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The Marcel at Gramercy

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The Marcel at Gramercy
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2,747 Reviews from our TripAdvisor Community

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Showing 2,349: English reviews
Boston, Massachusetts
Reviewed 13 February 2015

Loved the vibe of the hotel and the staff could not have been nicer :) Amazing all around, from the room itself to the bath products I have no complaints. I would absolutely stay here again... And hope I could get the guest of the day package. Comes with free wifi, room upgrade, free breakfast, and bottle of wine!

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Helpful?
Thank cfried2
MikeWilliamsGM, General Manager at The Marcel at Gramercy, responded to this review

Hi cfried2 - Thank you for sharing your experience with us! We're thrilled that you were our Guest of the Day, and hope you took advantage of the complimentary breakfast, 2pm late checkout and complimentary wi-fi! we also hope that you loved the room upgrade. We hope to see you again soon! Mike Williams General Manager

Las Vegas, Nevada
Reviewed 10 February 2015

The staff was awesome and friendly, Arvin was one of the many that helped us while we were there for our four night stay. The room was very clean and modern, the hotel is remodeled. There is a lot of food, bars, grocery, Starbucks, dunkin, etc in short walking distance. Our stay was very cozy in the freezing days of...

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Helpful?
Thank Jill M
MarcelGM, General Manager at The Marcel at Gramercy, responded to this review

Hi Jill M - Thanks for your kind words! We think you're awesome, too! Arvin was thrilled with your positive mention, and greatly appreciates it. We hope to see you again soon. Sincerely, Mike, Arvin and the rest of the Marcel Team

Hawthorne
Reviewed 10 February 2015

The Marcel was a perfect place for our weekend getaway with friends. The hotel was clean and cozy. The staff was friendly and accommodating. Would highly recommend this hotel to friends. Look forward to another weekend stay at the Marcel.

Review collected in partnership with this hotel
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Thank Treeveltri
MikeWilliamsGM, General Manager at The Marcel at Gramercy, responded to this review

Hi Treeveltri - Thank you for sharing your feedback with us! We are glad you and your friends enjoyed your stay with us, and hope to see you all again next time! Thank you again, Mike Williams General Manager

Metairie, United States
Reviewed 10 February 2015

Overall, I thought the Marcel was a great place to stay. The location was great for the reason we were in town. We stayed in winter and as such the air conditioning was turned off. The room was warm and stuffy.

Review collected in partnership with this hotel
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Thank Bill B
MikeWilliamsGM, General Manager at The Marcel at Gramercy, responded to this review

Hi Bill B - Thank you for sharing your experience with us. We are glad that you were able to take advantage of our great location, and hope you were nice and warm inside your room! See you again soon! Mike Williams General Manager

Boston, Massachusetts
Reviewed 10 February 2015

Stayed at the Marcel during a recent trip to NYC for business. Small leak in the radiator developed overnight, which I reported in the morning. Staff immediately jumped on the issue; kept me well informed; and, ultimately moved (and upgraded) me when it was determined that the leak would take a bit more time to fix. The response was very...

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Thank RJKCUSE93
MarcelGM, General Manager at The Marcel at Gramercy, responded to this review

Hi RJKCUSE93 - Thank you for sharing your feedback with us! We are all about personalization, and although you had an issue with your room, we're glad we were able to get it resolved and ultimately upgrade you. We hope to see you again soon! Sincerely, Mike Williams General Manager

Bryn Mawr, Pennsylvania
Reviewed 10 February 2015

We came to New York as a family. The hotel was excellent. The Staff was wonderful and entertaining towards my 10 and 12 year old kids. Its not often that the kids are even acknowledged. Hotel was spotless and the room was cozy and clean. I highly recommend staying here.

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Thank Kelly D
MarcelGM, General Manager at The Marcel at Gramercy, responded to this review

Hi Kelly D - Thank you for your great review! We are so glad that you and your family had a nice time at our hotel, and hope you were able to see the sights of the city! We hope to see you again soon! Sincerely, Mike Williams General Manager

New York City, New York
Reviewed 6 February 2015

We really enjoyed our stay here at the Marcel. The staff were lovely and so helpful, it's midtown so close to almost everything and if not then there is a subway up the street. Would Definately recommend this hotel to anyone looking to visit NYC!!!

