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GuestHouse Suites El Paso Airport

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GuestHouse Suites El Paso Airport
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133 Reviews from our TripAdvisor Community

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There are newer reviews for GuestHouse Suites El Paso Airport
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Showing 132: English reviews
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 October 2014

I called several hotels to establish a relationship for when I traveled on business to El Paso. Shelia, the manager, was very accommodating. The price is very, very competitive, and I know there are other hotels in the area that cost twice as much for, in some cases, much less the accomodations. The rooms are spacious and clean. There is... More 

Helpful?
1 Thank CaWa11
GHouseElPaso, General Manager at GuestHouse Suites El Paso Airport, responded to this review

Thank you for taking the time to share your recent experience at the GuestHouse Suites El Paso Airport with travelers. I am so pleased that you enjoyed your spaciously clean room and service that we provided. As a manager, I am honored that you enjoyed your stay. It will be great to share your compliments with my staff. We certainly... More 

Denver, Colorado
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 October 2014

The location of the hotel to the airport was great. The staff were very helpful. The room was GREAT, clean, and comfortable. I could not believe I was getting this room for the low price. Next time I am in El PAso, I will stay here.

Helpful?
2 Thank Mike M
GHouseElPaso, General Manager at GuestHouse Suites El Paso Airport, responded to this review

Thank you for sharing your feedback with the travelling public regarding your lodging at the GuestHouse Suites El Paso Airport! It is such a treat to hear that we exceeded your expectations in value, service, spaciousness and cleanliness. Thank you so much for your business!!! We will definitely be looking forward to you staying again at the GuestHouse Suites, the... More 

Tularosa, New Mexico
Level Contributor
41 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 3 September 2014

The first time I stayed here the tv didn't work. Ok no big deal you can do without tv one night. The second time I stayed here the fire alarm went off at midnight and everyone out of the hotel for 30 minutes until they were able to turn it off. Another no big deal except we had to get... More 

Helpful?
1 Thank percyqh55
GHouseElPaso, General Manager at GuestHouse Suites El Paso Airport, responded to this review

Thank you for taking the time to share your experiences with the traveling public. I apologize that you had some issues during your stay with us; unfortunately, as things will happen, some items were beyond our control. Your TV was not working because we are actually finishing our upgrade to all flat screen TV's. Part of this conversion involved getting... More 

Whitchurch-Stouffville, Canada
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 29 August 2014

We were delayed during check in (should have been 3pm; we were given the keys at 3:15pm); could not accommodate an early check-in at 2:20pm, so we had to wait; we stayed in a suite with 2 bedrooms; the rooms were spacious, clean and not outdated; cable was in working order; what was not in working order was the elevator,... More 

Helpful?
1 Thank Alma A
GHouseElPaso, General Manager at GuestHouse Suites El Paso Airport, responded to this review

Thank you for taking the time to let us know about your experience during your stay. I believe I remember your family. Please accept my apologies again for the inconveniences you experienced. Unfortunately, one of our elevator doors was misused, which caused the guest to be stuck in the elevator. The fire department instead of using the 'reset' switches, proceeded... More 

El Paso, Texas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 August 2014

The location was great. Close to the airport and surrounding restaurant's. I was arriving later tan I expected 8:00pm. I called GuestHouse Suites and the lady said no problem and the room will be waiting for you. The house keeper was great. She left the room clean. Other hotels I stayed at in the El Paso area I have always... More 

Helpful?
1 Thank Jeffrey M
GHouseElPaso, General Manager at GuestHouse Suites El Paso Airport, responded to this review

Thank you for taking the time to share your recent experience with us. We are pleased to hear that you had a great stay and enjoyed the spaciousness and cleanliness of our rooms. I will be sure and pass your compliments on to the housekeeping staff. Thank you again for staying with us. We will continue to work hard to... More 

Parker, Colorado
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 27 July 2014

The place has really run down from last visit 6 months ago. Lobby area was dirty, front desk all focused on towels and folding. Front desk not really concerned with guest. just not as friendly and dirty. Room was dirty in corners and some areas we left a small piece of paper from previous guest and it was there the... More 

Helpful?
1 Thank ecvogel
GHouseElPaso, General Manager at GuestHouse Suites El Paso Airport, responded to this review

Thank you for sharing your comments regarding your stay with us. I appreciate the opportunity to review the items you mentioned with our staff. Generally, our guests find our property very clean, spacious, convenient, a great value, and our staff service-driven. I apologize this was not your experience. Every day I receive compliments from guests, personally, regarding their wonderful stay... More 

Elephant Butte, New Mexico
Level Contributor
70 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 22 July 2014

