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Crowne Plaza Dayton

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Crowne Plaza Dayton
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380 Reviews from our TripAdvisor Community

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Showing 376: English reviews
Piggott, Arkansas
Reviewed 9 June 2014

I want to say thank you to Jonny and James in Valet. I had a trip to the airport for a flight that was later cancelled so I had to call the shuttle to take me back to the hotel. Both drivers were extremely courteous and thoughtful and made what was a challenging evening more pleasant. Jonny made sure I...

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Helpful?
1Thank Tracy C
Hotel M, General Manager at Crowne Plaza Dayton, responded to this review

Dear Tracy C, I appreciate your positive feedback of your experience at the Crowne Plaza Dayton. I am overwhelmed when reading your comments about the staff. They work very hard and I am so happy to hear they were able to accommodate your needs and make your stay a memorable one. We look forward to your return. Sincerely, Michael Larson...

Alma, Michigan
Reviewed 4 June 2014

This hotel is beautiful, clean and comfortable. The staff are friendly and helpful. We ate ate the restaurant and the food was delicious. This was my first time to stay here but I look forward to returning!

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1Thank julie p
Hotel M, General Manager at Crowne Plaza Dayton, responded to this review

Dear Tina, Thank you so much for sharing your experience at the Crowne Plaza Dayton, we appreciate the kind words. I am pleased to hear that you had such wonderful service at our restaurant View 162. It is great to know that our staff is going above and beyond guest expectations. I apologize for the inconvenience of the restroom location...

Massillon, Ohio
Reviewed 3 June 2014

We really enjoyed our stay at crown plaza in Dayton, I especially want to mention Sara, our waitress in the roof top restaurant. She went above and beyond in trying to help with our grandchildren. We enjoyed the pool, however the restrooms by the pool were closed and you have to walk into hotel lobby dripping wet to use the...

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Helpful?
Thank Tina K
Hotel M, General Manager at Crowne Plaza Dayton, responded to this review

Dear Tina, Thank you so much for sharing your experience at the Crowne Plaza Dayton, we appreciate the kind words. I am pleased to hear that you had such wonderful service at our restaurant View 162. It is great to know that our staff is going above and beyond guest expectations. I apologize for the inconvenience of the restroom location...

Reviewed 31 May 2014

We had a nice stay at crown plaza. The staff were spectacular; in particular the bartender Stephanie, and at the front desk Jessica and Mario. There was live music at dinner on the rooftop. Only reason I'm giving it a 4 is because our darn room keys never seemed to work. Overall great experience.

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Thank Vioboy91
Hotel M, General Manager at Crowne Plaza Dayton, responded to this review

Dear Vioboy91 We appreciate your 4 star review and the time you took to acknowledge the excellent service you received while staying here at the Crowne Plaza Dayton. Please accept my apology for the room key situation, and I hope the next time stay with us, we will be worthy of a 5 star review. Looking forward to your possible...

Cincinnati, Ohio
Reviewed 28 May 2014

Despite this hotel being booked solid with what seemed like a million soccer kids, it was clean and quiet and comfortable. The only reason why I didn't give it a 5-star was the staff at the front counter seemed "rushed" and, therefore, was rather short with me when I checked in and/or asked a question. I felt like I was...

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Helpful?
Thank utep1979
Hotel M, General Manager at Crowne Plaza Dayton, responded to this review

Dear utep1979, Thank you for taking the time to give us your 4 star review. I was sorry to hear that you did not get the courteous service from the front desk that our guests deserve. You are correct in that it was a BIG soccer weekend here at the hotel but that is never an excuse for lack of...

Dayton, Ohio
Reviewed 19 May 2014

Did not stay in a room, but was there for a conference. Cordial staff. Nice, clean conference room. Located in heart of Dayton, near the Oregon District and other attractions. Has a BEAUTIFUL dining area and lounge with live music on the top floor, giving a gorgeous view of the Dayton lights and cityscape. A must see!

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Thank Katielli
Hotel M, General Manager at Crowne Plaza Dayton, responded to this review

Dear katielli, We appreciate your review regarding a conference here at the Crowne Plaza Dayton and giving our rooftop restaurant a great recommendation. We hope to see you again, maybe next time you will be able to have an overnight stay as well! Sincerely, Michael Larson General Manager

Kraainem, Belgium
Reviewed 11 May 2014

A last minute reservation, partly due to the airport shuttle, strange but few hotels in Dayton offer this. Upon arrival I was very warmly greeted and offered an upgrade. Instant hit that was. The hotel is located in prime downtown real-estate which as the city centre revitalises will be perfect. Easy walk it seems to a plethora of dining establishments...

