clean, staff is wonderful, rooms were clean and beds comfortable, a/c was a bit noisy. Breakfast was good, plenty to choose from, but...

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Helpful?
Thank receiptplease
pa209, General Manager at Comfort Suites University, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional...

Long Island, New York
Reviewed 20 September 2016

Just a heads-up that these rooms are not really suites. Our "king bed suite" was just a single room with a king bed and pull-out sofa, with the sofa and bed separated by a low partial wall. The room itself was a little cramped, with just enough room to walk around the beds and open sofa. Other than that, the...

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Helpful?
1Thank MWD20
pa209, General Manager at Comfort Suites University, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, David M....

Cleveland, Ohio
Reviewed 15 September 2016

Opened the pull out sofa to find the last customer's clothing in the mattress. No sheets or blankets for the sofa bed. Had to go down to reception, they retrieved a set of sheets, blanket and pillow, "here you go". We had to make up the bed...okay done that at home but I asked if they could have someone remove...

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Helpful?
1Thank TakeTheLessTraveldRd
pa209, General Manager at Comfort Suites University, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Breakfast included
  • Meeting Rooms
  • Breakfast Available
  • Banquet Room

Additional Information about Comfort Suites University

Address: 120 W. Third St., Bethlehem, PA 18015
Region: United States > Pennsylvania > Bethlehem
Price Range: €95 - €152 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites University 2.5*
Number of rooms: 124
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Also Known As:
Comfort Suites University Hotel Bethlehem
Comfort Suites Bethlehem
Bethlehem Comfort Suites
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites University staff and other travellers.
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East Hampton, NY, USA
Rahway, New Jersey
Summersville
over a year ago
over a year ago

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Questions? Get answers from Comfort Suites University staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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 of 5 bubbles gadeaglobalg, 2 Jan 2017 | Read review
“High floor because they have event facilities so weddings can be loud.”
 of 5 bubbles Slapshot68, 14 Sep 2016 | Read review
“Stay at the 4th Floor... far from the madding crowd”
 of 5 bubbles rs1126, 22 Aug 2016 | Read review
“pick high floor for views”
 of 5 bubbles gonefishing85, 10 Aug 2016 | Read review
“Not near the banquet room or the restaurant”
 of 5 bubbles NHwanderer, 31 Jul 2016 | Read review
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