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El Paso Marriott

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El Paso Marriott
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339 Reviews from our TripAdvisor Community

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Showing 323: English reviews
Fairfax, Virginia
Reviewed 4 days ago NEW

Older property in good condition. Large Lobby, very friendly staff. Always a pleasure to be acknowledged and greeted when you leave and return. Hard working friendly house keeping staff. Rooms are small but comfortable.The rooms are clean. Bathrooms are smaller and require some maneuvering when taking a shower. The toilets are not efficient and may require several flushes. The sheets...

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Helpful?
Thank its-wat_it_is
Liz P, Manager at El Paso Marriott, responded to this review

Thank you so much for sharing your recent experience at our property. We love to hear from our guests!

Los Angeles, California
Reviewed 3 weeks ago via mobile

Since my last visit the hotel has added thermostats to all of the rooms. The thermostats makes it so much easier to control the room temperature. The hotel was built about 1982. The front desk desk and the bell staff are outstanding. The hotel runs a free airport shuttle 24/7. There is a concierge level and the hostesses provides outstanding...

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Helpful?
Thank George700East
Liz P, Manager at El Paso Marriott, responded to this review

Thank you very much for your review of our property. Our Concierge staff does a great job and I will be sure to share your comments with them. We look forward to your next stay.

El Paso, Texas
Reviewed 16 December 2016 via mobile

Good experience except in bar where bartender Yvette could not have been ruder if she tried....totally out of line with a paying customer..never again will I be insulted in a upscale location as you would expect at a full service Marriott

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Helpful?
Thank Paul K
Liz P, Manager at El Paso Marriott, responded to this review

I want to express my sincerest apology for the issues you experienced during your stay at our property. Please know that we value your comments and we thank you for your review.

Miami, Florida
Reviewed 13 December 2016

I used to stay at this hotel many years ago. But recently it was very nicely refurbished and renovated. The lobby now is modern and quite functional. The staff is friendly and tries to be helpful. And yet.. what is missing? Something is missing? Its like they didn't quite go all the way. The fireplace just sits there. The wait...

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Helpful?
Thank ShaunAjani
Liz P, Manager at El Paso Marriott, responded to this review

Thank you for sharing your experience at our property with other TripAdvisor members. Guest feedback is the best source we have to identify the areas needing improvement and we do appreciate your comments.

Df
Reviewed 12 December 2016

When you hear "Marriot" you expect quality not only in the person who work in the hotel, but in the services and and amenities overall. This is not the case. Restaurant is very "average", nothing great for breakfast, and for lunch is even worse, very few options, very similar than a Subway. Nothing else. Rooms are comfortable. I did not...

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Helpful?
Thank Angel H
Liz P, Manager at El Paso Marriott, responded to this review

Thank you for taking the time to write us about your stay. Your comments are very helpful and help us to improve our hotel.

Los Angeles, California
Reviewed 7 December 2016

The hotel has a nice lobby area which has been brought up to date but the rest of the hotel seemed blah. The room was average, the bed was very comfortable. The room didn't have water bottles in the room, either free or available for purchase. I used the coffee maker to make tea and the cups weren't replenished in...

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Helpful?
Thank marytm
Liz P, Manager at El Paso Marriott, responded to this review

Thank you for sharing your experience at our property with other TripAdvisor members. Guest feedback is the best source we have to identify the areas needing improvement and we do appreciate your comments. I will address your concerns with our Executive Housekeeper.

Lawton, Oklahoma
Reviewed 28 November 2016 via mobile

The comfort and convenience was very nice. The perfect place to stay if you're in El Paso. The price and amenities of this hotel are on par with the best hotels. It's location is close to everything you would like to do and see in the city.

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Thank 228eltonc
Liz P, Manager at El Paso Marriott, responded to this review

Thank you so much for sharing your recent experience at our property. We love to hear from our guests and we hope to see you again soon.

Chelmsford, Massachusetts
Reviewed 18 November 2016

I stayed here on a business trip to El Paso and the hotel was very conveniently located by the airport and Ft bliss. My room was average size for this price range and was clean and well appointed. The water pressure in the shower was outstanding! I ate the buffet breakfast here one morning and found it to be a...

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1Thank Michelle K
Liz P, Manager at El Paso Marriott, responded to this review

Thank you for your review of our hotel, it is always nice to hear from our TripAdvisor guests!

Dallas, Texas
Reviewed 16 November 2016 via mobile

Nice hotel with a open inviting lobby well kept up and attractive design. All the staff we encountered were friendly, we received great service. The room is nice, view of the mountains in the background is pleasant not so much the parking lot. The room was clean and comfortable, the coffee service was better than average. Two big weaknesses: no...

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Helpful?
Thank cherlyn_burton
Liz P, Guest Relations Manager at El Paso Marriott, responded to this review

Thank you for taking the time to write us about your recent stay. Your comments are very helpful and are all taken into consideration.

New Mexico
Reviewed 6 November 2016

Great airport location with shuttle service available for early flights. No need to reserve shuttle in advance, just be in the lobby a few minutes before you want to depart. Excellent staff, decent restaurant, and a clean, quiet, comfortable room.

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Thank B H
Liz P, Manager at El Paso Marriott, responded to this review

Thank you for taking the time to let us know about your stay. We're happy that it was pleasant. Please keep us in mind next time you travel to El Paso.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry

Additional Information about El Paso Marriott

Address: 1600 Airway Boulevard, El Paso, TX 79925
Region: United States > Texas > El Paso
Price Range: €97 - €248 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — El Paso Marriott 3.5*
Number of rooms: 292
Reservation Options:
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Also Known As:
El Paso Marriott Hotel El Paso
Marriott El Paso
Hotel Style:
#15 Family Hotel in El Paso
#15 Business Hotel in El Paso
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Questions & Answers

Here's what travellers have asked, with answers from El Paso Marriott staff and other travellers.
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Questions? Get answers from El Paso Marriott staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“none really. View of the parking lot.”
 of 5 bubbles ShaunAjani, 13 Dec 2016 | Read review
“My room faced the back parking lot. It was very quiet and had an entrance nearby with easy parking.”
 of 5 bubbles marytm, 7 Dec 2016 | Read review
“Rooms away fro ice machine and elevators”
 of 5 bubbles WaltA879, 21 Oct 2016 | Read review
“top floor, great views of the mountains”
 of 5 bubbles G2327WMmichaele, 1 Sep 2016 | Read review
“Rooms overlooking the pool are quieter”
 of 5 bubbles mxtraveler2015, 4 Aug 2016 | Read review
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