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Wyndham El Paso Airport Hotel and Water Park

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Location
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Service
Value
Convenience and Entertainment at the Wyndham El Paso Airport Hotel and Waterpark Located just steps from the El Paso International Airport with an on-site seasonal waterpark (please contact the hotel directly for waterslide times of operation), the Wyndham El Paso Airport Hotel and Waterpark is an oasis for the business traveler and a playground for vacationers to the area. Guests to the hotel find a quiet setting offering a warm ambience accented by comprehensive on-site amenities and top-notch service. The hotel is also the closest full-service hotel to the Robert E. Lee gate at Fort Bliss and conveniently located within a short drive to Cielo Vista Mall, the El Paso Convention Center, and all of downtown El Paso. This one of a kind property offers a seasonal water park with a four-story waterslide, kiddy waterfall pool and the largest hotel swimming pool in El Paso. A full-service restaurant and lounge along with free Wi-Fi and a business center make it easy for guests to accomplish everything they need to do without leaving the hotel. Free parking and free shuttle service within three miles of the hotel make it easy to get around. At the end of the day, work out in our state-of-the-art fitness center or spend some time catching up with friends by the fire pit, the perfect location for those chilly El Paso evenings. The Wyndham El Paso Airport Hotel and Waterpark offers 121 spacious courtyard rooms along with 151 two-room tower suites. All rooms include free Wi-Fi, coffee makers, comfortable bedding, refrigerators and microwaves. Specialty suites are available with a full-size private hot tub along with a living room, wet bar and refrigerator. The Presidential Suite offers a king-size bed, a whirlpool-style tub, a wet bar, a living room, a dining room and two televisions. With 17,000 square feet of meeting and convention space including a tiered theatre, the Wyndham El Paso Airport Hotel and Waterpark is the best choice for meetings, reunions, and distinctive weddings. The space and the staff are flexible and ready to meet the needs of any group.
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Property amenities
Pool
Free Parking
Room Service
Restaurant
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pets Allowed ( Dog / Pet Friendly )
Shuttle Bus Service
Wheelchair Access
Bar/Lounge
Children Activities (Kid / Family Friendly)
Airport Transportation
Public Wifi
Dry Cleaning
Meeting Rooms
Hot Tub
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Outdoor pool
Breakfast Available
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Accessible rooms
Microwave
Refrigerator in room
Good to know
HOTEL STYLE
Family
Quiet
HOTEL CLASS
Reviews & more
1,295Reviews
204Photos
1Q+A
100Room tips
Traveller rating
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Show reviews that mention
Don’t waste your money booking a room here, they will give you what ever they want to give you at check in. They have better Hotels in this area, Wyndham needs to take there name off this Hotel. It’s giving them a bad name.
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Review collected in partnership with this hotel
Response from Vanessa B, Manager at Wyndham El Paso Airport Hotel and Water Park
Responded 4 days ago
Please accept my deepest apologies for the room frustrations you outline here in your review. We take guest feedback very seriously and are always striving to improve our guest’s experience in any way we can. If you would like further clarification with regards to your reservations, please feel free contact our front desk directly. To ensure the best rates and reservations services going forward, we also recommend booking directly through our official website or calling direct. That way, all your personal travel needs will be taken care of! We would love the opportunity to restore your faith in choosing our Wyndham the next time your travels bring you to El Paso.
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Please cleaner rooms, check what is broken before offering room. For the price of this place, breakfast should be included. I paid for 2 adults and was only give a breakfast ticket for one!! I have paid less at Embassy Suites and breakfast included. The reason I stay at Wyndh
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Review collected in partnership with this hotel
Response from Vanessa B, Manager at Wyndham El Paso Airport Hotel and Water Park
Responded 1 week ago
Thank you your loyalty to our Wyndham over the years and for taking time to review. I wish we would have had the opportunity to sit down with you to discuss your experience in more detail. The impressions of our seasoned Wyndham guests are an important part of our strategy to create gracious hospitality. Before your next visit, please feel free to reach out to a front desk leadership team member. We’ll then be able to get a great sense of your specific travel needs, ensuring the comfort you’ve come to trust over the years. You’ll get our best rates. Thank you again for reaching out. We wish you a happy holiday season!
