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Comfort Inn & Suites I-10 Airport

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Traveller (52)
Room & Suite (31)
Dining (7)
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Overview
  • Excellent78%
  • Very good16%
  • Average3%
  • Poor2%
  • Terrible1%
Travellers talk about
“third floor”(20 reviews)
“front desk”(67 reviews)
“breakfast room”(14 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Free Airport Transportation
Suites
Fitness centre
2 Star Hotel
All hotel details
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Rooms
10 Jun11 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (444)
There are newer reviews for Comfort Inn & Suites I-10 Airport
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Traveller rating
310
68
17
7
2
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LanguageEnglish
310
68
17
7
2
Show reviews that mention
All reviewsthird floorfront deskbreakfast roomrecommend this hotelawesome hoteltravel to el pasohappy hourawesome stayenjoyed my stayexcellent customer servicebiscuits and gravyconvenient locationthe hotel is cleanstaying at this hoteltop flooreasy accesswaffles
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31 - 35 of 404 reviews
A TripAdvisor Member
1
Reviewed 19 June 2017 via mobile

Really enjoyed our recent stay on June 14, 2017. The hotel was clean and good Customer service from staff, especially Samantha at the front desk. She was very professional and helpful with our questions. Breakfast is good and rooms are nice. Will definitely returnMore

Thank A TripAdvisor Member
Management response:Responded 22 June 2017

Thank you for such insightful feedback! I am so glad to hear my staff has provided you with the upmost customer service in town. Samantha is one of our new members and she is an excellent asset to our team. Housekeeping is an essential part...More

Reviewed 14 June 2017

We stayed here on the way to California. We enjoyed it so much we cancelled another reservation to stay here on the eastbound trip. Positives Right on I-10. Near a variety of restaurants (although avoid Famous Dave's) Easy check-in and courteous staff. Pet friendly. Comfortable...More

Thank texasjtr
Management response:Responded 22 June 2017

Dear Texasjtr, I would like to thank you for taking the time out of your schedule to write such an amazing review for the Comfort Inn & Suites I-10 Airport, your feedback means so much to us. We take pride in our hotel being a...More

Reviewed 28 May 2017 via mobile

Came in from outta town and had to stay in a hotel for the weekend. Thankfully i was able to find this great hotel and received the best customer service especially the honesty and help i received from this gentelman named Ricardo he greeted me...More

Thank Sergio F
Management response:Responded 2 June 2017

Dear Sergio, We are extremely pleased that you had a great stay with us at our hotel Comfort Inn & Suites I-10 Airport. Thank you so much for your positive review and strong endorsement. We strive to provide an excellent service and I am happy...More

Reviewed 28 May 2017 via mobile

Loved the hotel customer service was the best very honest employees the house man Ricardo found my wallet and gladly reached me in time before leaving to return it to me. I appreciate it very much thank you and thanks to everyone for the best...More

Thank henry3446
Management response:Responded 2 June 2017

We very much appreciate and value your feedback and will share it with our team. Your review will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests....More

Reviewed 28 May 2017 via mobile

The customer service was great Ricardo the house man always greeted us with a smile and always asked if we needed of his services. Have to say he loves his job and what he does I'm glad we came here as it's been the best...More

Thank Claudia C
Management response:Responded 2 June 2017

Dear Claudia, We would like to thank you for taking the time to complete a review on Tripadvisor for the Comfort Inn & Suites I-10 Airport. Comments like yours is what we strive for. Feedback from our guests is very important to us and your...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Shuttle Bus Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$82 - US$272 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in El Paso
#8 Romantic Hotel in El Paso
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$82 - US$272 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in El Paso
#8 Romantic Hotel in El Paso
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (52)
Room & Suite (31)
Dining (7)
Questions & Answers
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Sara D
18 April 2017|
AnswerShow all 2 answers
Response from Rhonda T | Reviewed this property |
I don't remember being concerned about safety at this hotel. We noticed there were many guests who were workers of some kind and they had their loaded trucks parked throughout the parking lot.
2
Votes
Shayla32363184
30 January 2017|
Answer
Response from DeeCee86 | Reviewed this property |
Their website says they have an exercise room but I cannot tell you exactly what is in it as I have never used it, when I visit El Paso, it's mostly to eat :)
0
Votes
Shayla32363184
30 January 2017|
AnswerShow all 4 answers
Response from Candy M | Reviewed this property |
Did not use it
1
Vote
Room Tips
"We remembered road construction near the hotel in July '17 and had to drive around to find the place..."
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"Quiet, clean and spacious rooms"
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"Rooms on the third floor have a grate view of El Paso TX."
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"Only three floors high and the third floor is all suites. I like a higher floor but the second floor was good..."
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