This is a great hotel for the money. No, it's not a Marriott or one of the higher end hotels. The rooms are big and they offer a two bed room with the second bed in it's own bedroom. That is super nice. The rooms were clean and housekeeping was more than helpful. I would probably rate this hotel 5... More 

Helpful?
Thank jarbra15
GHouseElPaso, General Manager at GuestHouse Suites El Paso Airport, responded to this review

Thank you for taking the time to share your lodging experience with us! It is always such a treat to hear that a guest and their family really enjoyed the spaciously clean rooms and value we offer. We are pleased that you enjoyed your "Special" suite and all the amenities. We hope to see you again at the GuestHouse El... More 

El Paso, Texas
Level Contributor
3 reviews
3 hotel reviews
Reviewed 21 July 2014

Upon arrival everything was good, until the first night when we was awaken at 0330 or 3:30 am by small children above us having the time of their lives running from one side of the room to the other and sounded like they were using the bed as a trampoline. We thought after speaking with the front desk we wouldn't... More 

Helpful?
Thank K G
GHouseElPaso, General Manager at GuestHouse Suites El Paso Airport, responded to this review

Thank you for sharing your experience regarding your stay with us. Thank you for meeting with me and allowing me the opportunity to rectify the situation regarding your noise issue. I apologize again, that it was not taken care of sooner. As I let you know, the family's children staying above you had a case of jet-lag from just coming... More 

Charlotte, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 July 2014

I prefer Courtyard Marriott but for a one night stay before flying out of El Paso, I thought this would be worth a try and I was pleasantly surprised. There were 5 of us and I found a great price on their website for a large king suite with one king in a separate room. In the main room a... More 

Helpful?
Thank NLJ222
GHouseElPaso, General Manager at GuestHouse Suites El Paso Airport, responded to this review

We appreciate the time you took to share your recent experience with us! It is indeed a pleasure to know that you enjoyed the spaciously clean, comfortable, and well-maintained rooms; hot breakfast and friendly, helpful staff here at the GuestHouse Suites El Paso Airport! The staff and I certainly hope to see you again soon the next time you pass... More 

1 review
Reviewed 16 July 2014

Hard pillows, joke of a pillow top mattress, the cheapest towels you could possibly buy and the breakfast was second rate with weak coffee. Staff was non-existent, but other than all that....good locTion.

Helpful?
Thank Ben P
GHouseElPaso, General Manager at GuestHouse Suites El Paso Airport, responded to this review

We appreciate you taking the time to share your recent stay experience with us. I apologize that you did not enjoy your stay; as typically I do not receive the type of comments you made. I do appreciate you contacting me so we can discuss your experience further. Most of our guests enjoy the value they receive in the clean,... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Free Parking
  • Free Breakfast
  • Airport Transportation
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Business Centre with Internet Access
Official Description (provided by the hotel)
This newly renovated (2011) GuestHouse International Suites Hotel is located adjacent to El Paso airport and the Robert E Lee entrance to Ft. Bliss. The all-suite property features amenities designed for today's travelers and include newly added HD flat panel televisions with expanded news, sports, movie and entertainment channels, free wireless high speed internet, free business center, free hot breakfast buffet, and complimentary van service to/from the airport and 3 miles surrounding. Mondays thru Wednesdays the hotel hosts a Manager's Reception where guests can unwind at the end of the day and network with other guests and associates. Other hotel features include an exercise room, seasonal outdoor pool, ATM and guest laundry. Two meeting rooms are available to accommodate groups of up to 32 persons each, classroom style. ... more   less 

Additional Information about GuestHouse Suites El Paso Airport

Address: 1940 Airway Blvd, El Paso, TX 79925
Region: United States > Texas > El Paso
Price Range: €85 - €98 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — GuestHouse Suites El Paso Airport 2.5*
Number of rooms: 73
Reservation Options:
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Questions & Answers

Questions? Get answers from GuestHouse Suites El Paso Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a higher floor facing the front---but there are busy roads in front and back, so don't forget your ear plugs!”
 of 5 bubbles GeorgeChinois, 25 Jul 2016 | Read review
“Excellent!”
 of 5 bubbles maribbeltx, 12 May 2016 | Read review
“Close to the Airport and malls”
 of 5 bubbles janettdickerson21, 12 May 2016 | Read review
“Do not go here is your best tip!”
  • frayed sheets where stitching was plus looks like dirt
  • sink at wall
  • Sink falling off wall
  • Frayed shower rug, towels the same
  • floor water stop coming off. flops around on floor
 of 5 bubbles ecvogel, 12 Dec 2015 | Read review
“First floor closes to the breakfast room”
 of 5 bubbles tamu2628, 29 Sep 2015 | Read review
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