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Red Roof Inn El Paso East

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Red Roof Inn El Paso East
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212 Reviews from our TripAdvisor Community

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Showing 206: English reviews
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Hidalgo del Parral, Mexico
Reviewed 3 days ago NEW

So even the doors were dirty, the reception looked very...... lonely, if that is the description. So for some weird reason we connect a cellphone and something clicked, suddenly we didn't have lights in the bathroom, we didn't noticed the cellphone problem, we called reception, ask them if we could have some help, they told us they were on their...

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Helpful?
Thank mauszx
David P, General Manager at Red Roof Inn El Paso East, responded to this review

Thank you for taking the time to post your review and tell us about your experience at the Red Roof Inn El Paso. I am sorry that your experience did not meet your expectations; please accept my sincerest apologies. At Red Roof, we strive to provide every customer with superior service; therefore your feedback is very important to us. I...

Reviewed 5 days ago NEW

So excited to have found my favorite hotel! I travel to El Paso a ton and this hotel is at a great location, has amazing customer service and very comfortable rooms! Andy made our stay here even better by delivering quick, easy, and light service!

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Thank Flavia S
David P, General Manager at Red Roof Inn El Paso East, responded to this review

At last, Flavia S, We are excited too. Thank you for letting us know we are your favorite Hotel in El Paso. Many guests love our great location ,feel the same way about our customer service and, love our comfortable rooms. We truly appreciate your time in sharing your review with us and are looking forward to seeing you again...

A TripAdvisor Member
1 review
Reviewed 5 days ago NEWvia mobile

Staying at many different hotels, This hotel in particular was very comfortable and clean, The customer service definately exceeds expectation. Andy was very attentive and helped me with all my needs going above and beyond his normal duties. I will definitely be recommending this hotel to my friends and family,

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Thank A TripAdvisor Member
David P, General Manager at Red Roof Inn El Paso East, responded to this review

Thank you "A TripAdvisor Me..., we appreciate your comments about the very comfortable and clean Hotel. Andy was glad to know he exceeded your expectations and helpful. We value your recommendation and thank you for your time in posting your review.

Reviewed 1 week ago via mobile

Staying here I've always been given the best service available. Rooms are comfortable and location is convenient. Andybis always willing to take bcare of my needs 100 %. Thank u and will be coming back

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Helpful?
Thank sparkz0
David P, General Manager at Red Roof Inn El Paso East, responded to this review

Spark2o, Thank you so much for your time in sharing your review about your stay with us in El Paso. We appreciate your comments about our comfortable rooms and the convenient location. I will convey your kind comments to Andy, as I know he appreciates the recognition of his efforts. We look forward to your return.

Reviewed 1 week ago via mobile

Andy was very helpful. I came from a 14 hour drive south and wanted to rest for a few hours I arrived around 9 am and Andy was able to get me a room with no hassle! I was very pleased and throughly enjoyed my stay. Everything was up to par definitely recommend!

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Helpful?
Thank AlwaysLooking46
David P, General Manager at Red Roof Inn El Paso East, responded to this review

Always Looking 46, Glad to know you found us. Thank you for your review. Sometimes early check-in can be challenging for us on busy days and Andy was glad to know he was able to accommodate your needs. 14 hours is a long drive and nothing can bet a good rest to continue your trip. Thank you for choosing Red...

Reviewed 2 weeks ago via mobile

Many hotels in El paso are very concerned about money and nothing else, but the red roof inn genuinely cares about there guest. Nice rooms and very affordable. Staff is awesome, I'm in particular Andy was great at his job and is te reason i will bw coming back

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Helpful?
Thank chrisep2017
David P, General Manager at Red Roof Inn El Paso East, responded to this review

Thank you for your kind comments about our awesome staff and our nice rooms. Many guest have commented on our affordability. We all appreciate your recognition of our Hotel. Andy particular was pleased to know he was able to impress you. Thanks again for your review and we all look forward to serving you again.

Reviewed 2 weeks ago

This was my first time here and I have to say I'm very impressed. Clean rooms, great staff and comfortable beds. Andy of all shined most of all. Was very attentive and had the best attitude I've seen. Will definitely be coming back

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Helpful?
Thank Jay T
David P, General Manager at Red Roof Inn El Paso East, responded to this review

Thank you "Best hotel around" for your time in posting and sharing your 1st time experience with us. We appreciate your comments about our clean rooms, comfortable beds, and great staff. Andy was pleased to he impressed you the most. We all look forward to serving you again soon.

