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Staybridge Suites El Paso Airport Area, an IHG hotel

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6680 Gateway Blvd E, El Paso, TX 79915-1005
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
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US$239
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Free cancellation until 24/02/22
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US$239
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Free cancellation until 24/02/22
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US$220
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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (41)
Room & Suite (33)
Dining (8)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 04/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Staybridge Suites El Paso Airport Area, an IHG hotel
Updated 04/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#14 of 91 hotels in El Paso
Location
Cleanliness
Service
Value

See why so many travellers make Staybridge Suites El Paso Airport Area their hotel of choice when visiting El Paso. Providing an ideal mix of value, comfort and convenience, it offers a family-friendly setting with an array of amenities designed for travellers like you.

Guest rooms offer a flat screen TV and air conditioning, and Staybridge Suites El Paso Airport Area makes getting online easy as free wifi is available.

You can also take advantage of some of the amenities offered by the hotel, including 24 hour front desk and newspaper. In addition, guests can enjoy a pool and free breakfast during their visit. As an added convenience, there is free parking available to guests.

While staying at Staybridge Suites El Paso Airport Area, visitors can check out Old Fort Bliss Replica (2.4 mi) and Evergreen Historical Cemetery (2.7 mi), some of El Paso's top attractions.

When you’re feeling hungry, be sure to check out Trattoria Bella Sera, Johnny Carino's, and Grimaldi's Pizza, which are some Italian restaurants that are popular with locals and out-of-towners alike.

Best of all, Staybridge Suites El Paso Airport Area makes it easy to experience many great El Paso attractions like El Paso Holocaust Museum and Study Center, El Paso Museum of Archaeology, and UTEP Centennial Museum and Chihuahuan Desert Gardens, which are some popular history museums.

We’re sure you’ll enjoy your stay at Staybridge Suites El Paso Airport Area as you experience all of the things El Paso has to offer.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Books, DVDs, music for children
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Hot bath
Outdoor pool
Heated pool
Breakfast available
Breakfast buffet
Snack bar
Highchairs available
Business Centre with Internet Access
Conference facilities
Meeting rooms
BBQ facilities
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Sofa
Coffee / tea maker
Cable / satellite TV
Sofa bed
Telephone
Iron
Tile / marble floor
Wake-up service / alarm clock
Dishwasher
Microwave
Refrigerator
Kitchenware
Flatscreen TV
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Room types
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Modern
Languages Spoken
English, Spanish, Serbian