Review collected in partnership with this hotel
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Thank phoebe123669
MarcelGM, General Manager at The Marcel at Gramercy, responded to this review

Hi phoebe123669 - Thank you for sharing your experience with us! We're thrilled you thought our Staff was lovely, and hope you took advantage of our great location. We hope to see you again the next time you are in NYC! Sincerely, Mike Williams General Manager

Chicago
Reviewed 4 February 2015

We stayed at The Marcel at Gramarcy over Super Bowl weekend during the snowstorm. It's obvious that they strive for excellence. The hotel was warm, clean and comfortable, with a friendly and accommodating staff. Good location off the beat and path. There are plenty of stores, bars and deli's steps away with a short walk to the subway. While there...

Review collected in partnership with this hotel
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Thank eshine
MarcelGM, General Manager at The Marcel at Gramercy, responded to this review

Hi eshine - Thank you for your great review! Our Team really does strive for excellence, and we thank you for noticing. We hope to see you again the next time your travels bring you into the Gramercy Park area. Take care! Mike Williams General Manager

Miami
Reviewed 3 February 2015

can get to anywhere I need to work in New York and able to enjoy a great night sleep in a more quite area. Rooms are clean and updated. Staff is always a pleasure, have stayed here several times and recommended to friends, who have also enjoyed the stay.

Review collected in partnership with this hotel
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Thank 781victord
MarcelGM, General Manager at The Marcel at Gramercy, responded to this review

Hi 781victord - Thank you for your kind comments! You're right - we are located in such a nice and quiet neighborhood, yet steps away from NYC's major attractions. We hope you continue to choose us as your home away from home! See you around. Mike Williams General Manager

Toronto, Canada
Reviewed 30 January 2015

I love this hotel! I was enticed by the combination of a great price and the lobby and room photos in the listing. How often do you get excited about lobby seating? But it's just a chic little lobby. My room had glamor lighting and a marble bathroom with a convertible shower head. My bed was comfy. I would not...

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1Thank FerraraSun
MarcelGM, General Manager at The Marcel at Gramercy, responded to this review

Hi FerraraSun - Thank you so much for your in-depth review of our hotel. We're thrilled that Kathy, Mohammed, Vanessa and the rest of the staff made you feel at home while staying with us. We truly do treat each guest like they are a member of our family. We hope to see you again the next time you're planning...

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Amenities

Highlights
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Laundry Service
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Our perfect location in historic Gramercy District offers easy access to public transportation and major airports. Within arms reach are the hip neighborhoods of the East Village and Lower East Side, Madison and Fifth Avenue shopping, Baruch College, the Empire State and Flatiron buildings, and Union Square. Midtown, Soho, Greenwich Village and Chelsea areas are just a short walk away. ... more   less 

Additional Information about The Marcel at Gramercy

Address: 201 East 24th Street, New York City, NY 10010-3801
Region: United States > New York > New York City > Manhattan , Murray Hill
Price Range: €140 - €422 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Marcel at Gramercy 4*
Number of rooms: 136
Reservation Options:
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Also Known As:
Marcel At Gramercy Hotel
Marcel New York
Marcel Hotel Nyc
Hotel Marcel New York
Marcel Nyc
Hotel Style:
#112 Business Hotel in New York City
#126 Luxury Hotel in New York City
#141 Family Hotel in New York City
#143 Romantic Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from The Marcel at Gramercy staff and other travellers.
33 questions
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Questions? Get answers from The Marcel at Gramercy staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Ask for a room high up with a view of The Empire State Building”
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“Ask for a view of the Empire State Building. Worth it!”
 of 5 bubbles stefanbZ6896UP, 20 Feb 2017 | Read review
“We were on the 3rd floor which was noisy but then it is New York.”
 of 5 bubbles 603janinef, 18 Feb 2017 | Read review
“Higher floors for more peace, however, don't count on too much of it since you'll be in New York. The night sirens are never ending!”
 of 5 bubbles Y5823GGsarahc, 17 Feb 2017 | Read review
“Ask for a room on the highest available floor, or for a room that doesn't face Third Avenue.”
 of 5 bubbles 840miker, 15 Feb 2017 | Read review
5 of 5