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Crowne Plaza Little Rock

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Crowne Plaza Little Rock
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395 Reviews from our TripAdvisor Community

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Showing 392: English reviews
Garfield
Reviewed 2 days ago NEWvia mobile

We came to Little Rock for the state finals and chose this hotel for location, price and past reviews. I had reserved a king with a pull out couch but my husband misunderstood and changed it to a double at check in. Not the most comfortable sleep but definitely not the hotels fault. The rooms are nice and the shower...

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Helpful?
Thank Tanna J
Arlington, Texas
Reviewed 3 days ago NEW

Michael G. was the absolute BEST! He greeted me with a genuinely warm and friendly smile and gave me all the hotel amenities information effortlessly! I WILL be back to their hotel because of him! #greathireCrowne

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1Thank _lgwrich
Longmont, CO
Reviewed 1 week ago NEW

I stay regularly at the Crowne Plaza, which is the designated hotel for musicians in the AR Symphony Orchestra who come from other parts of the state. It's always a pleasure; the front desk is always so accommodating, and the rooms are clean, comfortable, and quiet. Location is convenient to I-630 and I-430.

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Thank insidejob
Eleanor D, Manager at Crowne Plaza Little Rock, responded to this review

Thank you so much for the awesome 5 stars and for taking time to share your experience. We always look forward to welcoming our favorite musicians!!! See you again soon!!!

Chicago, Illinois
Reviewed 2 weeks ago

I work for a company that provides workshops nationally year-round, so on a daily basis I interact with hotels and front desk staff around the country to confirm and take care of various minute, last-minute details. Every time I call the Crowne Plaza Little Rock I speak with personnel that are friendly and on top of what needs to be...

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Thank Stephanie2310
Eleanor D, Manager at Crowne Plaza Little Rock, responded to this review

Thank you very much for the great 5 star review! It is always so nice to hear from our customers. There's nothing we love more than knowing how much you enjoyed your stay. I'm glad you found Michael to be friendly and professional. Please consider the Crowne Plaza your home away from home every time you are in Little Rock!

Reviewed 4 weeks ago

We recently stayed at this property. It is older and has been around for a long time. They take very good care of the property. Thats not to say it doesn't have a few bumps and bruises. However, when you have the customer service they have it makes up for the age and abrasions of time. From the breakfast staff...

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2Thank BWYukon
Eleanor D, Manager at Crowne Plaza Little Rock, responded to this review

Wow! Thank you SO much! We love taking care of our customers. It really is wonderful to hear how much you enjoyed your stay. It was our pleasure to welcome you as our guest. We hope to welcome you back every time you are in Little Rock!

Irving, Texas
Reviewed 5 weeks ago via mobile

The Crowne Plaza in Little Rock is where we usually stay when there's a layover and I must say, Michael Gonzalez is one of the most professional guest service representatives there. He's kind, caring and compassionate towards the guest. Crowne Plaza should honored to have Michael Gonzalez representing their company. Each time I've come in contact with Michael, he is...

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3Thank jwstewart1012260
Eleanor D, Manager at Crowne Plaza Little Rock, responded to this review

Well thank you very much for the awesome review! It sounds like you love Michael as much as we do! He's a gem! It's always nice to have you as our guest. See you again soon!

Marietta, Georgia
Reviewed 8 January 2017 via mobile

While not the newest or most luxurious hotel I have been in, the Crowne Plaza Little Rock more than makes up any cosmetic shortcomings with truly outstanding service. Eleanor and her team have made me feel at home and are extremely friendly and accommodating every time I stay here - almost every week! The Ritz Carlton and Four Seasons could...

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1Thank Steve5757
Eleanor D, Manager at Crowne Plaza Little Rock, responded to this review

There is nothing that makes a day brighter than hearing from one of our favorite frequent guest. I can't thank you enough for the wonderful review and 5 star rating! I am sharing all of your praise with everyone on our team. It's true we love taking care of our guests at the Crowne Plaza but the greatest reward is...

