We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Holiday Inn Express El Paso - Central

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 6 more sites!
Professional photos
Holiday Inn Express El Paso - Central
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

172 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Holiday Inn Express El Paso - Central
See the most recent reviews
Showing 164: English reviews
Kyle, Texas
Reviewed 16 May 2014

Recently we stayed at this El Paso Holiday Inn. It was clean, bed was comfortable and breakfast was great. Only things I saw as downfalls were only one working elevator and the shower water was almost impossible to shut off.

 Report
Helpful?
Thank ann9850
Maria H, General Manager at Holiday Inn Express El Paso - Central, responded to this review

Thank you for providing us with such great feedback regarding your stay, we are glad you've found our hotel clean with comfortable beds. We have upgraded our breakfast selections to include several healthy options and the feedback from our guests has been very positive. We are upgrading our elevators and the project will be complete soon. We have forward your...

Houston, Texas
Reviewed 28 April 2014

Short and sweet. 17 minute check in and I WAS THE ONLY ONE IN LINE. Been to front desk three times to get keys to work, and don't leave the room because apparently they are "one time only" cause if you leave, they don't work again. Cleaning crews are cleaning at 7 pm, sounds like they are throwing furniture against...

 Report
Helpful?
1Thank Buck S
Maria H, General Manager at Holiday Inn Express El Paso - Central, responded to this review

We are very sorry for all the problems experienced at our hotel and be assured we are following up on all items reported. Again, please accept our apologies.

Pinetop-Lakeside, Arizona
Reviewed 16 April 2014

We have stayed here several times but this time they have new pillows a big improvement in room comfort. Bed is really nice, and staff is above average in training and curtsy. Still only one elevator working.

 Report
Helpful?
Thank Boborunner
Maria H, General Manager at Holiday Inn Express El Paso - Central, responded to this review

Thank you so much for taking time to provide us with such great comments regarding our new queen size and king size new pillows and comfort of our beds. Our staff is great and very committed to provide the best of service. Happy to report elevator upgrades will be complete very soon. Maria Herrera General Manager

Owasso, Oklahoma
Reviewed 22 March 2014

Hotel is old and one of the worst IGA hotels I have every stayed in. Only 1 elevator worked, carpet was stained and needs to be replaced. Had to get 3rd set of keys to get into room on the second day of me stay. Staff was great and made the best of a less than perfect situation, room was...

 Report
Helpful?
Thank LSUFANOK
IHGCare, Guest Relations Manager at Holiday Inn Express El Paso - Central, responded to this review

Dear LSUFANOK, Thank you for taking the time to express your thoughts and concerns. I am pleased to know that you have rated the level of service received to be high. I am sorry however if the room and breakfast served did not meet your standards. I have taken note of the points you have raised and these shall be...

Los Angeles, California
Reviewed 16 March 2014 via mobile

This place is so so.. But the service and staff make it awesome. It seems to be undergoing a mild renovation but it's not an pain.. It's was very busy when I arrived since a N.carolina team was intown to play at Utep. With that in mind the service was still awesome. Rooms are clean a lil on the small...

 Report
Helpful?
Thank Jose G
Maria H, General Manager at Holiday Inn Express El Paso - Central, responded to this review

Thank you for noticing the efforts of our staff as taking care of our guests is their first priority. We are glad your room was cleaned as expected. We are in the process of upgrading our elevators and happy to report this project will be complete soon. Should your travels bring you back to El Paso, we hope you will...

Glendale, California
Reviewed 6 March 2014

We needed a place to rest after a long drive from Guanajuato Mexico to Los Angeles, California. About an hour or so before arriving in El Paso, Texas, I decided to contact Holiday Inn Express, El Paso; since it was the first hotel listed in my GPS. I was skeptical about getting a decent deal and good or at least...

 Report
Helpful?
1Thank Linda P
Maria H, General Manager at Holiday Inn Express El Paso - Central, responded to this review

Thank you so much for taking time to provide us with such great feedback your comments regarding our customer service and cleanliness of our rooms are very much appreciated. Should your travels bring you back to El Paso, we hope you will stay with us again.

Reviewed 3 March 2014

This hotel is very convenient for Interstate 10. So convenient in fact that if the room was to get any noisier you would actually be on it. I slept last night in room 307. I use the term "slept" loosely because even though I arrived after 1am following delayed flights I was woken up every few minutes by a thundering...

 Report
Helpful?
Thank Toby H
IHGCare, Guest Relations Manager at Holiday Inn Express El Paso - Central, responded to this review

Dear Toby H, Thank you for taking the time to review our property. I’m very sorry to hear about your experience on your recent stay. We would like to address your experience further, and have sent you an email with additional details. Sincerely, Connie D Case Manager IHGCare

Chihuahua, Mexico
Reviewed 20 January 2014 via mobile

We went for new years eve.Loved the location. Walking distance to fun bars downtown ( visit Anson 11, delicious food and drinks right at the main plaza). Perfectly located to go shopping East or West El paso. We just drove through juarez border and the hotel was 2 min away. Great hot breakfast and service at front desk.

