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The Marcel at Gramercy

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Room & Suite (481)
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Overview
  • Excellent50%
  • Very good31%
  • Average11%
  • Poor5%
  • Terrible3%
Travellers talk about
“guest lounge”(66 reviews)
“floor lounge”(82 reviews)
“new york”(421 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Room Service
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Bar/Lounge
4 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,493)
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1,521
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All reviewsguest loungefloor loungenew yorktenth floorthe empire state buildingroof terracemadison square parkboutique hotelfree coffeebigger roomrooms are smallcontinental breakfaststreet noisean upgradecorner roomaround the cornerlocation was perfect
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1,071 - 1,075 of 2,983 reviews
Reviewed 30 March 2016

Great location...subway out the door...close to Flatiron..great view from 10th floor-great staff from front desk-door men-housekeeping..coffee availabe in the am......our 4th stay at the Marcel...with more to come-hotel has a boutique international flavor-which we love!!More

1  Thank lisaby2015
Response from MarcelGeneralManager, General Manager at The Marcel at GramercyResponded 31 March 2016

Hello lisaby2015, Wow! Thank you for your amazing review on Trip Advisor! I will be sure to share your kind words with my entire staff. We can not wait to welcome you back for a 5th stay and more. As always, feel free to reach...More

Reviewed 30 March 2016

We got a good rate through airlines after our flight was canceled and had to stay an extra night in NYC. The staff were very friendly, and room was clean, and we were upgraded to a larger room once we arrived. I enjoyed the nice...More

1  Thank marysea1024
Response from MikeWilliamsGM, General Manager at The Marcel at GramercyResponded 31 March 2016

Hi marysea1024 - Thank you for sharing your positive experience with us. I am glad to hear that our Team was able to help you our after your flight was cancelled. It seems that you were upgraded to one of our Junior Suites, and hope...More

Reviewed 30 March 2016 via mobile

Very cool boutique hotel near Gramercy Park. We stay here a few times a year. Beds are comfortable, rooms are a nice size and the location is great. Service is terrific. Front desk is always extremely helpful. Hotel is clean and modern with a neat...More

Thank Andrea H
Response from MikeWilliamsGM, General Manager at The Marcel at GramercyResponded 31 March 2016

Hi Andrea H - Thank you so much for sharing your positive feedback with us! We're glad you have chosen us as your home away from home, and we hope to continue to have the opportunity to welcome you back! Mike Williams General Manager gm@marcelhotelnyc.com

Reviewed 30 March 2016

Comfortable and quiet hotel in a great location. Stayed while visiting family, there was always someone helpful at the desk, room was clean and quiet. This was a good find in a city where it is not easy to find a lovely place at a...More

Review collected in partnership with this hotel
Thank Ann B
Response from MikeWilliamsGM, General Manager at The Marcel at GramercyResponded 31 March 2016

Hi Ann B - Thank you for sharing your experience with us! We are glad to hear you enjoyed your stay with us, and hope to have the chance to welcome you back soon! Take care. Mike Williams General Manager gm@marcelhotelnyc.com

Reviewed 29 March 2016

price paid was way to much for what we got. In general, standards (internationally seen) or higher elsewhere in the world for this price category. In that sense, we were disappointed. So in future we would stay somewhere else if price is not set right.More

Review collected in partnership with this hotel
Thank 127erwinv
Response from MikeWilliamsGM, General Manager at The Marcel at GramercyResponded 31 March 2016

Hi 127erwinv - Thank you for sharing your feedback with us. I am sorry to hear that you did not thoroughly enjoy your stay with us. I encourage you to please reach out to me directly the next time you're planning a return visit to...More

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About
Amenities
Top amenities
Room Service
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Laundry Service
Dry Cleaning
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Bar/Lounge
Details
Price range
US$177 - US$453 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#90 Luxury Hotel in New York City
#109 Business Hotel in New York City
#138 Romantic Hotel in New York City
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$177 - US$453 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#90 Luxury Hotel in New York City
#109 Business Hotel in New York City
#138 Romantic Hotel in New York City
Room types
Suites, Non-Smoking Rooms
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Traveller (603)
Room & Suite (481)
Dining (15)
Amenities (85)
Business Centre & Event Rooms (6)
Family and Play Areas (2)
Questions & Answers
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AOW23
7 November 2017|
AnswerShow all 6 answers
Response from Mary Sue F | Reviewed this property |
Uber or Lyft have the best pricing
0
Votes
Krystal J
17 October 2017|
AnswerShow all 5 answers
Response from Kendal B | Property representative |
Good morning, You can pay your room and tax in cash when booking the reservation in person. We do require a credit card upon check in for incidentals which we pre authorize 75.00 upon check out if no extra charges are added... More
0
Votes
a4alisaaa
22 May 2017|
AnswerShow all 7 answers
Response from JP D | Property representative |
Hello, its typically pretty slow during this holiday weekend so you should be fine. Unfortunately the garages here does not hold any spaces for future use.
0
Votes
Room Tips
"Already mentioned"
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"Try to ask for a room facing the street and not the back walls."
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"Ask for a room away from 3rd Ave to avoid noise"
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"Ask for a higher floor if you are a light sleeper. We were on the sixth floor and slept well."
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