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Hilton Garden Inn El Paso/University

GardenInn.comUS$152*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$158*
US$152*
US$158*
US$152*
US$158*
US$152*
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Hilton Garden Inn El Paso\/University
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603 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn El Paso/University
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Showing 587: English reviews
Reviewed 2 weeks ago

My group and I were there for business. With the help of the sales staff, we had an excellent stay. It was very easy to make arrangements and I really appreciated all of their hard work in making the process simple. When booking rooms for 5+ people and making payment arrangements, easy is always better! The hotel was VERY clean.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank lindseyt361
LorenzoFlores, General Manager at Hilton Garden Inn El Paso/University, responded to this review

Thanks for the wonderful review of the hotel and our Sales staff. I will make sure to share your comments with our Director of Sales, and the rest of the staff. We appreciate you choosing the Hilton Garden Inn El Paso/University, and look forward to your next meeting.

Bozeman, Montana
Reviewed 2 weeks ago

The HGI at UTEP is the best hotel if you have activities at the University or the medical facilities immediately southeast of campus. There are several restaurants within walking distance spanning all price levels. They have a very good breakfast, which even includes Menudo on the weekend.

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Helpful?
Thank geotrekker2016
LorenzoFlores, General Manager at Hilton Garden Inn El Paso/University, responded to this review

Thank you for taking the time to submit your comments about your recent stay at the Hilton Garden Inn El Paso/University. We are happy to see that you had a pleasant stay and that you enjoyed our breakfast. We appreciate your business and look forward to seeing you again soon.

Columbus, United States
Reviewed 3 weeks ago

Wonderful stay. Staff was extremely friendly and accommodating. I has a special need that had to be met during my stay and Hilton Garden Inn delivered in a big way. Location was beautiful. Atmosphere was professional, warm, and friendly.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 206tessiet
LorenzoFlores, General Manager at Hilton Garden Inn El Paso/University, responded to this review

Thank you for the wonderful comments. I'm glad that we were able to meet your expectations and that we were able to deliver on your special need. We appreciate your business and look forward to your next stay.

Austin, Texas
Reviewed 3 weeks ago

Great property, amazing staff from the front desk to the restaurant staff. Chef Luis Adauto made us feel welcome and went above and beyond to make our stay the best possible. The breakfast was good, great choices, the only thing is the music was a bit too loud for breakfast. My room was clean, very quiet, and the bed was...

Review collected in partnership with Hilton Garden Inn
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Helpful?
1Thank xavierfb
LorenzoFlores, General Manager at Hilton Garden Inn El Paso/University, responded to this review

Glad to see that you had a pleasant stay at the Hilton Garden Inn University. I will make sure to mention your comments to Chef Luis and to the rest of the staff. We appreciate your comments and hope to see you on your next visit to El Paso.

Las Cruces, New Mexico
Reviewed 3 weeks ago

We usually stay at Hilton Gardens Inn and have an overall good experience and this hotel provided the same good quality. It's very convenient to the university, hospitals and the downtown. Staff were helpful and friendly. Restaurant had good quality of food and was open for all meals. A bit unusual so it was greatly appreciated.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Gale K
LorenzoFlores, General Manager at Hilton Garden Inn El Paso/University, responded to this review

Thank you for taking the time to submit your review of the Hilton Garden Inn El Paso/University. I'm happy to see that we met your expectations of the brand and that you found our location convenient to your needs. Thank you for your business, and we hope to see you again real soon.

Singapore
Reviewed 3 weeks ago

We loved our stay. The location was perfect for us - close to food outlets and shopping in the neighborhood, not far from downtown. Comfortable room, and we enjoyed the pool in late afternoons. Nice lobby with fruits and cookies, friendly and helpful staff.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank asiabruin
LorenzoFlores, General Manager at Hilton Garden Inn El Paso/University, responded to this review

Thank you for the great review. We are glad to see that you enjoyed your stay with us and we really do appreciate the positive feedback. keep us in mind on our next visit to El Paso.

