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Courtyard Newport News Yorktown

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Courtyard Newport News Yorktown
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204 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Newport News Yorktown
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Showing 202: English reviews
Boston, Massachusetts
Reviewed 30 September 2016

This is a basic hotel for people that want to save money get a bed with no bells and whistles. Newport News is a nice area and there are many strip malls plus restaurants in the area.I would not step foot in the pool and the fitness area is ok- small but ok. Front desk people are hesitant to go...

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Helpful?
Thank grottman
September L, Front Office Manager at Courtyard Newport News Yorktown, responded to this review

Dear Grottman, Thank you for choosing us for your recent stay and leaving your valuable feedback. We strive to provide exceptional service to our guests and on this occasion we fell short of your expectations. Please accept our sincere apologies for your experience. We have shared your comments with all departments of the hotel in an effort to be sure...

Fairfax Station, Virginia, United States
Reviewed 27 September 2016

We stayed at this hotel for 6 nights in early Sep 2016. On the morning after the first night, I found a bedbug in the tub. I reported it to housekeeping & the front desk. In fact, I took it to the front desk in a glass. Everyone agreed that it was a bedbug. They were reasonably shocked at the...

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1Thank Nancy S
September L, Front Office Manager at Courtyard Newport News Yorktown, responded to this review

Good Afternoon Ms. Simmons, First, I would like to thank you for choosing Courtyard Marriott Yorktown for your most recent stay. We want to sincerely apologize for not getting back to you right away, however we would like to extend our apologies by offering you 60,000 points toward your next stay. The next time your in the area please call...

Columbus, Ohio
Reviewed 18 September 2016 via mobile

Aside from the immaculate grounds as you enter, the cordial, efficient, competent staff, the up to date amenities and the cleanliness of the bathroom and beds, the biggest thing I was pleased with was how SAFE an environment it felt. The restaurants being within walking distance were definitely a plus. My family will definitely stay here again.

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Thank twinkiedriver
Reviewed 3 September 2016 via mobile

The staff was very helpful and the room appeared to be neat and clean. There was a "smell" when we arrived. We requested housekeeping to spray the room. Much better. The location was very good. We were there for our sons Coast Guard graduation from MK school. Yorktown was a very short drive (15 min). We would definitely stay again.

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Thank Chris N J
Manchester-by-the-Sea, Massachusetts
Reviewed 24 August 2016

We all know this is a chain hotel, and as such, it's a lot like others in the same chain. However, what makes this a really nice place to stay is the staff. To a person, they were warm, welcoming, polite and helpful. The little in-house bistro is not the place to eat if you want an extensive menu, but...

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Thank Meredith T
Dumfries, Virginia
Reviewed 23 August 2016 via mobile

This was my first time staying at this Marriott. I was a little skeptical about the area prior to arrival but upon arrival I was pleased. The location was close to highway and a lot of restaurants within walking distance. Check in was fast. Room was nice, beds comfortable. I gave it an overall rating of 4 due to bathroom....

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Thank Misty5622
Myrtle Beach, South Carolina
Reviewed 23 August 2016 via mobile

This is a typical Courtyard and my wife and I had a comfortable stay there. Our room was spacious and very clean but the towels were on the thin side and probably need to be replaced. I was given a bottle of water and a package of chocolate chip cookies when I checked in and the person who was at...

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Thank Stucolco
Fort Myers Beach, Florida
Reviewed 31 July 2016 via mobile

Staff appears to be lackadaisical, coffee 'bistro' closes early, and our room smelled of urine. The lobby stations for obtaining airline boarding passes need upgrading so they can produce the passes. We primarily stay at Marriots and are Platinum Elite members - we do not recommend this location.

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Helpful?
Thank JCarb1845
Angela N, General Manager at Courtyard Newport News Yorktown, responded to this review

Dear JCarb1845, Thank you for taking time out of your day to let us know about your recent visit to our hotel. It is disheartening to hear that we fell short of your expectations and that you did not receive the service and amenities that you should come to expect when staying at a Marriott property. We have taken your...

Copiague, New York
Reviewed 31 July 2016

Typical Marriot property. Clean, well maintained with a helpful and courteous staff. Located within a few miles of the Newport News/Williamsburg Airport in a residential area. Several restaurants are within walking distance and shopping malls, pharmacies, etc are only a short drive away.

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Helpful?
Thank Bill47533
Angela N, General Manager at Courtyard Newport News Yorktown, responded to this review

Dear Bill47533, We appreciate you letting us know about your recent stay and we greatly appreciate your feedback! I'll be sure to share your comments with our team so that they can celebrate a job well-done. We hope you'll consider staying with us again when you return to Yorktown. Sincerely, Angela Neal General Manager

Reviewed 24 July 2016 via mobile

The rooms were dirty, musty, and just not very clean. There was the previous guests coffee in the pot, stains on the sheets, and the floor looked like it was not vacuumed. Also, the rooms were noisy. We had several rooms, part of a large group and this was the consensus too.

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Helpful?
Thank 4squrriels
Angela N, General Manager at Courtyard Newport News Yorktown, responded to this review

Dear 4squirrels, Thank you for taking the time to let us know about your recent stay. It is disappointing to hear about the cleanliness of your room, as I am sure it must have been frustrating to be unable to enjoy your visit. Please accept our sincerest apologies, and know that we have shared your comments to our Housekeeping team...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
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About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Courtyard Newport News Yorktown

Address: 105 Cybernetics Way, Yorktown, VA 23693-5615
Region: United States > Virginia > Yorktown
Price Range: €89 - €186 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Newport News Yorktown 3*
Number of rooms: 90
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Also Known As:
Courtyard By Marriott Newport News Yorktown Hotel Yorktown
Courtyard Yorktown
Yorktown Courtyard
Yorktown Marriott
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Questions & Answers

Questions? Get answers from Courtyard Newport News Yorktown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room with balcony for sitting.”
 of 5 bubbles 211fredb, 14 Mar 2017 | Read review
“If your things need to be moved, go do it yourself”
 of 5 bubbles Kamantha, 14 Nov 2016 | Read review
“Top floor front in the middle”
 of 5 bubbles grottman, 30 Sep 2016 | Read review
“Away from elevator, as the ice maker is actually in the hall near the elevator.”
 of 5 bubbles KE4JSX_DAN, 23 Jun 2016 | Read review
“My room was on the first floor and the front of the building - it was very quiet.”
 of 5 bubbles NormanH319, 11 May 2016 | Read review
5 of 5