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Upon arrival to the hotel we proceeded to check in. We were met with a very unfriendly employee who immediately informed us that the room that was previously promised too us had been taken and that there was nothing that he could do fix it....More
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The staff is awesome! The hotel has renovated. The restaurant has a nice setting with a bar. The breakfast buffet has a wide variety that you don't want to miss. The 14th floor is for the "elite" with breakfast through a key entry.
Management response:Responded 13 August 2017
Your kind and gracious comments regarding the Hotel facilities and the exceptional service and attention you received from the entire staff are greatly appreciated. Indeed, they are all true service-oriented professionals. I have taken the liberty of sharing your comments with all of them.
Hotel needs to be updated big time. As a Hilton Honors member I was not impressed at all by this hotel or its staff. Had to be there for work. Elevators were slow and had wire sticking out which left me nervous.
We stayed at the Doubletree mainly for its close proximity to an event. They have a nice bar - didn't eat at the restaurant so I can't comment, but looked nice. Room was on the small side, but had a river view, which we enjoyed....More
The staff was amazing. My room was clean and very comfortable. I stayed on the Executive level, which I recommend. The breakfast was good, although I wish they wouldn't put onions and peppers in the eggs. The nightly appetizers were nice and the lounge drinks...More
US$116 - US$223 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#16 Family Hotel in Little Rock
#21 Business Hotel in Little Rock
Number of rooms
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Response from Happilygolucky | Reviewed this property |
I believe the self-service parking is underground and is free, but check directly with the hotel to be sure. We did not have a car because the hotel has a complimentary shuttle that will take you anywhere within a five mile... More
I believe the self-service parking is underground and is free, but check directly with the hotel to be sure. We did not have a car because the hotel has a complimentary shuttle that will take you anywhere within a five mile radius, also to and from the airport. there is also a trolley stop right across the street. The restaurant is open from 6:30am to 2:00pm and again from 5:00pm to 10:00pm with really good food at reasonable prices. Room service is available from 6:30am to 10:00pm. We loved staying at the Little Rock Doubletree and cannot wait to return. The staff is truly wonderful and nothing is too much trouble for them. Have fun!