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El Paso Marriott

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El Paso Marriott
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344 Reviews from our TripAdvisor Community

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Showing 328: English reviews
Annapolis, Maryland
Reviewed 2 days ago NEW

I stayed at the El Paso Marriott for two days on business at the end of January. Here are the pros and cons: PROS 1. Location: The hotel is a five-minute drive to/from the El Paso Int'l Airport, a five-minute drive to Interstate 10, and an eight-minute drive to the Cielo Vista Mall, which has several chain restaurants as well...

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Helpful?
Thank TDG65
Mechanicsville, Virginia
Reviewed 2 days ago NEWvia mobile

I just checked out from two nights at this hotel and what a nice place. From the moment you walk through the door of the hotel you can see the pride that the employees have in their hotel. Everyone was smiling and very friendly. We don't always see that on the road, and it's worth noting. The rooms are snug,...

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Thank terp24
McAllen, Texas
Reviewed 6 days ago NEW

Decent hotel for business travel with a well appointed room. I requested a King sized bed when room was booked. Upon check-in, I was told that only rooms with 2 double beds were available. They gave me a 'hospitality room' instead. It is a large, well-appointed room with a large table, a couch, and room to socialize. The room has...

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Helpful?
Thank SHTexas
Liz P, Manager at El Paso Marriott, responded to this review

Thank you for posting this review of our property. Guest feedback is the best source we have to show us the areas we need improvement on. We want to apologize for the problems you encountered while staying with us and hope that you give us another opportunity when you are back in the El Paso area.

United States
Reviewed 1 week ago

Good: -Room was decently sized; bed was extremely comfortable (note: I had a king with a plush mattress topper; others who had doubles noted that the mattress was rock hard) -Shuttle service will collect you from the airport and take you anywhere within 2 miles of the hotel; easy to get other transportation without a car due to proximity of...

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Helpful?
Thank skm71109
Liz P, Manager at El Paso Marriott, responded to this review

Thank you for taking the time to share your experience with us. We appreciate your comments.

El Paso, Texas
Reviewed 1 week ago

Rooms were dated, food is now terrible (was great on my last visit a few months ago) would not recommend this property. Staff is friendly with the exception of the bar staff. Drinks are overpriced, and my glass was dirty!

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Thank ace997
Liz P, Manager at El Paso Marriott, responded to this review

I wanted to express my sincerest apology for the issues you experienced during your recent stay. I will be sure to address your concerns with our Chef as well as our Food & Beverage team. As always, we appreciate all of our guests comments.

Fairfax, Virginia
Reviewed 4 weeks ago

Older property in good condition. Large Lobby, very friendly staff. Always a pleasure to be acknowledged and greeted when you leave and return. Hard working friendly house keeping staff. Rooms are small but comfortable.The rooms are clean. Bathrooms are smaller and require some maneuvering when taking a shower. The toilets are not efficient and may require several flushes. The sheets...

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Helpful?
Thank its-wat_it_is
Liz P, Manager at El Paso Marriott, responded to this review

Thank you so much for sharing your recent experience at our property. We love to hear from our guests!

Los Angeles, California
Reviewed 29 December 2016 via mobile

Since my last visit the hotel has added thermostats to all of the rooms. The thermostats makes it so much easier to control the room temperature. The hotel was built about 1982. The front desk desk and the bell staff are outstanding. The hotel runs a free airport shuttle 24/7. There is a concierge level and the hostesses provides outstanding...

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2Thank George700East
Liz P, Manager at El Paso Marriott, responded to this review

Thank you very much for your review of our property. Our Concierge staff does a great job and I will be sure to share your comments with them. We look forward to your next stay.

El Paso, Texas
Reviewed 16 December 2016 via mobile

Good experience except in bar where bartender Yvette could not have been ruder if she tried....totally out of line with a paying customer..never again will I be insulted in a upscale location as you would expect at a full service Marriott

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1Thank Paul K
Liz P, Manager at El Paso Marriott, responded to this review

I want to express my sincerest apology for the issues you experienced during your stay at our property. Please know that we value your comments and we thank you for your review.

Miami, Florida
Reviewed 13 December 2016

I used to stay at this hotel many years ago. But recently it was very nicely refurbished and renovated. The lobby now is modern and quite functional. The staff is friendly and tries to be helpful. And yet.. what is missing? Something is missing? Its like they didn't quite go all the way. The fireplace just sits there. The wait...

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Thank ShaunAjani
Liz P, Manager at El Paso Marriott, responded to this review

Thank you for sharing your experience at our property with other TripAdvisor members. Guest feedback is the best source we have to identify the areas needing improvement and we do appreciate your comments.

Df
Reviewed 12 December 2016

When you hear "Marriot" you expect quality not only in the person who work in the hotel, but in the services and and amenities overall. This is not the case. Restaurant is very "average", nothing great for breakfast, and for lunch is even worse, very few options, very similar than a Subway. Nothing else. Rooms are comfortable. I did not...

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1Thank Angel H
Liz P, Manager at El Paso Marriott, responded to this review

Thank you for taking the time to write us about your stay. Your comments are very helpful and help us to improve our hotel.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry

Additional Information about El Paso Marriott

Address: 1600 Airway Boulevard, El Paso, TX 79925
Region: United States > Texas > El Paso
Price Range: €97 - €249 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — El Paso Marriott 3.5*
Number of rooms: 292
Reservation Options:
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Also Known As:
El Paso Marriott Hotel El Paso
Marriott El Paso
Hotel Style:
#15 Family Hotel in El Paso
#15 Business Hotel in El Paso
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Questions & Answers

Here's what travellers have asked, with answers from El Paso Marriott staff and other travellers.
1 question
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Questions? Get answers from El Paso Marriott staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“none really. View of the parking lot.”
 of 5 bubbles ShaunAjani, 13 Dec 2016 | Read review
“My room faced the back parking lot. It was very quiet and had an entrance nearby with easy parking.”
 of 5 bubbles marytm, 7 Dec 2016 | Read review
“Rooms away fro ice machine and elevators”
 of 5 bubbles WaltA879, 21 Oct 2016 | Read review
“top floor, great views of the mountains”
 of 5 bubbles G2327WMmichaele, 1 Sep 2016 | Read review
“Rooms overlooking the pool are quieter”
 of 5 bubbles mxtraveler2015, 4 Aug 2016 | Read review
5 of 5