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Comfort Inn & Suites I-10 Airport

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367 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Inn & Suites I-10 Airport
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Showing 335: English reviews
Reviewed 9 September 2016 via mobile

I was amazed at how well kept the breakfast area was and the cleanliness of the hotel. This is the second time I've stayed in this hotel and a everything has been excellent like the first time stayed here. Everyone was really friendly but I'd like to recognize Norma. Upon checking in Norma was very friendly and informative about activities...

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Helpful?
Thank JOHN R
Management response:

Dear John, We are extremely pleased that you had a great stay with us at our hotel Comfort Inn & Suites I-10 Airport.Thank you so much for your positive review and strong endorsement. We strive to provide an excellent service and I am happy to see we accomplished this with you. We hope to have the privilege of seeing you...

Reviewed 2 September 2016 via mobile

I was here for a week and had no issues at all. The breakfast and happy hour are great and Velma is very friendly and will make you feel right at home. Norma at the front desk is also very helpfull and professional and will answer any questions you have and will assist you in anything she can. I highly...

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Helpful?
Thank David O
Management response:

Dear David O, We are always so pleased to know that our guests enjoyed our hotel. Thank you for your preference and for taking the time to give us your feedback. Thank you also for your words of praise to our staff, we are lighthearted to know that we have exceeded your expectations. We hope your next visit will be...

Reviewed 1 September 2016 via mobile

I was astonished at how well kept the breakfast area was and the cleanliness of the hotel. Everyone was really friendly but I'd like to recognize Velma and Norma. Upon checking in Norma was very friendly and informative about activities going on in the area. Velma was excellent at breakfast time she catered to my needs and during happy hour...

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Helpful?
Thank Andrew S
Management response:

Dear Andrew S, It is so gratifying to know what our guests experience at our hotel. Thank you very much for your positive feedback and your kind words about our breakfast and happy hour. We are so pleased to know that you enjoyed your stay with us and our staff exceeded your expectations. Please come back and see us again...

MOBILE
Reviewed 30 August 2016

I stayed at this property on Friday August 26, 2016 room 203. Very close to I-10 and many restaurants are close. Mandy checked me in...very professional. My room was mostly up to date...no major issues, parking was ok. I would happily stay here again.

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Helpful?
Thank WorldwideTee
Management response:

Dear WorldwideTee, Thank you for your review! We truly value our guests feedback and we are so happy to know you enjoyed your stay with us at Comfort Inn & Suites I-10 Airport. I will let Mandie know she is doing an awesome job. Thank you once again and we hope to see you again soon! Sincerely, Norma Galaviz General...

Reviewed 29 August 2016 via mobile

My second time around staying here and definitely will be the place to stay again. Always nice friendly staff and it's a very nice updated hotel. I love that it has a gym and the breakfast is awesome!

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Helpful?
Thank Georgina F
Management response:

Dear Georgina, Thank you for your feedback. I am glad that our level of customer service exceeded your expectations. I will make sure to pass on your comments to the executive team. We always welcome concerns that give us the opportunity to improve. We are glad we were able to accommodate you, and look forward to seeing you soon. Kind...

Fair Lawn, New Jersey
Reviewed 23 August 2016

We stayed here for one night and thought the hotel was very nice, clean and the staff was very friendly. We loved the breakfast room on the third floor and the breakfast attendant was so nice. One of their waffle makers is in the shape of Texas which was cool. I complemented the attendant on the little omelettes filled with...

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Helpful?
Thank leftygirl
Management response:

Dear Leftygirl, We very much appreciate and value your feedback and will share it with our team. Your review will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for...

Reviewed 19 August 2016 via mobile

Rooms were very clean as well as lobby and breakfast room. I was greeted every morning in the breakfast room by a wonderful lady named Velma that had a great attitude and very positive so early in the morning. It was a great way to start the day and she maintained the area clean and stocked. Would definitely stay here...

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Helpful?
Thank jeanettexpo
Management response:

Dear Jeanettepo, Thank you so much for taking the time to write such a great review for our hotel. I am so glad to hear Velma is such a great addition to our team, I will definitely be letting her know of your awesome review. I am also glad you had a great experience with us here at the Comfort...

El Paso, Texas
Reviewed 19 August 2016

Ms. Velma was great during our stay. Every morning we went in, the kitchen was very clean and food was always great. She made us feel very welcomed. I recommend anyone who stays in this hotel to go visit the kitchen while Ms. Velma is there.

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Thank mariay387
Austin, TX
Reviewed 17 August 2016

El Paso hotels are not my favorites by any means but this one is actually pretty good. The service was very friendly, road noise from I-10 was minimal, the breakfast was just fine (the dining area was way above average), and the bed and bedding better than most in this price range. Best of all, they take pets for only...

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Thank iataan
Management response:

Dear Iataan, Thank you for your feedback. I am glad that our level of customer service exceeded your expectations. I will make sure to pass on your comments to the executive team. Our pet friendly is perfect for guests that love to travel with there furry copanianes. We always welcome concerns that give us the opportunity to improve. We are...

Venice, Italy
Reviewed 9 August 2016 via mobile

The smell... The lobby, hallways and elevator simply stunk! We are in El Paso for a week and could only take two days of the smell. Also, breakfast leaves room for improvement and their pool is in the hotel next door. Needless to say that 3/5 is fair. The staff was great; very welcoming and accommodating.

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Thank 1_traveling_foodie
Management response:

Thank you for taking the time to write a review for the Comfort Inn & Suites I-10 Airport, your feedback is extremely important to us. I am glad you had a good stay here with us, I would like to apologize for the horrible smell in the hotel had. Our maintenance team had been working on the pipes that caused...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available

Additional Information about Comfort Inn & Suites I-10 Airport

Address: 6645 Gateway West, El Paso, TX 79925
Region: United States > Texas > El Paso
Price Range: €87 - €165 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites I-10 Airport 2.5*
Number of rooms: 101
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Hotel Style:
#2 Business Hotel in El Paso
#8 Romantic Hotel in El Paso
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn & Suites I-10 Airport staff and other travellers.
3 questions
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Beaufort, South Carolina
1 month ago
Redwood City, California

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Questions? Get answers from Comfort Inn & Suites I-10 Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Only three floors high and the third floor is all suites. I like a higher floor but the second floor was good enough for me!”
 of 5 bubbles DeeCee86, 17 Jan 2017 | Read review
“stayon the 3rd floor.”
 of 5 bubbles sawdkz, 10 Jan 2017 | Read review
“Can't go wrong with any of the rooms, simply enjoy the stay!”
 of 5 bubbles ericka669, 27 Dec 2016 | Read review
“Away from freeway noise”
 of 5 bubbles Resque, 13 Dec 2016 | Read review
“ATT users should try for an upper floor to get better signal.”
 of 5 bubbles DayTripDude, 4 Oct 2016 | Read review
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