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Sleep Inn & Suites Middlesboro

185 reviews
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Traveller (53)
Room & Suite (43)
Dining (7)
Overview
  • Excellent81%
  • Very good16%
  • Average2%
  • Poor0%
  • Terrible1%
Travellers talk about
“cumberland gap”(27 reviews)
“very nice hotel”(7 reviews)
“the main road”(6 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Suites
Fitness centre
Pets Allowed
2.5 Star Hotel
All hotel details
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Reviews (185)Write a Review
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30
5
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LanguageEnglish
149
30
5
0
1
Show reviews that mention
All reviewscumberland gapvery nice hotelthe main roadcomfortable roomscookiescourteous staffbiscuits and gravythe holiday inn expressroom windowstores and restaurantslooks brand newfree breakfastbreakfast roomyogurtking sizedwe've stayedvery reasonable price
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1 - 5 of 185 reviews
Reviewed 1 week ago via mobile

Had a little difficulty finding this hotel as it was raining hard and was located up the hill behind the HI Express. The Check-in process was quick with a very polite and friendly, Jessica. The room was clean and furnishing fairly new as is the...More

Thank Steve W
Response from Taylorj849, General Manager at Sleep Inn & Suites MiddlesboroResponded 1 week ago

Thank you Steve. I have shared you kudos with Jessica and the rest of the staff. We are glad you enjoyed your stay and look forward to seeing you again in the future.

Reviewed 2 weeks ago

This hotel is a gem. Had a conference in Ewing, VA and was looking for a hotel close by. As I researched the hotel I noted that this was a Choice. Hotel and as usual I went for it. As typical, they delivered more than...More

Thank Alexander M
Response from Taylorj849, General Manager at Sleep Inn & Suites MiddlesboroResponded 2 weeks ago

Thank you, Alexander. We are very glad to hear that you are a Choice loyalist and thrilled you enjoyed your stay with us. Your comments are exactly what we hope to hear from a guest and I have shared them with my staff. I hope...More

Reviewed 18 November 2017 via mobile

I booked a room 6 months ago for a trip to the area. I used booking.com and when I arrived there was no record of my reservation. I received an email from booking.com confirming my stay but there was a lack of communication somewhere. The...More

Thank Brian R
Response from Taylorj849, General Manager at Sleep Inn & Suites MiddlesboroResponded 19 November 2017

Brian, I am so sorry this happened. We have not been able to locate the problem either, but rest assured, we will always be happy to have you as our guest and would love for you to book direct with us. We hope to see...More

Reviewed 5 November 2017

This is a gorgeous hotel that also caters to pets. The staff was not only great to my family, but they also welcomed my puppy Boomer too. Was nice to look out of our room window to see deer on the lawn at dusk. I...More

Thank Mommette
Response from Taylorj849, General Manager at Sleep Inn & Suites MiddlesboroResponded 6 November 2017

Thank you for the compliment. We certainly enjoyed having both you and Boomer stay with us and look forward to your next visit. Joy Taylor, GM 606-576-7829

Reviewed 23 October 2017 via mobile

We just spend 8 days at this hotel , while hiking the beautiful trails around the Cumberland Gap National Park. The room was spacious and up to date. Very friendly staff. A great hot breakfast and I have to single out the young lady who...More

Thank Antoon B
Response from Taylorj849, General Manager at Sleep Inn & Suites MiddlesboroResponded 25 October 2017

Thank you for the kind words and your wonderful review! We are happy to hear that you were satisfied with your room, the staff, and breakfast. We will pass along your compliments to our breakfast host, as well as all of our employees. Thank you...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Breakfast Available
Meeting Rooms
Laundry Service
Self-Serve Laundry
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$101 - US$140 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$101 - US$140 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (53)
Room & Suite (43)
Dining (7)
Business Centre & Event Rooms (2)
Questions & Answers
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Sandra G
2 June 2016|
AnswerShow all 3 answers
Response from peter d | Reviewed this property |
No pets but doesn't hurt to call and ask, they're very nice, Also Days Inn accepts pets but is not as nice, it may be OK for a night if nothing else works out.
0
Votes
Room Tips
"All rooms are great, staff is excellent and always a treat for my pup."
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"I doubt there are any really bad rooms."
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"Suite prices were the same as rooms on the nights I stayed, so check for suites."
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"Any room is great, just call to find because it is hidden on a hill."
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