Heath, United States
Reviewed 4 weeks ago

Beautiful accommodations, very friendly and knowledgeable staff, great food and bar service, an overall excellent place to stay when I visit El Paso! I will recommend this hotel to both friends and colleagues.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank mandye539
LorenzoFlores, General Manager at Hilton Garden Inn El Paso/University, responded to this review

I will make sure to share your wonderful comments with all the management and staff here at the Hilton garden Inn El Paso/University. We really appreciate the things you had to say about the staff and amenities at our property. We look forward to your friends and colleagues staying with us, and thank you for the recommendation.

Fort Worth, Texas
Reviewed 4 weeks ago

Traveliers......this Hilton Garden Inn is close to UTEP. The hotel is in good condition and the bed is comfy with GREAT pillows. You have to put a Parking Pass in your car. The Wi Fi was OK not great. However there was NO HOT Water n the morning!

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Helpful?
Thank Reford B
LorenzoFlores, General Manager at Hilton Garden Inn El Paso/University, responded to this review

Thank you for choosing the Hilton Garden Inn El Paso/University for your hotel needs. I am really sorry about the issues that you experienced at our property. The boilers went down the previous night and we did not find out till that morning. This caused the lack of hot water throughout the property. I am happy to say that they...

St. Paul, United States
Reviewed 4 weeks ago

THE MOST FRIENDLY STAFF OF ALL TIME! Oh my gosh I was almost overwhelmed by how friendly everyone was. The manager personally greeted me enthusiastically and asked if there was anything she could do to help my experience. Every time I passed a maid in the hallway she wished me a good morning/evening and asked how my stay was going....

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank kealanib2017
LorenzoFlores, General Manager at Hilton Garden Inn El Paso/University, responded to this review

I am very happy to see that we were able to deliver a great experience to you on your last visit to the Hilton Garden Inn El Paso/University. I'm also glad to see that you enjoyed all of the services and amenities that we have to offer. I will make sure to share your comments with the staff and management....

Lubbock, United States
Reviewed 4 weeks ago

Stayed with Hilton Garden Inn in April 2017 and felt welcomed and was treated very well during my stay. I recommend this hotel and I'll be returning in May 2017 and will stay at the hotel again. Thanks

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank danielhQ8061RM
LorenzoFlores, General Manager at Hilton Garden Inn El Paso/University, responded to this review

Thanks for taking the time to comment on your recent stay. I am glad to see that we were able to make you feel welcomed and that my staff took good care of you. I appreciate your business and hope to see you again soon.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Located on the campus of the University of Texas at El Paso and across the street from two major medical centers. The hotel is within a 5 block radius of over 50 restaurants, bars and stores. Just one and half miles from the El Paso Convention Center/Downtown. ... more   less 

Additional Information about Hilton Garden Inn El Paso/University

Address: 111 West University Avenue, El Paso, TX 79902
Region: United States > Texas > El Paso
Price Range: €79 - €207 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn El Paso/University 3*
Number of rooms: 200
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Hotels.com, Travelocity, Orbitz, Expedia, Hotwire, Priceline, Cheap Tickets, getaroom.com, HotelsClick, HotelQuickly and Hotel.de so you can book your Hilton Garden Inn El Paso/University reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn El Paso Hotel El Paso
Hilton El Paso
El Paso Hilton Garden Inn
Hotel Style:
#4 Family Hotel in El Paso
#4 Business Hotel in El Paso
#5 Romantic Hotel in El Paso
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn El Paso/University staff and other travellers.
4 questions
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Questions? Get answers from Hilton Garden Inn El Paso/University staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you like your room really cold and it is really hot outside, don't pick a room on the top floor. Rooms on the north side are quieter.”
geotrekker2016, 2 May 2017 | Read review
“Avoid the lift area and take a high floor to lessen the A/con noise”
WinstonPortsmouth, 6 Dec 2016 | Read review
“stay away from elevators”
ChooChoo34, 17 Nov 2016 | Read review
“Avoid 10 - 19 rooms which are near the elevator and loud ice machine.”
sascanlan, 24 Aug 2016 | Read review
“Bring photo ID with an address - passport wasn't enough in El Paso.”
Dee6280, 21 Aug 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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