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Baymont by Wyndham Little Rock

Traveller (16)
Room & Suite (11)
Dining (4)

About

Location
Cleanliness
Service
Value
Property amenities
Free parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Pool
Laundry Service
Meeting rooms
Non-smoking hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
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Room features
Air conditioning
Microwave
Refrigerator in room
Non-smoking rooms
Smoking rooms available
Suites
Good to know
HOTEL CLASS
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Hotel deals
38Reviews
41Photos
1Q+A
1Room tip
Traveller rating
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  • 8
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  • 9
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Popular mentions
My heart fell when we arrived and if we weren’t so tired and hadn’t made prior reservations we would have left. Structure badly in need of repairs and updates. Heater didn’t work and it was all we could do to get a different room. What happened to customer service anyway? We
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Response from mikep5372, Manager at Baymont by Wyndham Little Rock
Responded 4 weeks ago
It is indeed an older building, but we assure you that it is up to Baymont's standards. whenever you let us know about the heater we went to check. It just a took a few minutes to heat the room. Because afterwards we let the heater running and we checked it. we still found a different room to accommodate you with no problem.
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Looks can be deceiving. This is a older hotel with updates. Staff is friendly and rooms clean. Good price and beds comfortable. Have to drive for restaurants but not far. I didn't make it to breakfast so can't speak to that
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Review collected in partnership with this hotel
Response from mikep5372, Manager at Baymont by Wyndham Little Rock
Responded 4 weeks ago
Thank you so much for the heart warming review and recommendation! We appreciate your awesome feedback to our hotel. We are so glad that we were able to provide a wonderful, clean and convenient accommodation. Thank you so much to your five star rating and we look forward to your next visit.
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The location is easy for I-30 access on and off the highway. Problem is that it is just off the 65th St. exit which is not near very much. The parking lot is a wraparound with the entrance on the far side of the building from Parking lot entrance. The parking lot is in need of
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Response from mikep5372, Manager at Baymont by Wyndham Little Rock
Responded 11 Feb 2019
Dear John, Thank you for reaching out to us. We are sorry to hear that your stay was less than perfect due to the condition of the hot water, amenities and you were not pleased with the internets security. A Your feedback is very beneficial and will help us facilitate all necessary hotel improvements to ensure a positive guest experience. We hope that you will give us the opportunity to redeem ourselves and deliver a seamless experience on your next stay.
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+3
Exterior looks rough. Area is isolated, no food places around. Hotel only partially renovated. Parking area was well lit, and you can park by your room. Bed was comfortable, towels good, room was very clean and generally in good condition. Not to sure about old windows.
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Response from mikep5372, Manager at Baymont by Wyndham Little Rock
Responded 4 Feb 2019
Thank you for taking the time to share your feedback. We apologize to know that you were not satisfied with the exterior look and the window during your stay. Our team is working hard to make sure our guests are comfortable and are receiving the best service. Your feedback will be forwarded to the hotel management to ensure that situation like this will not happen again in the future.
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I was very disappointed at this location when I arrived. It looked nice on the internet, but the building need updating. First of all, I made reservations 1 month ahead of our trip. I requested an handicapped room on the first floor. I was told they had one for me. I check 1
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Response from mikep5372, Manager at Baymont by Wyndham Little Rock
Responded 4 Feb 2019
Dear James, I am very sorry and apologize for inconvenience. It sounds like you have posted review which is irrelevant to this hotel. We only have one room that is handicap. I 'am sure that if the room was not available we would have accommodated you in the bottom floor due to only having stairs here in the property. also, the room that you are referring had a guest staying there long term so I assure you we would not have given you that room. Are you sure that you have stayed here at Baymont ?
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it the hotel formerly known as Days Inn little Rock?
"Your guess is as good as mine. Cannot recommend 1st floor east side."
PRICE RANGE
US$50 - US$68 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Budget Host Inn
LOCATION
United StatesArkansasLittle Rock
NUMBER OF ROOMS
45
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