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Holiday Inn Express Hotel & Suites El Paso

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#30 of 81 Hotels in El Paso
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Holiday Inn Express Hotel & Suites El Paso
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89 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites El Paso
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Showing 80: English reviews
Hot Springs, Arkansas
Reviewed 21 June 2016

This is a Holiday Inn. It has comfortable beds, it is quiet, and the breakfast is filling. A great place to stay when you are traveling. The mirrors are well-lit. The air-conditioning worked. We look forward to staying here again.

Thank CTinAR
Los Angeles, California
Reviewed 17 May 2016

Stayed here for 1 night while on a group tour. The hotel indicated that they could handle a group of 50 and for the most part did OK however 2 people did not have rooms but the tour director and bus driver gave up their rooms so that they could get the rooms. The tour director and bus driver stayed...

Thank Fechef
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites El Paso, responded to this review

Dear Fechef, Thank you for your recent stay at Holiday Inn Express Hotel & Suites El Paso, TX. We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. We look forward to welcoming you back to our establishment. Once again thank you for the wonderful and...

Palm Harbor, Florida
Reviewed 26 April 2016 via mobile

We arrived exhausted after getting up early and 9 hours of travel and couldn't check in at 1:00. We were told to come back at 3:00. I understand these policies are in place but it had been a very long time since a hotel had not let us check in a bit early. I can not imagine that there was...

Thank dragonflytw65
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites El Paso, responded to this review

Dear dragonflytw65, Thank you so much for your review of our hotel. I am pleased to note that you had a friendly interaction with the staff. Our hotel is committed to providing our guests with the highest quality services and facilities. I am sorry that we are unable to accommodate your request for an early check-in. We try our best...

San Antonio, Texas
Reviewed 3 April 2016

We stayed here after coming in from New Mexico. It is very close to New Mexico and Juarez. We enjoyed our stay. It was very quite and relaxing and the room was clean. The manager even called a few minutes after we settled in to make sure everything was in order! The staff were very friendly and made sure we...

Thank SouthTxFoodie
Reviewed 2 April 2016 via mobile

Rooms were clean towels were nice and big. Breakfast was great however very crowded. Our room was right above the entrance to the hotel to we heard the motorized door opening and closing until late night. The soap holder in the bathtub fell off while taking a shower! I'm sure it was a fluke thing. The front desk was very...

Thank Brina H
Edison, New Jersey
Reviewed 29 March 2016

Hotel Rooms was clean and ready when it was promised, We had over 40 rooms ad they had taken very good care of ll guest, The staff was extra ordinary, Day or night they very extra ordinary, Breakfast counter was ready earlier than promised, i would recommend this location to all , staff was very courteous.

Thank MK P
Reviewed 25 February 2016 via mobile

Stayed over a weekend for the El Paso marathon. It was very convenient getting on/off the highway and walking downtown was easy. We had room 911 - there was highway noise on that side but that doesn't bother me. AC control and fan were great. People at front desk friendly and helpful. Multiple breakfast choices, including a dish of walnuts...

Thank Christine C
El Paso, Texas
Reviewed 16 February 2016

I had to check into the hotel for one evening. My daughter and were looking for a little relaxation and time together since having a baby sister 20 months ago. The room was great, clean and comfortable. The pool was nice, the hot tub was fantastic. We went back to our room, got clean and ready for bed, watched a...

1Thank CarolynAnnCT
Phoenix, Arizona
Reviewed 27 January 2016 via mobile

We stay pretty much exclusively at HI Express. This one is the best we've been in. At check in, I had a reservation for a govt. rate of $95. The girl told me I qualified for a city govt. rate, not federal and charged me $85! When does that ever? The rooms were oversized and clean. Great mattress and 4...

1Thank Dbax
Kansas City, Missouri
Reviewed 3 September 2015

Stayed at this property 2 seperate times within a week (total 3 nts.) and the visit couldn't be better. If visiting El Paso on the westside, then this is the property. Quiet location well enough off of I-10; safe area and well lit. Not noisy like the eastside of town or by the airport area. Stay here for comfort, good...

1Thank Traveller19842012

26 photos of this hotel

Management photos: Courtesy of the property manager

All Management Photos (26)
Hotel & Grounds (6)
Room/Suite (12)
Pool/Beach Area (2)
Business Centre/Function Rooms (1)
Dining (1)
Bathroom (1)
Other (3)
04/06/2017 05/06/2017
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  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The newest addition to the west side, the Holiday Inn Express & Suites El Paso West is conveniently located off I-10 just minutes from the Sunland Park Race Track and Casino, the Outlet Shoppes at El Paso, Transmountain Tramway, Western Playland Amusement Park and the border crossing to Juarez, Mexico. The hotel is located on the west side of El Paso with a spectacular view of the Franklin Mountains.We provide transportation to many of the companies within a 5 mile radius including: ADP, Helen of Troy, Hoover Company, AT&T, State Farm, Cardinal Health and El Paso Community College NW Campus. We are just minutes from the University of Texas at El Paso (UTEP) and the El Paso Convention Center. We also provide lodging to Biggs Army Field and Fort Bliss.Relax in your own elegant room featuring stylish décor and amenities, including a microwave, refrigerator, free wired and wireless high-speed Internet access, executive desk, cable TVs, and the best night s sleep you ve had in weeks. If you re hungry, we are within walking distance to many restaurants. Enjoy a swim in our crystal-clear outdoor pool or energize in our Fitness Center. Polish that presentation in the business center and we even have the right space for your professional meeting. We re here, ready with all you need to make your trip to El Paso a success. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites El Paso

Address: 7935 Artcraft Rd, El Paso, TX 79932-1133
Region: United States > Texas > El Paso
Price Range: €94 - €155 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Hotel & Suites El Paso 3*
Number of rooms: 96
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Hotel Style:
#22 Business Hotel in El Paso
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Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites El Paso staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a room close to the lobby or elevator for a better internet Wi fi connection”
richardlouisb, 22 May 2017 | Read review
“the room had a fridge, microwave , small sink AND a set of paper plates, knives and forks!”
ZhannaNYC, 26 Jul 2016 | Read review
“The rooms in the back on the upper floors have the great views.”
507vala, 28 Jun 2016 | Read review
“View of mountains-choose east facing. View of the west, sunsets-choose westside.”
Traveller19842012, 3 Sep 2015 | Read review
“Rooms are all the same. Fourth floor is quieter. Wi-fi better toward the middle of the hotel.”
WillB499, 15 Aug 2015 | Read review
5 of 5
US$110* /night
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Prices are for 1 room, 2 adults
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