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The Gardner Hotel

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The Gardner Hotel
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42 Reviews from our TripAdvisor Community

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Showing 40: English reviews
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Reviewed 3 days ago NEWvia mobile

The Gardener Hotel is newly renovated but has elegantly maintained its early 20th century feel. My stay was an experience in itself. The hotel is joined with several other small local restaurants and craft breweries. There is a speakeasy in the basement with a 1920's style dressed bartender and original exposed brick! The staff went above and beyond to meet...

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Thank Tucker C
Reviewed 4 days ago NEW

Great position in downtown El Paso, a few minutes walking from everything and literally 1-minute driving to reach I-10 ramp. Staff is outstanding, each and every one of them is very efficient and ready to help in every way possible.

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Thank Cgm85
Listing M, Public Relations Manager at The Gardner Hotel, responded to this review

Thank you for your review, we appreciate you taking the time. We're glad you enjoyed your stay and thank you so much for rating our staff as outstanding! We're really proud of being a family business and our friendly staff so thank you for noting that. Kind Regards Gardner Team

Worcester, Massachusetts
Reviewed 4 weeks ago

I was here very briefly but definitely liked the place. It was well maintained, but has retained a lot of its historic aspects for a unique feel. My room had a functional transom window and a 1920s-era push button light switch, and the lobby has an old hex tile floor, a marble staircase and a phone booth. I stayed in...

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1Thank 7MileRiver
Listing M, Public Relations Manager at The Gardner Hotel, responded to this review

Hi there, Thank you for taking the time to write a review for us, we're pleased to hear you enjoyed your stay. Our hotel is famous for its history and the 1920's original features so that's great that you enjoyed that experience. Thanks for your feedback on the lockers in the hostel rooms - we'll look into getting some for...

Albuquerque, New Mexico
Reviewed 15 January 2017

The Gardner was everything I expected it to be: a little rough around the edges, but a fantastic historic hotel that seems to be working hard to become an elegant and enjoyable place to stay in El Paso. It's true that we could hear music too late and too loud through the walls, but the room was clean and well-furnished,...

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1Thank florycanta
Listing M, Public Relations Manager at The Gardner Hotel, responded to this review

Dear Florycanta, Thank you for your review! We pride ourselves on our historic hotel and we're happy that you enjoyed your stay with us. Apologies for the music but unfortunately being downtown we have some lively neighbors. Next time you come visit ask us for the guest discounts at their bars! Look forward to seeing you again at the Garder...

Reviewed 22 December 2016 via mobile

Carrie and Stephanie at the front desk were very friendly and accommodating! The rooms are very clean and smell great! I like the old fashioned feel of the place, takes you back in time. The shower was perfect, with hot water quick to come out. I recommend this place! Derek

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2Thank Derek K
Listing M, Public Relations Manager at The Gardner Hotel, responded to this review

Dear Derek, Thank you for your kind review - and for the positive feedback on our staff. We pride ourselves on our historic hotel and being a family run business and we're happy that you enjoyed your stay with us. Look forward to seeing you again! Kind regards, Gardner Hotel Team

Austin, Texas
Reviewed 11 December 2016

I travel quite a bit and there is nothing better than staying at a place that helps you forget that you're away from home. The same old bland hotel/motel experience is no where to be found here. The staff and the decor really makes you feel like you're staying with a friend. I highly recommend this place to anyone who...

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1Thank bob2line
Listing M, Public Relations Manager at The Gardner Hotel, responded to this review

Dear Bob, Thank you for taking the time to write a review, we're pleased to hear you enjoyed your stay with us. We're a family run business so love to make people feel welcome and at home when they're on the road, happy to be of service! Look forward to seeing you again at our historic hotel Kind regards, Gardner...

Reviewed 17 October 2016

It was like stepping into a time machine. There was a beautiful marble stair case, stain glass windows, unique antiques on display and renovated rooms that still managed to capture the essence of the time period the hotel was built, but with all of the modern conveniences. It was so cool to stay in the same place the famous gangster...

