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The Roosevelt Hotel

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7,738 Reviews from our TripAdvisor Community

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Showing 5,866: English reviews
Birmingham, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 3 days ago NEW via mobile

I returned today from a weeks stay in New York at the Roosevelt hotel. And having visited at the same time of 2 years ago and using the same airline and the same hotel, these are my observations. Let's start with United airline who we flew with from Birmingham. Compared with two years ago the aircraft is now looking very... More 

Helpful?
Thank paul h
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 days ago NEW

Good location when you visit New York City, right in the centre of Manhattan, Grand Central Terminal across the road, 10 minutes walk to Times Square, Rockefeller Centre, Empire State Building, etc. But, the Hotel need to be renovated (e.g. Lifts, the rooms, etc.) to maintain the hotel standard

Helpful?
Thank Nauval M
rooseveltnyc, Guest Relations Manager at The Roosevelt Hotel, responded to this review

Thank you for responding, we do appreciate your feedback. We are working to insure your comfort, we a diligently working on improvements. More 

Toronto, Ontario, Canada
Level Contributor
78 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 4 days ago NEW

We loved this hotel. We were here for four days and completely enjoyed staying here. The staff was friendly and helpful, the room was clean. OK, the view sucked, and the room was small -- but that is pretty much what I expect for a good price in an older hotel. They have a large number of elevators and all... More 

Helpful?
2 Thank Helen N
rooseveltnyc, Guest Relations Manager at The Roosevelt Hotel, responded to this review

Thank you very much, we would love to have you back. We are indeed an eighteen story building in the midst of many very tall buildings which does not afford stellar views but affords and unbelievable location. Our helpful staff hope you return very soon. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 days ago NEW

We run our own Travel Business so expectations were high & we were NOT disappointed!! We checked into The Roosevelt for 5 days. Alfredo checked us in he was very courteous, polite & helpful. The lobby is beautiful especially with all of the Christmas Decorations. IGNORE previous reviews lifts were all working didn't wait more than 2-3 minutes. Rooms are... More 

Helpful?
1 Thank John P
rooseveltnyc, Guest Relations Manager at The Roosevelt Hotel, responded to this review

Wonderful, thank you for your fantastic review, it is so nice of you. It is such a wonderful time of the year to visit with all the holiday spirit in the air. Thank you for your special mention of our charming Alfredo, he will be elated. It was wonderful to have you with us and we will hold you to... More 

1 review
Reviewed 5 days ago NEW via mobile

We stayed here last year and it was fantastic. This year it almost appeared they had cut back on staffing (i.e.: took over 30 min. to check in due to long line and only two clerks at 3:45 PM, only half of the six elevators appeared to be working so a long wait, etc.). Hotel is beautiful, very clean and... More 

Helpful?
Thank Gail A
rooseveltnyc, Guest Relations Manager at The Roosevelt Hotel, responded to this review

It was a pleasure to have you back with us. We are so sorry for any delay at check in we will do better when you return. Thank you for taking the time to respond, your opinion is valuable to us. More 

Swindon, United Kingdom
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 5 days ago NEW

The entrance lobby at the Roosevelt Hotel is still impressive, but that's where the positives end. The hotel is still trying to live off its old reputation, but the service, the rooms, the facilities have not kept up with what todays guest expects. The rooms definitely need a makeover, there was no drink making facility in any of our rooms,... More 

Helpful?
2 Thank VisitorfromFLUSA
rooseveltnyc, Guest Relations Manager at The Roosevelt Hotel, responded to this review

We apologize of any computing error. We take great steps and care to protect our guest with these issues. Please call directly to our accounting department 9pm to 5pm Monday through Friday if you have any issues. Please understand we are here to help and support and will absolutely resolve any issue. More 

Travellers are raving about these New York City hotels

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 days ago NEW via mobile

Stayed at the roosevelt for 5nights arriving on thanksgiving. When I booked the hotel it looked amazing but after reading reviews I was slightly worried the hotel would not been up to standards... how wrong that was. The hotel lobby is stunning and looks exactly like the pictures. Checked in early to be told the room we booked (queen room)... More 

Helpful?
2 Thank Amanda0311
Ottawa, Canada
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 5 days ago NEW via mobile

Great location, near all major attractions. The lobby and ballrooms are stunning, old time charm! Rooms small but clean. Comfortable bed (king), bathroom a bit dated. Front desk and cleaning staff friendly. A bit pricy but everything in NYC is.

Helpful?
Thank Mazzo_11
Sao Paulo, SP
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 days ago NEW via mobile

I stayed at The Roosevelt Hotel from 22-27 November 2016. It is so enjoyable to be there! I love the staff & management from reception & breakfast restaurant. They do everything possible for the guest to feel valued! It was really a pleasure to be welcome by Ana & her team, at the breakfast restaurant every morning! They are absolutely... More 

Helpful?
Thank mariaP1460PF
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 days ago NEW via mobile

As I said this hotel is perfectly located, walking distance to grand central station, Times Square, 5th avenue and Central Park, but unfortunately that's where the positives end! When we checked in the receptionist seemed to rush us, wasn't happy in the slightest was just overall miserable! The lobby was always boiling hot, as was our room but the cooling/heating... More 

Helpful?
Thank Ben P

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
For a classic New York City hotel experience with the finest contemporary amenities, The Roosevelt Hotel offers 1,015 newly renovated guestrooms and suites. Opened in 1924 at the height of the Jazz Age, the "Grand Dame of Madison Avenue" continues to impress guests in its prime location in midtown Manhattan. The Roosevelt is the perfect combination of classical and modern creating a relaxing ambience in the city that never sleeps. ... more   less 

Additional Information about The Roosevelt Hotel

Address: 45 East 45th Street at Madison Avenue, New York City, NY 10017
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: €124 - €514 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Roosevelt Hotel 4*
Number of rooms: 1013
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, HotelsClick, HotelsforEveryone and Orbitz so you can book your The Roosevelt Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Roosevelt Hotel New York City
Roosevelt Hotel Nyc
Hotel Style:
#210 Luxury Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from The Roosevelt Hotel staff and other travellers.
163 questions
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Hertfordshire

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Questions? Get answers from The Roosevelt Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors have less street noise.”
 of 5 bubbles bella1y, 4 Dec 2016 | Read review
“no rooms are good rooms - if we had a superior room i dread to think what the standard rooms are like.”
 of 5 bubbles dido645, 2 Dec 2016 | Read review
“Try not to get a room near the elevator.”
 of 5 bubbles Donnegal59, 2 Dec 2016 | Read review
“Sunday nights very affordable; walk out front door, cross street to double wooden doors and VOILA! you are in Grand Central Station!”
 of 5 bubbles W2526WYmargaretm, 2 Dec 2016 | Read review
“Choose for the best view rooms”
 of 5 bubbles 345nauvalm, 1 Dec 2016 | Read review
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