 Report
Helpful?
Thank Areli O
Maria H, General Manager at Holiday Inn Express El Paso - Central, responded to this review

Thank you for great comments regarding your stay, we are glad your visit was perfect and our location to be very convenient and that our breakfast and service met your expectations. Your comments mean a lot to us as we do work very hard to provide the best of service. Again, Thank You

Austin, Texas
Reviewed 25 December 2013

Pros: Friendly staff Free nachos, drinks, and fruits at night in the lobby okay breakfast for free low price Cons: Decoration of the room and the public areas are kinda old and basic Overall good value for this price

 Report
Helpful?
Thank cutydudu
Maria H, General Manager at Holiday Inn Express El Paso - Central, responded to this review

Thank you for taking time to provide us with feedback regarding your stay at the Holiday Inn Express Central. We are glad you liked our reception in the lobby and breakfast as well and happy our product and service me your expectations. Should you travel back to El Paso, we hope you will stay with us again.

DCA
Reviewed 8 December 2013

This hotel shows its age throughout the property. Compared to recently built hotels of a similar class, it was a bit of a disappointment. The carpet in the hallways was dark from wear and the suspended ceiling is uninviting. My "average" rating is compared to other budget hotels. Check-in/Check-Out - B Staff was friendly, however, our rooms were not ready...

 Report
Helpful?
Thank MartyMcSuperFly
Maria H, General Manager at Holiday Inn Express El Paso - Central, responded to this review

We strive to provide excellent service and accommodations to our guests and your comments are very much appreciated. It is good to know you found our staff to be friendly and acceptable amenities. We apologized if our hotel did not meet your expectations. Please be assure that we take all feedback and suggestions very seriously and looked into them accordingly....

81 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (57)
Viewed
Business Centre/Function Rooms (2)
Viewed
Room/Suite (25)
Viewed
Pool/Beach Area (1)
Viewed
Bathroom (10)
Viewed
Hotel & Grounds (10)
Viewed
View from Room (4)
Viewed
Dining (1)
Viewed
Other (4)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (24)
Viewed
Hotel & Grounds (6)
Viewed
Dining (2)
Viewed
Bathroom (2)
Viewed
Business Centre/Function Rooms (1)
Viewed
Pool/Beach Area (2)
Viewed
Room/Suite (7)
Viewed
Other (4)
Check In Check Out
Hotels you might also like...
Travellers also viewed these El Paso hotels
0.4 km away
Doubletree Hotel El Paso Downtown/City Center
1.7 km away
Hilton Garden Inn El Paso/University
0.6 km away
Camino Real El Paso
Camino Real El Paso
#68 of 83 in El Paso
412 reviews
Show Prices
Show Prices
Show Prices
0.3 km away
Hotel Indigo El Paso Downtown
0.2 km away
The Gardner Hotel
The Gardner Hotel
#51 of 83 in El Paso
36 reviews
16.2 km away
Holiday Inn Express Hotel & Suites El Paso
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
We are centrally located in the Downtown area right off of Interstate 10. We are a non-smoking hotel with 110 rooms, 9 floors. We offer free deluxe american breakfast which includes: cheese omelets, bacon, sausage, biscuits w/ gravy, cinnamon rolls, muffins, juice, coffee, cereals, and much more. We offer free internet wireless throughout the hotel and in each room. We offer free shuttle service to and from the airport and surrounding areas. We have a gift shop, cardio room, business center, and an outdoor seasonal pool. We also offer free complimentary newspaper. We have a Manager's Reception every Wednesday night from 5:30pm - 7:00pm where you can enjoy our dinner buffet with wine, beer, soft drinks, and water. ... more   less 

Additional Information about Holiday Inn Express El Paso - Central

Address: 409 E Missouri Ave, El Paso, TX 79901-1233
Region: United States > Texas > El Paso
Price Range: €88 - €154 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express El Paso - Central 2.5*
Number of rooms: 110
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Hotels.com, Priceline, IHG, Cheap Tickets, Odigeo and Travelocity so you can book your Holiday Inn Express El Paso - Central reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express El Paso - Central Hotel El Paso
Holiday Inn El Paso
El Paso Holiday Inn
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express El Paso - Central staff and other travellers.
2 questions
Ask a question
Provo, Utah
3 months ago
Texas

See all questions (2)

Questions? Get answers from Holiday Inn Express El Paso - Central staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“request higher floor”
 of 5 bubbles amandapM5755JW, 23 Sep 2016 | Read review
“If possible, book in advance and tell them what kind of view you want. The little dogs next door are an added option.”
 of 5 bubbles C5342KKterryp, 24 Aug 2016 | Read review
“Room face to south side is calm, but size looks smaller as my impression”
 of 5 bubbles Jupiter5963, 12 Apr 2016 | Read review
“fine place for a stop over...”
 of 5 bubbles Worldexplorer2012Rio, 23 Mar 2016 | Read review
“The room we were in was so fabulous.”
 of 5 bubbles SueinSalem, 3 Feb 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay