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All reviewscumberland gapvery nice hotelthe main roadcomfortable roomscookiescourteous staffbiscuits and gravythe holiday inn expressroom windowstores and restaurantslooks brand newfree breakfastbreakfast roomyogurtking sizedwe've stayedvery reasonable price
Had a little difficulty finding this hotel as it was raining hard and was located up the hill behind the HI Express. The Check-in process was quick with a very polite and friendly, Jessica. The room was clean and furnishing fairly new as is the...More
Thank Steve W
Response from Taylorj849, General Manager at Sleep Inn & Suites MiddlesboroResponded 1 week ago
Thank you Steve. I have shared you kudos with Jessica and the rest of the staff. We are glad you enjoyed your stay and look forward to seeing you again in the future.
This hotel is a gem. Had a conference in Ewing, VA and was looking for a hotel close by. As I researched the hotel I noted that this was a Choice. Hotel and as usual I went for it. As typical, they delivered more than...More
Thank Alexander M
Response from Taylorj849, General Manager at Sleep Inn & Suites MiddlesboroResponded 2 weeks ago
Thank you, Alexander. We are very glad to hear that you are a Choice loyalist and thrilled you enjoyed your stay with us. Your comments are exactly what we hope to hear from a guest and I have shared them with my staff. I hope...More
I booked a room 6 months ago for a trip to the area. I used booking.com and when I arrived there was no record of my reservation. I received an email from booking.com confirming my stay but there was a lack of communication somewhere. The...More
Thank Brian R
Response from Taylorj849, General Manager at Sleep Inn & Suites MiddlesboroResponded 19 November 2017
I am so sorry this happened. We have not been able to locate the problem either, but rest assured, we will always be happy to have you as our guest and would love for you to book direct with us. We hope to see...More
This is a gorgeous hotel that also caters to pets. The staff was not only great to my family, but they also welcomed my puppy Boomer too. Was nice to look out of our room window to see deer on the lawn at dusk. I...More
Response from Taylorj849, General Manager at Sleep Inn & Suites MiddlesboroResponded 6 November 2017
Thank you for the compliment. We certainly enjoyed having both you and Boomer stay with us and look forward to your next visit.
Joy Taylor, GM
We just spend 8 days at this hotel , while hiking the beautiful trails around the Cumberland Gap National Park.
The room was spacious and up to date. Very friendly staff. A great hot breakfast and I have to single out the young lady who...More
Thank Antoon B
Response from Taylorj849, General Manager at Sleep Inn & Suites MiddlesboroResponded 25 October 2017
Thank you for the kind words and your wonderful review! We are happy to hear that you were satisfied with your room, the staff, and breakfast. We will pass along your compliments to our breakfast host, as well as all of our employees. Thank you...More