Reviewed 2 weeks ago

I have been coming to the Red Roof East El Paso for several years now and remain very impressed with the high level of service that I receive every time I visit. They have a desk clerk named Andy that is exceedingly attentive and cordial. He makes it a pleasure to check in and otherwise do business with Red Roof.

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Helpful?
Thank Mac M
David P, General Manager at Red Roof Inn El Paso East, responded to this review

Thank you so much Mac M, for a wonderful review about the level of service you have received here in El Paso for several years. Loyal customers mean everything to us and we appreciate your sharing your comments with us. Andy was pleased to be recognized and we all look forward to continue to serve you.

Santa Clarita, California
Reviewed 4 February 2017

Red Roof Inn El Paso East is very near a very noisy Interstate 10. Room has outstanding sound proofing. We hardly experienced any outside noise. We had the same experience with Red Roof Inn in Waco, Tx and Interstate 35. We also stayed 4 nights at Red Roof Inn in San Antonio, Tx for a convention. Also a very quiet...

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1Thank Bob M
David P, General Manager at Red Roof Inn El Paso East, responded to this review

Thank you, "Extremely Quiet Inn" for your wonderful comments about our outstanding sound proofing. Many of our guest enjoy the environment our location provides. Red Roof Inn pride's itself on providing all of our guest with a significant experience. We are pleased that you have found the beds very comfortable at our Inn and all the other Red Roof Inns...

San Fernando
Reviewed 6 January 2017

Been staying here for about a week and so far everything has been fantastic. The rooms are clean and affordable and the ambience is super nice. The service here is exceptional in particular Andy the night guy. He is always willing to help no question asked , with a smile on his face. Thank u for everything and will definitely...

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1Thank Kayla E
David P, General Manager at Red Roof Inn El Paso East, responded to this review

Thank you for your time in posting your review about your stay with us here in El Paso. We appreciate your kind comments about the cleanness and affordability of our rooms. Andy was pleased to know he was able to make your stay more enjoyable. Hope to continue to serve you in the future.

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
Official Description (provided by the hotel)
The 100% smoke-free Red Roof El Paso East has newly renovated rooms and is located in East El Paso adjacent to I-10. Our guests will have easy access to many shopping malls, the Tinsel Town movie complex, and a large variety of restaurants, all within a half mile. Other nearby attractions includes Star Western Wear, University of Phoenix, Lowe's, Home Depot, Bank of America, Chase, and Wells Fargo. El Paso International Airport is a short drive and you can reach Fort Bliss and the Socorro Sports Complex just off of Loop 375. The Zaragoza International Bridge, for entry into Juarez, Mexico and the Avenue of Americas International Business Park is just minutes away. Three large medical centers are conveniently located to our Inn-- Del Sol, Physicians, and Sierra Providence. When you check into Red Roof Inn El Paso East, check out the fantastic new amenities in our NextGen (R) design rooms! The rooms at this 100 percent Smoke Free inn feature new, comfy Rest Suite beds by Serta, plush high-end bedding, new modern design flooring, comfortable new seating a large, flat-screen TV and free WiFi. Experience our complimentary coffeehouse-style coffee and tea in the lobby. This hotel also offers a conference room, microwave & refrigerator (for a nominal fee), an elevator, interior and exterior corridors and "On Command Video" with a selection of free TV channels, pay-to-view premium channels, movies, music and games. One well-behaved family pet per room is welcome. ... more   less 

Additional Information about Red Roof Inn El Paso East

Address: 11400 Chito Samaniego Dr, El Paso, TX 79936-7421
Region: United States > Texas > El Paso
Price Range: €46 - €62 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn El Paso East 2*
Number of rooms: 122
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Also Known As:
Red Roof Inn - El Paso East Hotel El Paso
El Paso Red Roof Inn
Hotel Style:
#2 Best Value Hotel in El Paso
#10 Business Hotel in El Paso
#12 Family Hotel in El Paso
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn El Paso East staff and other travellers.
3 questions
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8 months ago
over a year ago
Chicago, Illinois

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Just don't expect something clean.”
 of 5 bubbles mauszx, 21 Mar 2017 | Read review
“Get a room on the west side if you will be sleeping during daylight hours...”
 of 5 bubbles 967macm, 8 Mar 2017 | Read review
“If you want a quiet room, we highly recommend Red Roof Inns.”
 of 5 bubbles bobmZ3657GQ, 4 Feb 2017 | Read review
“Standard King was excellent!”
 of 5 bubbles deogratiasopade, 14 Nov 2016 | Read review
“Ask for Top Floor :) It has the best view”
 of 5 bubbles KariTowers, 4 Jun 2016 | Read review
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