Chickamauga
Reviewed 5 January 2017

My daughter and I arrived here at 11:00 am in a torrential downpour on a January morning, absolutely beat from a sleepless night in a lousy hotel an hour away and unable to face driving through horrendous rain and predicted tornadoes. Although check-in wasn't for 3 more hours, we were met at the desk by the charming and helpful Michael...

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Thank Susan L
Eleanor D, Manager at Crowne Plaza Little Rock, responded to this review

What a wonderful Review! Thank you for recognizing Michael, we are very fortunate to having him on our team. I am so glad that you enjoyed your stay with us after the challenges of the day. It was such a pleaslure to have you as our guest! I hope that you will consider the Crowne Plaza your home away from...

Reviewed 8 December 2016 via mobile

This hotel is going way down hill. There was a leak in the hall requiring a bucket to catch the water leaking for at least two days. Pants, shirt and bra were stolen from suitcase. The shower curtain was falling down, stain on the carpet in my room. There were no drinks in the drink machine. The hotel has done...

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Helpful?
Thank Julie G
Eleanor D, Manager at Crowne Plaza Little Rock, responded to this review

Thank you for sharing your experience with us. I apologize that we failed to meet your expectations. We share your concerns and we are grateful for the opportunity to address these issues. Thank you for your valuable feedback and thank you for choosing the Crowne Plaza.

Camden, Arkansas
Reviewed 16 November 2016

I spent two nights and found the stay and staff to be very good and helpful. My stay was due to them hosting our Class Reunion. The food and accommodations for that event was Excellent! For those traveling whether for business or personal reasons, I highly recommend that you consider this location.

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Thank Martha J
Eleanor D, Manager at Crowne Plaza Little Rock, responded to this review

Wow! Thanks for the great review! It's great to hear that you enjoyed your stay with us for your class reunion. It was our pleasure to host your celebration!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Come to The Place to Meet for business or leisure travelers at Crowne Plaza Hotel, Little Rock, located off Interstate 630 in a flourishing business community in Little Rock. Think of us as your personal retreat offering the finest customer service. Shop at quaint stores and sample delicious dining all within walking distance of the hotel. Browse through the contemporary shops at The Promenade at Chenal. Stay at our hotel furnished with contemporary decor in each of the 244 guest rooms, 11 suites, and an executive club level floor. FREE parking, Free Internet. Enjoy our luxurious bedding, pillow top mattresses, 32 inch LCD flat screen TVs, and CD players with MP3 plugs. Take a coffee break at Latte Da Coffee Bar featuring Starbucks Coffee before heading to our indoor /outdoor heated pool. Take advantage of our business center and stay fit in our exercise room. Explore all this capital city has to offer during your stay at Crowne Plaza Hotel, Little Rock. ... more   less 

Additional Information about Crowne Plaza Little Rock

Address: 201 South Shackelford Road, Little Rock, AR 72211
Region: United States > Arkansas > Little Rock
Price Range: €92 - €145 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Little Rock 3.5*
Number of rooms: 244
Reservation Options:
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Also Known As:
Crowne Plaza Little Rock Hotel Little Rock
Little Rock Crowne Plaza
Hotel Style:
#13 Business Hotel in Little Rock
#18 Family Hotel in Little Rock
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Little Rock staff and other travellers.
4 questions
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Clinton, Arkansas
Lumberton, Texas
10 months ago
Lumberton, Texas
10 months ago
over a year ago

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Questions? Get answers from Crowne Plaza Little Rock staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for Michael G.!!”
 of 5 bubbles _lgwrich, 17 Feb 2017 | Read review
“Find a different hotel.”
 of 5 bubbles G2566PBrobertc, 11 Sep 2016 | Read review
“Higher floors are quieter, especially the VIP floor”
 of 5 bubbles bjones107, 25 Aug 2016 | Read review
“Not sure how to determine”
 of 5 bubbles 385cliftonm, 10 Aug 2016 | Read review
“Check the room and make sure someones meds wasn't left behind.”
 of 5 bubbles Pandosgirl, 31 Jul 2016 | Read review
5 of 5