Location

Full view
53Somewhat walkable
Grade: 53 out of 100
25Restaurantswithin 1 km
0Attractionswithin 1 km
339Reviews9Q+A90Room tips
Traveller rating
  • 263
  • 46
  • 16
  • 4
  • 10
Time of year
Traveller type
Language
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Popular mentions
kenneth c wrote a review Jul 2021
2 contributions
Upon my arrival there were not any luggage carts available I was assigned a room on the 4th floor I carried all of my bags to the room and there were several pet stains on the carpet in from of the tv at the foot of the bed . I asked to be reassigned and was assigned another room on the 3rd floor so I carried my bags , and this room had one huge stain in the middle of the floor approximately 18” x 12”. Given all the signage notifying the guests of the extensive cleaning protocols that have been implemented I was somewhat surprised and had no intention walking over or around a stain a for the next several days. I went to the store and bought some carpet cleaner and the stain came up immediately. This leads me to believe that there is a supervisory/ management issue. I observed multiple pet owners at this hotel and I’m fairly sure that they were charged a pet deposit or cleaning fee ( what is that money being used for?) This is unacceptable and I will not be returning to this hotel. If I pay almost $200 a night for a hotel room, I expect better.
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Date of stay: July 2021
Value
Rooms
Service
Trip type: Travelled on business
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Response from IHG Service, Owner at Staybridge Suites El Paso Airport Area, an IHG hotel
Responded 12 Aug 2021
Dear krcrawfordjr63, Thank you for choosing Staybridge Suites El Paso Airport Area and for sharing your experience with me. I would like to apologize for any inconvenience caused by no available luggage carts, the cleanliness of our room and that the cleaning protocols were not implemented. This is not what we want any of our guests to encounter. We will investigate this further with our team. It is very important for us that all our guests have a very comfortable and enjoyable stay, as we strive to maintain a high quality standard of service at all times. I will use your comments to improve our guests' experience and hope to have the opportunity to welcome you again in the future. Best Regards, Ben W. Case Manager IHGService
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Andrea wrote a review Jun 2021
New Mexico31 contributions2 helpful votes
I'll start by saying my husband is an IHG Spire elite member. We stay a minimum of 75 nights a year in IHG properties, including during the pandemic. One reason we choose IHG properties is for consistency in service and hospitality across the different brands.  We have stayed at this Staybridge property in El Paso at least 4 weeks a year over the past 3 years, always with exceptional service and amenities. This stay was supposed to have been 7 nights. My husband works nights and sleeps days, so we request early check-in so he can catch some sleep before heading to work for his 12 hour shift as a medevac pilot. We seldom have issues with early check-in, and when there is one, staff is always apologetic and offers alternatives to our requested room type to solve the problem.  We arrived in El Paso just before 1p. Upon check in, we were met with a "no clean rooms" road block. Additionally, the front desk girl did not offer an alternative room type that may have been available, so we asked to speak with a supervisor. The manager Marco, who I will say has been helpful during past visits and was very appreciative of our business during the heat of Covid last year, was not helpful at all. His statement was, "We are sold out and early check-in is not a guarantee". Please do not quote the small print disclaimers of elite membership. We are well versed on what the "privileges" do and do not offer. Instead, offer solutions. I asked for a different room type that may be available for check-in and asked about relocating to our reserved room type the following day. Again, he could not "guarantee a specific time the room may be available because we're sold out". So frustrating. We had requested early check-in when we made the reservation. Most properties are aware of their elite members arrivals, room preferences, and requests before the guests arrive. Staybridge was not prepared, nor were they interested in offering any kind of decent guest service to be helpful. Additionally, the breakfast was just awful. I suppose the empty dining room should have been our clue. No longer are they serving fresh breakfast. It consists of precooked bacon strips and warmed up, previously frozen "omelets"-if you can call a folded egg with fake cheese an omelet. No fresh fruit offerings, no healthy yogurts, no waffle machine. Mostly the "grab and go" items under the guise of a fresh breakfast. One more let down! We made reservations at an Embassy Suites just down the road. Around 10am we received a call from the front desk to let us know there was a one bedroom available for us to move. I don't understand why Marco did not indicate he would prioritize early relocation for us. We would have felt differently had he made any effort to make us feel like he valued our business during check-in. We declined and advised her we would be checking out. With no Hilton elite member status, we walked into the Embassy Suites at 12:40 and were pleasantly checked in to our one bedroom suite with no hesitation. The hot prepared breakfast was terrific with several choices, including healthy options. The complimentary beverages at the bar in the evening were awesome too. During Covid, Staybridge eliminated their evening social and have never fully brought it back. I suppose if your hotel is sold out despite the lack of decent amenities, great service is an after thought for you. For those of us who still appreciate exceptional service and amenities, we will take our business elsewhere. We expect more from IHG and Staybridge. What a disappointment.
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Date of stay: May 2021Trip type: Travelled on business
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A Brawley wrote a review Jun 2020
Seminole, Texas1 contribution
We got a good price deal on booking.com for a 2 bedroom suit. It had a master with a king and en suite and the other bedroom had 2 queens with its own en suite. Helpful staff. Super clean 👍 Even during all the COVID-19 restrictions it was a pleasant stay. Pet friendly too! Will be going again.
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Date of stay: June 2020
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Bigthunder wrote a review Mar 2020
Texas41 contributions59 helpful votes
Extremely nice staff and met all my profile needs. The breakfast here was the best of all hotels during our road trip. The first to have bacon!!!! The breakfast had a very good variety and the dining area was spacious and clean.
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Date of stay: March 2020
Rooms
Location
Service
Room Tip: Road construction is going on around and near hotel be prepared for detours.
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2 Helpful votes
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Richard H wrote a review Feb 2020
4 contributions
Outstanding hotel stay. Front Desk staff are very professional and courteous. The front desk crew takes the time to know their customers. They consistently check to ensure the stay is going well. You always get a great send off to start the day and a welcome once you return to the hotel. KItchen staff is outstanding. Awesome breakfast daily with healthy food choices and amazing dinner socials Mon-Wed. Outstanding amenities. Free laundry service and storage for customers like me who are there for long periods of time. Room size is fantastic. Love my hotel room. You don’t feel caged in when staying three weeks at a time. Love the menus listing on the refrigerator and appreciate microwave in hotel room. The hotel is kept extremely clean
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Date of stay: February 2020
Rooms
Service
Sleep Quality
Trip type: Travelled on business
Room Tip: Great room view 4th floor right hand side of hallway.
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PRICE RANGE
US$131 - US$211 (Based on Average Rates for a Standard Room)
LOCATION
United StatesTexasEl Paso
NUMBER OF ROOMS
109
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Frequently Asked Questions about Staybridge Suites El Paso Airport Area, an IHG hotel
Which popular attractions are close to Staybridge Suites El Paso Airport Area, an IHG hotel?
Nearby attractions include El Paso Saddleblanket (1.2 km).
What are some of the property amenities at Staybridge Suites El Paso Airport Area, an IHG hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Staybridge Suites El Paso Airport Area, an IHG hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Staybridge Suites El Paso Airport Area, an IHG hotel?
Guests can enjoy free breakfast, barbeque facilities, and a snack bar during their stay.
Is parking available at Staybridge Suites El Paso Airport Area, an IHG hotel?
Yes, free parking is available to guests.
What are some restaurants close to Staybridge Suites El Paso Airport Area, an IHG hotel?
Conveniently located restaurants include Famous Dave's, Track One, and West Texas Chophouse.
Are there opportunities to exercise at Staybridge Suites El Paso Airport Area, an IHG hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Staybridge Suites El Paso Airport Area, an IHG hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Staybridge Suites El Paso Airport Area, an IHG hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Staybridge Suites El Paso Airport Area, an IHG hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Staybridge Suites El Paso Airport Area, an IHG hotel?
The staff speaks multiple languages, including English, Spanish, and Serbian.