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1Thank Lynn D
Hotel M, General Manager at Crowne Plaza Dayton, responded to this review

Dear Lynn, Thank you for taking the time to give us your review. We always appreciate it when a guest responds. Your review listed both the positives and the negatives of your stay and reviews help us to pinpoint areas we are doing great in and areas where there could be some improvement. Your positives outweighed the negatives by far...

Indianapolis, Indiana
Reviewed 9 May 2014

I had a last minute leisure trip to Dayton, OH and had very little time to plan. I worked with the hotel directly (which I always recommend with any trip planning) and the staff was most accommodating, thank you Rhonda Webster! I was greeted immediately by the valet driver with a smile and a welcome. The front desk lady was...

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Thank cstoby
Hotel M, General Manager at Crowne Plaza Dayton, responded to this review

Dear cstoby, Thank you for choosing Crowne Plaza Dayton and taking the time to leave us your glowing 5 star review. You highlighted many of the things that get overlooked and yet are important to our guests. We appreciate your detailed review and we wish you the many more great experiences in your travels. Sincerely, Michael Larson General Manager

Kerry, United Kingdom
Reviewed 23 April 2014

Had a great stay, wonderful breakfast. Our flight into Dayton was cancelled and instead we got into Cincinnati late at night, the wonderful receptionist at the hotel arranged a taxi (at a good price) to take us to Dayton. Such professionalism and helpfulness, impressed us very much and it is with this that I highly recommend the hotel.

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Thank 708Travel
Hotel M, General Manager at Crowne Plaza Dayton, responded to this review

Dear Travel708, Thank you for letting us know that our staff was able to make such a difference to you and help you out in a difficult situation. I will be sure to let them know that you took notice and mentioned it in your review. Good luck in your travels! Sincerely, Michael Larson General Manager

Chicago, Illinois
Reviewed 15 April 2014

Midweek stay at this Dayton Crowne Plaza. First off this is a fairly decent location in Dayton. Close to many venues and businesses. Although the bed was comfortable the rooms were not very clean. I have stayed at many Crowne Plaza locations before and many of them are in need up updating, this location being one of them. Carpet stains,...

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Thank cweld5
Hotel M, General Manager at Crowne Plaza Dayton, responded to this review

Dear cweld5, We appreciate your review. All reviews help us to focus in on what we're doing right and what we could do better. Thank you for mentioning all the positive things about your stay as well as the areas where we did not meet your expectation. Please accept my apology. I do hope that you will give us another...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
View 162
View 162
Cuisines: American
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Experience the vibrant energy of downtown Dayton when you stay at the luxurious Crowne Plaza. Located adjacent to the Dayton Convention Center and just minutes from the Dayton International Airport and Wright-Patterson AFB, our newly remodeled, full-service hotel offers the perfect combination of chic styling, total comfort and convenience right here in the "Birthplace of Aviation." Whether you're visiting for business or pleasure, you'll enjoy our stylish guestrooms, spacious suites and fabulous service from our welcoming staff. Stay with us and discover your perfect home away from home right here in downtown Dayton. ... more   less 

Additional Information about Crowne Plaza Dayton

Address: 33 E. 5th Street, Dayton, OH 45402
Region: United States > Ohio > Dayton
Price Range: €102 - €203 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Dayton 3.5*
Number of rooms: 287
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Also Known As:
Crowne Plaza Dayton Hotel Dayton
Dayton Crowne Plaza
Hotel Style:
#7 Business Hotel in Dayton
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Dayton staff and other travellers.
5 questions
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Questions? Get answers from Crowne Plaza Dayton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check your room at once - and move if it is dirty”
Owltiger57, 10 Apr 2017 | Read review
“The rooms need to have the HVAC systems updated and until then, no room is going to be a good pick.”
TravelChou, 15 Mar 2017 | Read review
“Bring a hot spot for internet service”
margaretf611, 2 Mar 2017 | Read review
“The back of the hotel has a much better view. Great architecture on the buildings on the next block plus a park.”
958trinitys, 26 Jan 2017 | Read review
“Ask for a corner room...has more windows and furthest from the elevators.”
DavidB19922014, 7 Dec 2016 | Read review
5 of 5