We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Marcel at Gramercy

Save
Traveller (617)
Room & Suite (481)
Storyboard
You may also like
See all
Nearby Hotels
Overview
  • Excellent50%
  • Very good31%
  • Average11%
  • Poor5%
  • Terrible3%
Travellers talk about
“guest lounge”(68 reviews)
“floor lounge”(85 reviews)
“new york”(423 reviews)
AMENITIES
Free Internet
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Room Service
Suites
Bar/Lounge
4 Star Hotel
All hotel details
Additional information
Offers from The Marcel at Gramercy
Hotel deals
Offers from The Marcel at Gramercy
Hotel deals
You may also like
See all
Nearby Hotels
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (3,581)
There are newer reviews for The Marcel at Gramercy
See the most recent reviews
Filter reviews
3,058 results
Traveller rating
1,572
906
311
144
125
Traveller type
Time of year
LanguageEnglish
More languages
1,572
906
311
144
125
Show reviews that mention
All reviewsguest loungefloor loungenew yorkmadison square parktenth floorthe empire state buildingroof terraceboutique hotelfree coffeean upgradebigger roomrooms are smallfew blockscontinental breakfaststreet noisecorner roomaround the corner
FilterEnglish
Updating list...
1,031 - 1,035 of 3,058 reviews
Reviewed 15 June 2016

I stayed here end May to early June. When I checked in, the first room, 1102, was a nightmare. When the AC was on, the sound was crazy loud. There was a pair of ear plugs provided by the hotel next to the bed. We...More

1  Thank BelsTrip
Response from GeneralMgrNYC, General Manager at The Marcel at GramercyResponded 16 June 2016

Hi BelsTrip - Thank you for sharing your experience with us. I am truly sorry to hear about the issues in your first room, and I am glad that the second room was much better. Please feel free to reach out to me the next...More

Reviewed 14 June 2016

We booked our room based off the pictures we saw associated with the room. When we arrived to the hotel we were told that we were being upgraded; however, when we got to our room we were surprised to see that we were in a...More

Review collected in partnership with this hotel
1  Thank joeleeng2016
Response from GeneralMgrNYC, General Manager at The Marcel at GramercyResponded 24 June 2016

Hi joeleeng2016, Thank you for sharing your experience with us. I apologize to hear that you found your room to be small. We offer a variety of different sized rooms... including our entry-level Standard room, Superior room, and Deluxe rooms. Perhaps next time you would...More

Reviewed 14 June 2016

The location of the Marcel for us is unbeatable. We were the "Guest of the Day" and received an upgrade to a junior suite, a great surprise. This treat made the value better than any other. I highly recommend the Marcel.More

Review collected in partnership with this hotel
Thank X727SHamyp
Response from GeneralMgrNYC, General Manager at The Marcel at GramercyResponded 15 June 2016

Hi X727SHamyp - Thank you for sharing your great feedback with us! I am glad to hear that you were chosen as our "Guest of the Day" - we hope the Junior Suite gave you a bit more room to relax in. We hope to...More

Reviewed 13 June 2016 via mobile

Great hotel -- very accommodating staff from from doorman when you walk in to the managers following up making sure everything was to your liking. Clean rooms/lobby & prime location for downtown. Small hotel but has everything you need and a great ambiance/style. Would definitely...More

Thank 338nishap
Response from GeneralMgrNYC, General Manager at The Marcel at GramercyResponded 15 June 2016

Hi 338nishap - Thank you for sharing your great feedback with us! Our Team prides ourselves on our ability to create lasting guest impressions, and I am glad to see that we succeeded! We hope to have the opportunity to welcome you back soon. Take...More

Reviewed 13 June 2016

Clean hotel with very friendly personnel, especially in reception. Complimentary coffee in the launch area with the deck overlooking Empire State Building. However rooms are very small and you can hear a lot of noise from the street.More

Thank Serge O
Response from GeneralMgrNYC, General Manager at The Marcel at GramercyResponded 14 June 2016

Hello Serge O, Thank you so much for sharing a review of your last stay at The Marcel at Gramercy. I am glad to hear that you enjoyed your stay and our accommodations especially on our 10th floor Guest Lounge and Rooftop Terrace. We hope...More

View more reviews
Most Booked Properties in New York City
See allSee all
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Laundry Service
Dry Cleaning
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Bar/Lounge
Details
Price range
US$172 - US$481 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#87 Luxury Hotel in New York City
#109 Business Hotel in New York City
#138 Romantic Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$172 - US$481 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#87 Luxury Hotel in New York City
#109 Business Hotel in New York City
#138 Romantic Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (617)
Room & Suite (481)
Dining (15)
Amenities (85)
Business Centre & Event Rooms (6)
Family and Play Areas (2)
Questions & Answers
Ask a question
AOW23
7 November 2017|
AnswerShow all 6 answers
Response from Mary Sue F | Reviewed this property |
Uber or Lyft have the best pricing
0
Votes
Krystal J
17 October 2017|
AnswerShow all 5 answers
Response from Kendal B | Property representative |
Good morning, You can pay your room and tax in cash when booking the reservation in person. We do require a credit card upon check in for incidentals which we pre authorize 75.00 upon check out if no extra charges are added... More
0
Votes
a4alisaaa
22 May 2017|
AnswerShow all 7 answers
Response from JP D | Property representative |
Hello, its typically pretty slow during this holiday weekend so you should be fine. Unfortunately the garages here does not hold any spaces for future use.
0
Votes
Room Tips
"We were thrilled w/our free bed upgrade, so were fine w/our interior window, but an exterior window might be..."
Read review
"Ask for a room with a view"
Read review
"Ask for the largest room you can afford"
Read review
"For me was important to have the room looking to the street."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing