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Red Roof Inn El Paso West

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Traveller (23)
Room & Suite (22)
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Overview
  • Excellent39%
  • Very good19%
  • Average13%
  • Poor10%
  • Terrible19%
Travellers talk about
“ivan juarez”(16 reviews)
“musty odor”(2 reviews)
“weekly rate”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
Multilingual Staff
2 Star Hotel
All hotel details
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Rooms
8 Jul9 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (162)
There are newer reviews for Red Roof Inn El Paso West
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Traveller rating
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15
27
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LanguageEnglish
57
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27
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All reviewsivan juarezmusty odorweekly rateel paso westflat screen tvroom was cleanoutstanding customer servicemexican fooddesk clerknight's sleepwould stay here againwalmartfreewaycorridorconvenienceinternetpet
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11 - 15 of 147 reviews
Reviewed 15 May 2017 via mobile

After three weeks on the road camping and a long drive across West Texas, we were ready for comfort, and we found it here. Comfy bed, good tv, strong internet connection, and good location. There is a variety of eateries within walking distance. We headed...More

Thank Chris L
Response from Ernie P, Manager at Red Roof Inn El Paso WestResponded 1 June 2017

Thank you Chris L. for submitting a review concerning your recent visit to our property. Many of our guests agree with your assessment of the convenience our location offers with the various surrounding restaurant, shopping and entertainment businesses. I will share your kind comments with...More

Reviewed 9 May 2017 via mobile

Stayed at this location for a few months. It was a good deal for the weekly rate. Pool is not working and water drained out. Manager seems to have no inclination to fix it. Customer service at front desk ranges from lackluster to excellent. 2...More

Thank Tony C
Response from Ernie P, Manager at Red Roof Inn El Paso WestResponded 11 May 2017

Thank you Tony C. for submitting a review and also for your feedback regarding your stay at the property. As we approach pool season at the Inn, a contractor has been appointed this month to rehab the interior pool walls/surface and decking areas that includes...More

Reviewed 17 April 2017

You get what you pay for, it's a room. Simple, outdated, and my room didn't even come with a fridge. It's 2017, where's the fridge? I was there for a week and had to eat out everyday... quite, and helpful staff but the amenities need...More

Thank allisonburke
Response from Ernie P, Manager at Red Roof Inn El Paso WestResponded 19 April 2017

Thank you for submitting a review concerning your recent stay, we appreciate the feedback from our customers. May I suggest on your next visit to select either our Superior King or Deluxe Double room type, these units do include the refrigerator and microwave oven that...More

Reviewed 13 April 2017 via mobile

Really liked this property. It has outside entrance into rooms so you can park close to your door. Property was very clean and everyone was very pleasant. Close to several good restaurants. Would recommend this property to everyone. Husband stayed at this property several years...More

Thank bearspunkin
Response from Ernie P, Manager at Red Roof Inn El Paso WestResponded 19 April 2017

We were happy you returned to the property after a previous visit and appreciate your kindness of submitting a review response. Many of our return customers request the first floor guest rooms that are convenient and offer many parking spaces for all vehicles. The surrounding...More

Reviewed 11 April 2017

"You get what you pay for," is an old adage that has the ring of truth. Yes, the rooms are dated, despite billboards saying they are "new." There was a slight musty smell, most likely from the carpet which has seen better days. Then there's...More

Thank Doctor_Possum
Response from Ernie P, Manager at Red Roof Inn El Paso WestResponded 13 April 2017

Thank you Doctor_Possum for taking the time and submitting a review concerning your recent visit to our location. We appreciate the openhanded feedback and comments you provided - including the Inn's staff, every team player enjoys their interactions with our customers. We would like to...More

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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Multilingual Staff
Meeting Rooms
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Outdoor pool
Details
Price range
US$45 - US$63 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$45 - US$63 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (23)
Room & Suite (22)
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Room Tips
"all rooms have nice mattress and plasma tvs"
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"Don't stay here"
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"choose the third floor -- housekeeping is better on that floor."
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"The third floor seems to be a good option if you prefer a quieter atmosphere."
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