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Great place to stay very convenient. People are very friendly and helpful. The breakfast buffet is always stocked well with a wide variety of food. The staff at the front desk accommodates early arrivals and late check outs.
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Review collected in partnership with this hotel
Response from Vanessa B, Manager at Wyndham El Paso Airport Hotel and Water Park
Responded 2 Nov 2018
Excellent! Thank you for your loyalty to our beloved Wyndham. I’m so glad to receive these genuine compliments to our team and the hospitality we provide. We look forward to welcoming you back again and again. Please don’t hesitate to reach out to our front desk team if there is ever anything we can ever assist with. We’re here to serve you. Wishing you a beautiful fall season!
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This hotel needs to be razed and rebuilt. It hasnt been redone since the 70's. Dirty carpet. Heard nieghbors walking upstairs at 4:30 am . Candy left on floor of room. Walls in bathroom were peeling. Water damage around tub in bathroom.
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Review collected in partnership with this hotel
Response from Vanessa B, Manager at Wyndham El Paso Airport Hotel and Water Park
Responded 2 Nov 2018
Thank you for your feedback. We work hard to provide each of our valued guests with an exceptional hospitality experience and it’s always a disappointment to learn when we’ve missed the mark. Please accept my apologies for the frustrations you describe in your review. These are certainly uncommon complaints for our hotel, but I understand how they can add up to frustration. When made aware of any dissatisfaction with the room, we’ll get to work finding a quick remedy for the issue or look at finding an alternate. Additionally, I’m sorry to hear about late-night noise from your upstairs neighbor. Guest comfort is our top priority and the majority of guests have a positive experience with us. We sincerely hope you’ll be willing to give us another opportunity next time your travels bring you to El Paso. If so, please give our front desk a call when booking next time so that we can insure you’re reserving the best room for your specific needs while traveling. I’m positive that we can turn this around and provide the exceptional experience that Wyndham is best known for. Until then-- we wish you continued and safe travels!
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Our room smelled a lot of tobacco. Our room was located right next to the back door, and I saw many employees smoked outside while the backdoor was opened. The smell of tobacco was prevalent in the hallway through the inside of our room. We had 2 young children who smelled the to
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Review collected in partnership with this hotel
Response from Vanessa B, Manager at Wyndham El Paso Airport Hotel and Water Park
Responded 30 Oct 2018
Thank you for your recent stay. This is highly unusual for our hotel and I deeply apologize for your experience. Our normal protocol when a concern is encountered, is to find a quick remedy whether dispatching the team or looking for an alternate room. As a result of your comments, we’re reviewing our protocols. If you would like to discuss your experience in further detail, feel free to call the hotel direct and ask for a member of the leadership team. We can then look into your reservation and offer more personalized assistance. Thank you again for your stay. We hope to have another opportunity to win your loyalty!
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Album Categories
All photosTravellerRoom & SuitePool & BeachDining Business Centre & Event RoomsFamily and Play Areas
Photo provided by managementWyndham El Paso Airport Hotel and Water Park
Photo provided by managementWyndham El Paso Airport Hotel and Water Park
King Guest Room
Walking to airport at sunrise
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I want to know how important are the guest for you ? I just got insulted by one of your employees (Ivonne) from laundry On July the 4th , 2017. I been trying to get a hold of management. I call the housekeeping supervisor and that lady still in the laundry? What a big disappointment of staff and management including the office staff . I might have to take this complaint with wyndham corporate... Thank you very much ...
Thank you for your question. Please know we value our employee's and do not discipline on unverifiable reviews. Please contact our General Manager, Mr. Rick LaFleur, at 915-778-4241 ext. 200 to discuss this further regarding your concerns. Trip advisor is also investigating this review to insure that this is not a current or past disgruntled employee due to the lack of actual guest information in our system. Our General Manager looks forward to speaking with you directly. Thank you.
0 votes
"First Floor is the best!"
"Rooms on the opposite side of the pool are quieter. It's loud around the pool on weekends."
"No bad rooms"
". Main lobby opens to covered patio area and pool, dining room is opposite side of lobby, room near dining area is great or pool area."
"tower suites are on the first floor; easy access to pools & patio"
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PRICE RANGE
US$103 - US$187 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
wyndham el paso airport hotel el pasoel paso wyndham
LOCATION
United StatesTexasEl Paso
NUMBER OF ROOMS
272
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