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La Quinta Inn El Paso - Airport

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Traveller (42)
Room & Suite (31)
Pool & Beach (4)
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Overview
  • Excellent20%
  • Very good29%
  • Average23%
  • Poor18%
  • Terrible10%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Free Airport Transportation
Family Rooms
2 Star Hotel
All hotel details
Additional information
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Rooms
2 Jul3 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (254)
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Traveller rating
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62
56
48
26
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LanguageEnglish
48
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48
26
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All reviewsfront desk staffcomfortable roomconvenient locationwould stay here againfree breakfastairportfreewaydennysrefrigeratormexicotexas
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11 - 15 of 240 reviews
Reviewed 29 April 2018

Room quality poor,not a friendly staff,noisy room on street side,shower and toilet did not work properly ,bathroom door lash broken,many TV channels will not work,heater unit will not heat to settings and very noisy,called front desk to report TV problem and did not received a...More

Review collected in partnership with La Quinta
Thank josemonterr
Response from General M, General Manager at La Quinta Inn El Paso - AirportResponded 30 April 2018

Dear josemonterr: I want to apologize for not meeting your expectations, I read your feedback and will be using it as training for my staff in effort to improve our awareness and service as well as share with my maintenance staff in order to speed...More

Reviewed 14 April 2018

It is a very good hotel to spend a night when your are travelling or going on shopping to El Paso area. it is near of Target, Walmart, Cielo Vista Mall and many restaurants. staff is very friendly. Breakfast is good.

Review collected in partnership with La Quinta
Thank 954beckets
Response from General M, General Manager at La Quinta Inn El Paso - AirportResponded 16 April 2018

Dear 954beckets: Thank you for taking time to review your stay with us. I'll hare your comments with my staff and use this a motivation to keep doing our best to meet and exceed our guests' expectations. Best Regards Rene Baz

Reviewed 29 March 2018

This property was a stopover from Arizona. Exterior entrance which I do not like. However, check in was quick and easy. Something about La Quinta properties is they tend to have a cigarette smell. Once you turn on the AC it seems to move enough...More

Thank Robert X G
Response from General M, General Manager at La Quinta Inn El Paso - AirportResponded 31 March 2018

Thank you Robert for taking the time and giving us your feedback. We are always looking on ways to improve. I will definitely share your feedback with the staff and we look forward to having you back soon.

Reviewed 16 March 2018

This La Quinta was very clean, close to the airport, and next door to an excellent family-owned Mexican restaurant. Each element was important to me, but the restaurant was a surprise--Chinampa. Great salsa bar and low prices.

Review collected in partnership with La Quinta
Thank smk47807
Response from General M, General Manager at La Quinta Inn El Paso - AirportResponded 20 March 2018

Thank you for taking the time and giving us your feedback. We strive to provide the best Guest Experience possible. Your feedback will be shared amongst the staff.

Reviewed 14 February 2018

Service was poor, the service was deficient the personnel of the hotel was feel that by being hispanic we had a different treatment, should be better hosts with the customers.the cleaning of the bathroom was deficient found small hair in the shower and was very...More

Review collected in partnership with La Quinta
Thank X5119DMvictoriav
Response from General M, General Manager at La Quinta Inn El Paso - AirportResponded 16 April 2018

Dear X5119DMvictoriav: I want to apologize for not meeting your expectations. Our goal is to always make our guests feel as welcome as they should and we simply fail at that among other issues. I have taken your comments and used them as training tool...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Airport Transportation
Breakfast included
Multilingual Staff
Self-Serve Laundry
Shuttle Bus Service
Dry Cleaning
Business Centre with Internet Access
Things to do
Pool
Outdoor pool
Fitness Centre with Gym / Workout Room
Details
Price range
US$63 - US$88 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$63 - US$88 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (42)
Room & Suite (31)
Pool & Beach (4)
Dining (3)
Business Centre & Event Rooms (2)
Questions & Answers
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Room Tips
"room on other side to shield from I-10 traffic"
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"A room on the north side faces away from the highway so you can hang out on teh balcony in a quieter space."
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"Pool side I believe would be quieter"
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"2nd floor rooms have to be quieter but no elevator for luggage"
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