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Country Inn & Suites By Carlson, El Paso Sunland Park

Country InnsUS$97*
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#17 of 81 Hotels in El Paso
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$97*
US$97*
US$97*
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Country Inn & Suites By Carlson, El Paso Sunland Park
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478 Reviews from our TripAdvisor Community

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There are newer reviews for Country Inn & Suites By Carlson, El Paso Sunland Park
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Showing 450: English reviews
Arizona
Reviewed 22 March 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank snappyaz
Fort Worth
Reviewed 22 March 2016

Very happy with my choice of hotels! Family enjoyed the pool, breakfast was great and great location. Friendly staff, nice environment, good food and clean hotel! Good for families and fun. I recommend

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank Kristy M
South America
Reviewed 19 March 2016

This park is surrounded by construction. It is noisy at night from nearby traffic. We paid $38 with a Good Sam Discount. IMHO it is very over-priced. There is an area of the park in the back that has a little shade but the part of the park where they put overnighters is a just a dusty parking lot. We...

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Thank 7Char
Reviewed 16 March 2016

We've stayed at a lot of the El Paso hotels in this class and this is easily my favorite. The lobby is roomy, bright and modern. The rooms was great....new carpet, great bed, comfortable couch. The staff was friendly and the service was great. Breakfast was very good. The kids loved the pool (outdoor, heated) A couple of minor complaints....

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Helpful?
Thank Paul M
Mansfield, Texas
Reviewed 9 March 2016

The room was adequate and a good value for the money....but......the service was OUTSTANDING! Starting with the ever so polite Pauline at check-in to the equally pleasant and efficient bar/restaurant staff members Adrian, Louis, Kenya and Jessica. I mention all by name because this group consistently delivered above average customer service during my 4-day stay and deserve to be recognized....

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Thank D D
Albuquerque, United States
Reviewed 9 March 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank Gabriel M
San Antonio, Texas
Reviewed 1 March 2016

The bathroom shower rod was loose and about to fall off the wall. Bathroom fan did not work. Room did not have enough towels for guest had to try to find somebody in order to get extra towels. Out of three ice machines that were on the bottom floor two did not work. Items on the breakfast bar were the...

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank James S
CarlsonRezidor, Online Customer Care at Country Inn & Suites By Carlson, El Paso Sunland Park, responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We apologize for the non working ice machines and the room. We hope for another opportunity to exceed your expectations.

Phoenix, Arizona
Reviewed 26 February 2016

We had banquet and presentation for 37 customers. The staff at Country Inn & Suites did an outstanding job! We were well cared for and the hotel was clean, freshly updated. Will definitely return for our next meeting!

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Helpful?
Thank Robert Y
Nicaragua
Reviewed 25 February 2016 via mobile

Great service layout of the Rooms is terrible ... Rooms were clean AND neat but they were arranged in a bad manner ... Nothing can be done but i would recomiended to other people since you will find many good details .. Employees care about the customers..

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Thank 8989m123
El Paso, Texas
Reviewed 23 February 2016

Corporate events: The hotel has an excellent staff. They are all very professional and do their various tasks diligently. We have corporate events at this hotel periodically and the service is outstanding. The food is excellent. They count on an excellent chef who prepares amazing food. Overall, it is a pleasure working with such a courteous and professional staff. I...

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Helpful?
Thank 554georgina

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast included
  • Dry Cleaning
Official Description (provided by the hotel)
The only full-service hotel located in El Paso's west side. Minutes away from El Paso International Airport, Fort Bliss, The University of Texas at El Paso, and tons of shopping. Free breakfast is always included with your stay as well as 24-hour shuttle service. ... more   less 

Additional Information about Country Inn & Suites By Carlson, El Paso Sunland Park

Address: 900 Sunland Park Drive, El Paso, TX 79922-1324 (Formerly Holiday Inn El Paso-Sunland Pk Dr & I-10 W)
Region: United States > Texas > El Paso
Price Range: €85 - €110 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, El Paso Sunland Park 3*
Number of rooms: 175
Reservation Options:
TripAdvisor is proud to partner with Carlson, Orbitz, Booking.com, Hotels.com, Priceline, Expedia, Travelocity, Hotwire, Ctrip TA, Cancelon, getaroom.com, TripOnline SA and HotelsClick so you can book your Country Inn & Suites By Carlson, El Paso Sunland Park reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn El Paso-Sunland & i-10 w. Hotel El Paso
Holiday Inn El Paso-Sunland And i-10 w.
El Paso Holiday Inn
Hotel Style:
#8 Business Hotel in El Paso
#8 Family Hotel in El Paso
#10 Romantic Hotel in El Paso
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, El Paso Sunland Park staff and other travellers.
7 questions
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Questions? Get answers from Country Inn & Suites By Carlson, El Paso Sunland Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you are interested in using the pool, request a room next to it.”
JackieT13, 19 Mar 2017 | Read review
“Make sure to get a room where you can see the boarder! Nice! :D”
KimkellyMedley, 15 Jan 2017 | Read review
“Stay away from metal gate entrances, those room hear the gates slam shut all day and night.”
  • Spa, kitchen, living room area
CavemanHHH, 18 Sep 2016 | Read review
“Wifi is undetectable and there is No High Speed Internet--contrary to what the website states.”
Vic_Chicago1, 5 Sep 2016 | Read review
“I would think any room would be good, it is a villa style and you feel as though you are at home.”
The1Heath, 2 Jul 2016 | Read review
5 of 5
Country Inns
US$97* /night
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Orbitz.comUS$97
PricelineUS$97
TravelocityUS$97
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*Disclaimer
Prices are for 1 room, 2 adults
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