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Hyatt Place El Paso Airport

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#12 of 81 Hotels in El Paso
Certificate of Excellence
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Hyatt Place El Paso Airport
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402 Reviews from our TripAdvisor Community

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There are newer reviews for Hyatt Place El Paso Airport
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Showing 375: English reviews
Elephant Butte, New Mexico
Reviewed 3 weeks ago

The tv didnt work in my room and the hotel staff basically said there was nothing they can do about it. Having stayed at many hyatts and this was the worst experiance at one. The room was to be expected minus the tv not working. The bathroom was very cramped not what im used to from hyatt.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank 298theodorek
David M, Assistant General Manager at Hyatt Place El Paso Airport, responded to this review

Dear 298theodorek, I apologize that your experience at the Hyatt Place El Paso was unpleasant. Please know that your comments and issues regarding the TV have been addressed. It is my hope that you will give us another opportunity to serve you whenever you're in town. Please feel free to contact me personally at (915) 771-0022 ext 5102. Thank you.

florida, United States
Reviewed 3 weeks ago

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank rastinra
David M, Assistant General Manager at Hyatt Place El Paso Airport, responded to this review

Reviewed 3 weeks ago

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Victor P
David M, Assistant General Manager at Hyatt Place El Paso Airport, responded to this review

Texas
Reviewed 3 weeks ago

The entire hotel has a run down feel to it. The lobby and restaurant area both need to be upgraded. The guest room has old feel to it. The AC/heating unit rattled all the time. The wet bar sink leaked. There is a leak in the shower/toilet area, not sure where the leak came from. The elevators are scary to...

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Helpful?
Thank j r
David M, Assistant General Manager at Hyatt Place El Paso Airport, responded to this review

Thank you for writing a review of our property. We appreciate the feedback and know that the issues you experienced in the room during your stay will be addressed. I apologize for the inconveniences experienced during your stay and hope that you will give us another opportunity to serve you. Thank you.

El Paso, Texas
Reviewed 4 weeks ago

Was a good stay for the price location is good and bad because it's away from a lot of noise but it's also far from most basic things like places to eat. Rooms look amazing the small things that are there few to time not lack of cleaning

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Dante R
David M, Assistant General Manager at Hyatt Place El Paso Airport, responded to this review

Dante R, Thank you for taking the time to write a review about our property. I am glad to read that you had a good stay and that you enjoyed the room. We hope to have you here with us again. Also, we hope that our complimentary shuttle service may be of help to you whenever you're with us again....

San Antonio, Texas
Reviewed 4 weeks ago

Best check-in process anywhere/ friendly & efficient staff / clean, cozy lobby & rooms / We stay here 1-2 times a year. / Easy, convenient, safe environment/ Great & popular restaurants nearby(minutes away)

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Stacy B
David M, Assistant General Manager at Hyatt Place El Paso Airport, responded to this review

Thank you for your review about our hotel. I am glad to hear that you experienced the best check in process and a friendly staff. Please know that your review will be shared a celebrated with the team. We hope to see you again!

Corona, California
Reviewed 12 December 2016

Everything about the room was perfect. The breakfast Buffett was terrible. Fake eggs, milk low fat and tasteless. Very little variety. Same food every day. Fruits were canned and very little fresh fruits

Review collected in partnership with Hyatt Hotels
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Thank noosheenb
David M, Assistant General Manager at Hyatt Place El Paso Airport, responded to this review

Thank you for your review. We appreciate your feedback and know that your comments will be shared with our team to improve our services. We hope you give us another opportunity to serve you again.

United Arab Emirates
Reviewed 12 December 2016

Review collected in partnership with Hyatt Hotels
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Thank monirehp2016
David M, Assistant General Manager at Hyatt Place El Paso Airport, responded to this review

Odessa, United States
Reviewed 9 December 2016

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Thank Kim G
David M, Assistant General Manager at Hyatt Place El Paso Airport, responded to this review

Hayden, United States
Reviewed 5 December 2016

Great Value for the price and can't beat the staff service and room accommodations. I would highly recommend this hotel to anyone visiting El Paso. The room was spacious and access was easy. I like how the room was divided and there was a couch to sit on rather than just the bed or chair.

Review collected in partnership with Hyatt Hotels
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Thank 960ronaldn
David M, Assistant General Manager at Hyatt Place El Paso Airport, responded to this review

Thank you for your kind words about our staff and property, they will be celebrated with the entire staff. We hope to see you soon!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Concierge

Additional Information about Hyatt Place El Paso Airport

Address: 6030 Gateway Boulevard East, El Paso, TX 79905 (Formerly "Amerisuites")
Region: United States > Texas > El Paso
Price Range: €102 - €228 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place El Paso Airport 3*
Number of rooms: 113
Reservation Options:
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Also Known As:
Hyatt Place El Paso Airport Hotel El Paso
Hotel Style:
#7 Romantic Hotel in El Paso
#14 Family Hotel in El Paso
#18 Business Hotel in El Paso
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Place El Paso Airport staff and other travellers.
2 questions
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Grand Rapids, Michigan
over a year ago

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Questions? Get answers from Hyatt Place El Paso Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room with shower.”
 of 5 bubbles Boborunner, 14 Jan 2017 | Read review
“Right off Airway Ave, a little traffic noise but it never bothered us.”
 of 5 bubbles fairies2u, 17 Oct 2016 | Read review
“4th floor is quiet”
 of 5 bubbles travelguru911, 10 Sep 2016 | Read review
“The rooms further away from the freeway are quieter.”
 of 5 bubbles 961ROBERTS, 24 Aug 2016 | Read review
“Ask for one facing the mountain for a great view”
 of 5 bubbles 181robertad, 16 Aug 2016 | Read review
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