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Holiday Inn Express Middlesboro

Traveller (7)
Room & Suite (12)
Dining (2)
  • Excellent58%
  • Very good28%
  • Average9%
  • Poor1%
  • Terrible4%
Travellers talk about
“cumberland gap”(22 reviews)
“room was clean”(12 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Fitness centre
2 Star Hotel
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1 Apr2 Apr
1 room, 2 adults, 0 children
Standard Room
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Reviews (150)
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All reviewscumberland gaproom was cleangreat night sleepdefinitely stay here againfront desk staffgreat staycomfortable pillowsplenty of foodhotel employeesnice surprisefamily membersin townholiday weekendmicrowave and mini fridgebreakfast buffetsmall townnight manager
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1 - 5 of 148 reviews
Reviewed 28 January 2018 via mobile

2nd Floor with two beds. Nice clean room with fridge, microwave, soft clean beds, clean bathroom, and a Keurig coffee maker. Staff members are courteous and helpful with local resources. The air conditioner/ heater has a self adjustable option that allows you to not only...More

Thank Tyler D
Response from Holiday Inn Exp... M, Front Office Manager at Holiday Inn Express MiddlesboroResponded 29 January 2018

Dear Tyler, Your review is so appreciated. We love feedback from our guests. It helps us to improve on our services. We are thankful that you enjoyed many aspects of your stay and we are excited to let you know about our renovations. With the...More

Hotel's Favourite
Reviewed 18 January 2018

The hotel gave us a nice, clean room with a comfortable bed. They served a very good breakfast with a large selection of food. Everyone on staff was very pleasant and helpful. The hotel is highly recommended

Thank jill w
Response from Holiday Inn Exp... M, Front Office Manager at Holiday Inn Express MiddlesboroResponded 25 January 2018

Dear Valued Guest, We are so thankful for your review and recommendation. it's nice to hear that you enjoyed may aspects of your stay. We do hope you will visit us again soon! Respectfully, Carla Brown, GSM

Reviewed 22 January 2018

I would have given this location a 5 Star but it is undergoing renovation and I look forward to giving it a 5 Star next time I visit. The front desk staff is fabulous, friendly and helpful. The beds, linens, and pillows - all in...More

Thank Cathi L
Response from Holiday Inn Exp... M, Front Office Manager at Holiday Inn Express MiddlesboroResponded 23 January 2018

Thank you so much for taking time to let us know about your experience at our hotel and for the wonderful feedback. We are excited about our renovations and can't wait for you to visit us again! Respectfully, Carla Brown, GSM Holiday Inn Express Middlesboro,...More

Reviewed 26 November 2017 via mobile

Stayed here after a night shift and was able to sleep through the day without interruption. Very quiet. Friendly staff go out of their way to help you. Good hot complimentary breakfast. Fitness room a bit small but adequate for a business traveler. Will stay...More

Thank Chotodoc
Response from Holiday Inn Exp... M, Front Office Manager at Holiday Inn Express MiddlesboroResponded 28 November 2017

Thank you so much for taking the time to complete a survey and for the kind words. We love our guests and we are so glad it shows. Hope to see you again soon! Respectfully, Carla Brown, GSM Holiday Inn Express Middlesboro, KY 606-248-6860

Reviewed 9 October 2017 via mobile

This was a nice place to stay. The room was clean and meant my needs. The breakfast was good. The breakfast worker was very nice. The one draw back is the room was noisy at times but it stopped by midnight. The location is great...More

Thank Robin R
Response from Holiday Inn E, Front Office Manager at Holiday Inn Express MiddlesboroResponded 10 October 2017

Dear Valued Guest, Thank you for staying with us and for taking the time to complete our survey. We are thankful you enjoyed your visit. Your feedback is so very important to us. We are so sorry that you were disturbed during your stay, we...More

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Awards & Recognition
Certificate of Excellence
Top amenities
Free High Speed Internet (WiFi)
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Breakfast Available
Dry Cleaning
Room amenities
Things to do
Fitness Centre with Gym / Workout Room
Outdoor pool
Price range
US$115 - US$151 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Price range
US$115 - US$151 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (7)
Room & Suite (12)
Dining (2)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
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9 May 2017|
Response from Holiday Inn Exp... M | Property representative |
Hello, Thank you for your respectful inquiry. Unfortunately, we are not pet friendly. However, the Sleep Inn located behind us has several pet rooms and they are a very nice hotel. There phone number is 606-576-7829... More
Room Tips
"Rooms in the rear are quieter. No 'jake brake' so trucks on the highway out front can get loud."
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"Have stayed on all floors"
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"Rooms on the back side are quieter and have view of mountains behind hotel."
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"Exceptional Employees and service at this hotel"
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