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All reviews cumberland gap the holiday inn express room window breakfast server stores and restaurants road noise daniel boone great hot breakfast gorgeous hotel biscuits and gravy free breakfast morning breakfast check in was easy cracker barrel hi express comfortable rooms cinnamon rolls
The staff is very friendly and the whole place is spotless. All the rooms are big with a modern decor and a nice little mini fridge. The free breakfast has just about anything you want want to eat or drink, with a lovely view. There...More
Date of stay: December 2018
Response from Taylorj849, General Manager at Sleep Inn & Suites MiddlesboroResponded 6 days ago
Thank you Alison. I have shared your comments with my staff and they join me in offering you our hearty thanks. We look forward to welcoming you back in the future.
Joy Taylor, GM
Not sure how old this place is, but it seemed fairly new. Nothing fancy, but nice large clean rooms, and a nice large bathroom. Included a complimentary hot breakfast. Would definitely stay here again.
We stayed here for 1 night. Check in was easy. Shortly after we settled in our room, the clerk called to see if the room was satisfactory. The room was large, clean, and comfortable. Breakfast was good; one of the best hotel breakfasts I have...More
Date of stay: October 2018
Thank Becky H
Response from Taylorj849, General Manager at Sleep Inn & Suites MiddlesboroResponded 20 October 2018
We are glad you enjoyed your stay with our hotel. Hopefully the next time you are passing through, you can come back and stay with us again.
My husband and I took our pup to visit the Middlesboro, KY area and chose to spend a night at this hotel as they accept pets, looked fairly new and were reasonably priced. As I am a clean freak, germaphobe, I scrutinized the hotel, room...More
Date of stay: October 2018
Thank Mona E
Response from Taylorj849, General Manager at Sleep Inn & Suites MiddlesboroResponded 14 October 2018
Thank you for choosing our hotel and for sharing your comments with us. I am truly sorry for the noise that occurred while you were visiting us. I will definitely look into why there was no offer of moving either you or the guest above...More
My family and I stayed at this hotel for a few nights while traveling along the "wilderness road." This was not a bad hotel but there were a few minor issues. First of all, one of the ladies who worked the desk during the evening...More
Date of stay: June 2018
1 Thank jwmcrazynurse
Response from Taylorj849, General Manager at Sleep Inn & Suites MiddlesboroResponded 3 July 2018
Thank you for your comment. I am sorry about our evening staff personnel and I will definitely coach the staff on their attitude. I realize many guests with younger children like a room with a tub, Our suites however only provide a step in shower....More