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I attended a conference here in September, which was a great venue. The conference rooms, food, and the staff were outstanding. Glad to see this hotel under new ownership. The overall atmosphere provided a great experience.
My friend and I and our kids stayed the night here while in LR shopping. This is a nice hotel. The pool is neat because you can swim indoors or out. The exercise room is nice. There is no hot tub. Breakfast is not free,...More
There was nothing wrong, per se, with the Crowne Plaza. It just wasn't great. In order, the check in process was good and short. The room: small, a bit cramped, and a bit hairy. Yes, hair in the bathroom floor and in the shower. The...More
Thank Bill L
Response from IHGService, Guest Relations Manager at Crowne Plaza Little RockResponded 17 August 2017
Hi Bill L,
Thanks for choosing the Crowne Plaza Little Rock for your lodging needs, we're always glad to host your stays!
We consistently aim to provide friendly accommodations and that in mind, I'm pleased to see your kind remarks and stellar ratings for our...More
This is the second time in five weeks we have stayed at this hotel. Both times the second elevator is not working in the lobby. The cleanliness of this establishment has diminished. The service is even worse. When I went to swim in the pool...More
Response from IHGService, Guest Relations Manager at Crowne Plaza Little RockResponded 16 August 2017
Thank you for your recent stay with us and reviewing our property. Please accept my sincerest apologies for the unexpected experience you had with the cleanliness of our facility and the service you receive did not live up to your expectations. We work...More
I gave the Crowne a very favorable review a year ago but I am very sad to say that things have changed. When we first started coming to the Crowne some 15 years ago it was special and you were treated special. They served hot...More
Response from IHGService, Guest Relations Manager at Crowne Plaza Little RockResponded 4 August 2017
Thank you for your recent stay with us and reviewing our property. Please allow me to apologize for the shortfalls you have experienced during your stay. It is with deep regret that we did not live up to your expectations. We highly value...More