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Chase Suite Hotel El Paso

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Traveller (76)
Room & Suite (43)
Pool & Beach (5)
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Overview
  • Excellent40%
  • Very good34%
  • Average10%
  • Poor9%
  • Terrible7%
Travellers talk about
“full kitchen”(37 reviews)
“social hour”(13 reviews)
“felt like home”(5 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
3 Star Hotel
All hotel details
Offers from Chase Suite Hotel El Paso
Special Price:30% off room rate
Offers from Chase Suite Hotel El Paso
Special Price:30% off room rate
You may also like:
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Nearby Hotels
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (338)
There are newer reviews for Chase Suite Hotel El Paso
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Traveller rating
122
103
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31
25
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122
103
35
31
25
Show reviews that mention
All reviewsfull kitchensocial hourfelt like homelong term stayhot tuban extended stayfort blissbit datedhome away from homehot breakfastenjoyed my stayhappy hourrooms are spaciousexcellent customer serviceclose to the airportgreat place to stayyogurt
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11 - 15 of 316 reviews
Reviewed 3 weeks ago

This was my first stay and, overall, a positive experience. The staff is very nice. The rooms are said to be renovated and they are to some degree. The bathroom and flooring are but the cabinetry and furniture are dated. That did not bother me...More

Thank Jennifer B
Response from Alexandro L, Director of Sales at Chase Suite Hotel El PasoResponded 2 weeks ago

Jennifer, Thank you for staying with us and for your feedback. Your comments are very important as we strive to provide the best service. We hope to see you here on your next visit.

Reviewed 5 weeks ago

The Taj Mahal it's not; friendly, clean, quiet, happy, it is. The staff were really nice. All were helpful. I would stay there again next time I pass through El Paso. Plus it had a decently furnished kitchen and a completely separate upstairs pair of...More

Thank Eric J
Response from Alexandro L, Director of Sales at Chase Suite Hotel El PasoResponded 4 weeks ago

Eric, Thank you for staying with us and for your feedback, your comments are very helpful as we strive to provide the best service. We look forward to see you next time.

Reviewed 13 April 2018

I was initially drawn to Chase Suites for its proximity to the El Paso airport with included shuttle service. After making the reservation, I soon became aware that the place had received rather harsh reviews concerning its accommodations and amenities. Instead of changing up my...More

Thank Thomas A
Response from Alexandro L, Director of Sales at Chase Suite Hotel El PasoResponded 4 weeks ago

Thomas, Thank you for staying with us, I am glad that you had a great experience in our hotel. I will share your feedback with our staff as we work hard everyday to provide the best service.

Reviewed 9 April 2018

The pictures on the website were not what we experience at this hotel. The room appeared to have "used" mis-matched furniture that was stuck in the 70's. The door was very soiled from prior guest closing the door. The HVAC appeared to not have a...More

Thank Gary C
Response from Alexandro L, Director of Sales at Chase Suite Hotel El PasoResponded 11 April 2018

Gary, We are sorry that your experience was not the best. However, your feedback is very useful as we strive to provide the best service. Thank you very much for staying with us.

Reviewed 2 April 2018

This place reminds me of an apartment complex I used to live in at home. It's very homey. The staff is super nice and helpful. The decor is a bit cheesy and dated looking and some of the neighbors get a bit rowdy on the...More

Thank Koko P
Response from Alexandro L, Director of Sales at Chase Suite Hotel El PasoResponded 3 April 2018

Thank you very much for staying with us. Your feedback is very helpful as we strive to provide the best service. Hope to see you again!

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Shuttle Bus Service
Airport Transportation
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Hot Tub
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$84 - US$116 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Business Hotel in El Paso
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$84 - US$116 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Business Hotel in El Paso
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (76)
Room & Suite (43)
Pool & Beach (5)
Dining (3)
Questions & Answers
Ask a question
Darlene K
25 November 2017|
Answer
Response from Victor O |
No. There aren't any scorpions what so ever. I had a pleasant stay.
0
Votes
Darlene K
25 November 2017|
AnswerShow all 3 answers
Response from Adriana g | Reviewed this property |
no
1
Vote
Miriam H
9 June 2017|
AnswerShow all 4 answers
Response from Rene B | Property representative |
Hi, Just call the hotel 915-772-8000 and request to be picked up by our courtesy shuttle, we are 5 min away from the airport Thank you
1
Vote
Room Tips
"If traffic noise is an issue, address that on your reservation. Montana can be very loud."
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"Rooms on the back side are probably quieter, especially an upstairs room."
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"Close to food places within walking distance"
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"Request an upstairs unit that is away from the outer perimeters that are bordered by main roads."
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