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SpringHill Suites El Paso

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SpringHill Suites El Paso
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118 Reviews from our TripAdvisor Community

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Showing 111: English reviews
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Reviewed yesterday NEWvia mobile

As expected from a Marriott hotel this one gives a great value for your money with excellent quality overall. Modern, very good breakfast, free WiFi and very spacious rooms. Excellent location for leisure, business or just relaxing while driving through El Paso.

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Helpful?
Thank grgaertner
Dallas, Texas
Reviewed 1 week ago via mobile

Amazing room, very large. Had a large couch and coffee table in the room also. Bed was comfy. The bathroom was very large. The continental breakfast was the best I've ever seen. Had biscuits and gravy, eggs, waffles shaped as texas, toast, cereal and coffee and juices. Very clean hotel. Close to restaurants and Walmart. Price of room was very...

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Helpful?
Thank Denise C
Chasity E, General Manager at SpringHill Suites El Paso, responded to this review

Denise, Thank you for taking the time to review our hotel! We're delighted to hear that we exceeded your expectations. Your comments have been shared with team to inspire and motivate exceptional service. We hope to see you the next time your travels bring you to the El Paso area!

Tucson
Reviewed 1 week ago

I have purchased sodas at Marriott hotels marketplaces before and they have been reasonably priced. This hotel charges $3.99 for one 20 oz. soda. There is a Walmart right across the street. Next time, I'm running across to get my sodas. I realize the marketplace is a convenience to your customers but that's a total ripoff! Otherwise, the hotel is...

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Helpful?
Thank Mindbuster73
Management response:

Thank you so much for sharing your experience for our SpringHill Suites. As our guest we appreciate your feedback and are delighted to hear that you had a good stay while with us. With the spirit to serve we take great pride in not only meeting but exceeding our guest experience. We do appreciate your feedback on the market items...

Fredericksburg, Virginia
Reviewed 2 weeks ago via mobile

The hotel isn't bad. It's clean and in a good area with lots of things near. The beds and pillows aren't the greatest. Walls are kind of thin as well. Other than that, it was ok for a business trip stay.

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Helpful?
1Thank Terri W
Chasity E, General Manager at SpringHill Suites El Paso, responded to this review

Thank you for taking the time to review our hotel! We appreciate your feedback. Your comments have been shared with the appropriate departments to correct these areas of concern and with our team to motivate and inspire exceptional service. We hope to see you the next time your travels bring you to the El Paso area!

houston, tx
Reviewed 11 February 2017

Stayed here while visiting my daughter. Hotel is average. Rooms are showing wear but are clean. Overall not bad but not great either. Front desk staff were friendly. Location was good and close to shopping and food.

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Helpful?
Thank eng_tx
Chasity E, General Manager at SpringHill Suites El Paso, responded to this review

Thank you for taking the time to share your feedback regards to your recent stay at the SpringHill Suites El Paso. We pride ourselves on delivering a memorable hotel experience during your travels. I am happy that our team delivered great service and that the hotel was a nice fit for you. I have shared your feedback with the appropriate...

Gilbert, Arizona
Reviewed 17 January 2017

I usually stay at a different location , but it was sold out. I don't mind staying here. It is clean, they have a great breakfast option in the morning that is included with the room and the rooms have a nice desk set up. It's a great place if you are going to stay for a good period of...

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Helpful?
Thank Jessica R
Rebecca S, Front Office Manager at SpringHill Suites El Paso, responded to this review

Jessica, Thank you for taking your time to review our hotel! we're happy to hear that we met your expectations however, we see that there were a few missed opportunities to exceed your expectations. We have shared your comments with our team to motivate an inspire exceptional service. We hope to see you again the next time your travels bring...

Miami, Florida
Reviewed 23 November 2016

Great experience, very clean, comfortable, excellent service. Our suite was very spacious, there were 4 of us staying in the suite and never felt crowded. We had asked for early check in if available and it was immediately granted when we arrived at noon. Location close to shopping and main thoroughfares, free breakfast included which was adequate, stayed on a...

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Helpful?
Thank bertio55
Management response:

Thank you for choosing our beautiful, newly renovated SpringHill Suites in El Paso. We strive to exceed expectations and deliver exceptional service. I am glad that we have done that for you during your travels. We hope to have the chance to serve you again when you visit El Paso in the future.

Carlsbad, New Mexico
Reviewed 17 November 2016

We stayed two nights here and found the hotel to be perfect for us. The room was clean and spacious with all the amenities that we needed. We had breakfast there one morning- a full buffet with most everything you would want. The food was good and the area was maintained well. We didn't use the pool but checked it...

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Helpful?
Thank davaltar3
Rebecca S, Front Office Manager at SpringHill Suites El Paso, responded to this review

We strive to exceed expectations and deliver exceptional service. We're happy to hear that we exceeded your expectations & look forward to seeing you the next time you're in the El Paso area!

Ashburn, Virginia
Reviewed 16 November 2016 via mobile

Stayed here for a business trip. It is a standard SpringHill Suites hotel but closer to New Mexico than to downtown El Paso. Only down fall is if you have an early flight, you need to get up that much earlier as it is 30 minutes to the airport with no traffic. Several restaurants near buy. Would come back.

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Helpful?
Thank DC_Cazador
Rebecca S, Manager at SpringHill Suites El Paso, responded to this review

Thank you for taking the time to submit a TripAdvisor review. We are about a 25-30 minute drive to the airport and with all the construction on I-10 I know it can be very frustrating. Our goal is to make the drive worth it with our service and hospitality! I hope we did that for you. Thank you for staying...

Boerne, Texas
Reviewed 15 October 2016 via mobile

Nice rooms with very friendly and helpful employees. The breakfasts are really good. We stayed five nights and as a whole everything was very good. We will keep this as our hotel of choice when staying in El Paso.

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1Thank Travelers194448
Rebecca S, Manager at SpringHill Suites El Paso, responded to this review

Thank you for the review. We are delighted to see you enjoyed your stay. We would be more than happy to have you again with us! We hope to see you again soon!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about SpringHill Suites El Paso

Address: 7518 Remcon Cir, El Paso, TX 79912
Region: United States > Texas > El Paso
Price Range: €89 - €157 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites El Paso 3*
Number of rooms: 35
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Also Known As:
Springhill Suites El Paso Hotel El Paso
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Questions & Answers

Questions? Get answers from SpringHill Suites El Paso staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“top floor is usually the quietest”
davaltar3, 17 Nov 2016 | Read review
“If your a light sleeper stay away from the freeway side.”
jasonbK8933KX, 16 Jun 2016 | Read review
“If you are sensitive to noise, ask for a room on the side away from the interstate highway.”
rocman, 13 Jun 2016 | Read review
“if light sleeper, request room away from I10”
lenf48, 17 May 2016 | Read review
“Easy I-10 Freeway access, take Mesa exit”
simongU2114MR, 25 Apr 2016 | Read review
5 of 5