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1Thank Michelle P
Listing M, Public Relations Manager at The Gardner Hotel, responded to this review

Hi Michelle, Thank you so much for your review, we're so glad that you enjoyed your stay at the hotel and our unique history! You're welcome to come back and stay anytime. Many Thanks, The Gardner Team

Reviewed 6 October 2016 via mobile

I stayed here for a three day weekend with friends and had a great time. Prices were more than reasonable, location was unbeatable and staff was warm and welcoming. Strongly recommend this hotel to anyone coming to El Paso.

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Thank Marcelo R
Listing M, Manager at The Gardner Hotel, responded to this review

Marcelo, Thank you for your review! We pride ourselves on our great prices, customer service and downtown location. You and your friends are welcome back next time you are in the area! Kind regards, Gardner Hotel Team

New Orleans, Louisiana
Reviewed 25 June 2016

My overall experience was excellent, especially for the price. The room was clean and comfortable. The best part was the staff. They were extremely accommodating, sweet, and helpful. They reserved a parking spot for me and even gave me a sled for my next adventure at the White Sands National Monument. They went above and beyond.

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2Thank suddo730
Listing M, Public Relations Manager at The Gardner Hotel, responded to this review

Thanks for your review suddo730, it's great to hear you had a good time staying with us. We take pride in running a family business and we're happy that you felt that the staff were there for you. Hope your adventure at the White Sands National Monument was good! Thanks again, and you're welcome back anytime. The team at The...

Oklahoma City, Oklahoma
Reviewed 14 June 2016

We saw this hotel on Hotel Impossible and were intrigued by it. After speaking with Stephanie, the manager, on the phone, we locked in. Didn't regret a minute of it. The staff is very good and Stephanie made a point of welcoming us and showing us around. The hotel is part hostel as well and we got a tour of...

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1Thank lannyr
Listing M, Public Relations Manager at The Gardner Hotel, responded to this review

Thank you so much for your review, we're glad you had a good time at The Hotel and got the special tour from Stephanie! We pride ourselves on our history and love it when guests feel the atmosphere and experience of the hotel's history. Glad you had a great time visiting, and thank you for taking the time to review...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
Official Description (provided by the hotel)
** Under New Management ** The historic Gardner Hotel is under new management but has maintained its history and is still a family business. The Gardner Hotel is the oldest continually operating hotel and hostel in the city of El Paso, located near Downtown and all the pubs, cafes and clubs that encircle the University of Texas at El Paso (UTEP). The rooms still have their original antique furniture, with the exception of a few necessary upgrades, to give you a small taste of the history we have to offer. Check out the famous people that have stayed in our hotel and the the El Paso history. ... more   less 

Additional Information about The Gardner Hotel

Address: 311 E Franklin Ave, El Paso, TX 79901
Region: United States > Texas > El Paso
Price Range: €34 - €78 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — The Gardner Hotel 2.5*
Number of rooms: 50
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Questions & Answers

Here's what travellers have asked, with answers from The Gardner Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I am not sure which rooms are quieter, but you may want to ask.”
 of 5 bubbles florycanta, 15 Jan 2017 | Read review
“The who girl cleaned my room, Carie, knows a lot about the hotel and the rooms; ask her any questions. She's a real good egg.”
 of 5 bubbles bob2line, 11 Dec 2016 | Read review
“We stayed in the newly renovated rooms and not the hostel and loved it!”
 of 5 bubbles michellepA2015JH, 17 Oct 2016 | Read review
“I stayed in the hostel section and actually got the whole four room hostel to myself. I lucked out.”
 of 5 bubbles davemL3053DQ, 18 Feb 2016 | Read review
“Ask for a room with a street view, away from the bar downstairs, quieter.”
 of 5 bubbles matthC5995TK, 30 Dec 2015 | Read review
5 of 5