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The Marcel at Gramercy

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The Marcel at Gramercy
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2,746 Reviews from our TripAdvisor Community

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Showing 2,348: English reviews
Needham
Reviewed 4 March 2015

Just returned from another wonderful stay at the Marcel. My husband and I love the location and friendly staff so much, we wouldn't consider staying any place else when we're in NYC. We love the tenth floor lounge with its lovely city views. We'll be back most definitely.

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Helpful?
Thank Nancy S
MikeWilliamsGM, General Manager at The Marcel at Gramercy, responded to this review

Hi Nancy S - Thank you for sharing your positive feedback with us! It's great to hear you enjoyed your most recent stay, and hope you keep coming back to us! The warmer weather is almost here, so be sure to check out the 10th floor lounge once the furniture is set up outside. The views are amazing!! See you...

Nice, France
Reviewed 4 March 2015

Gramercy is close to everything. So the location of the hotel is excellent. Everything was good. My room was upgraded to junior suite, it was "guest of the day" program. This suite was rather big and comfortable. For this price it is really a very good choice.

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Thank IrTur
MikeWilliamsGM, General Manager at The Marcel at Gramercy, responded to this review

Hi IrTur - Thank you for sharing your experience with us! It's great that you noticed our convenient location, and are thrilled that you were our Guest of the Day! It's a new program we just rolled out, and hope it really created a great experience for you! We hope to see you again soon. Mike Williams General Manager

Dublin
Reviewed 4 March 2015

Myself and my (now) fiancée just stayed in The Marcel for 5 nights. It was the second time we stayed and have no complaints. The hotel is very clean and smart, great location and have very nice and helpful staff. Only slight downside was the wifi wasn't free and slightly expensive! I also let them know I was planning on...

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Helpful?
Thank Bans R
MikeWilliamsGM, General Manager at The Marcel at Gramercy, responded to this review

Hi Bans R - Thank you for sharing your experience with us! Congrats on your engagement - it's great to hear that our Team was able to upgrade your room to make the occassion that much more special!! We hope you visit us again during your honeymoon! Congrats again! Mike Williams General Manager

Albany, Ny
Reviewed 3 March 2015

We recently spent one night at the Marcel at Gramercy. The reservation and check-in/out were seamless. The decor is modern chic. The staff was very professional and extremely nice. The hotel itself was a little hard to find - I don't think there is a sign out front (but the street address numbers are large once you locate them). We...

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Thank TravelingTracy
MikeWilliamsGM, General Manager at The Marcel at Gramercy, responded to this review

Hi TravelingTracy! Wow, it seems that you are really a world traveler, so we were thrilled to receive your positive review! Please feel free to reach out to me directly at mwilliams@marcelhotelnyc.com the next time you're planning a trip into NYC. I would be happy to personally handle your reservation from start to finish to ensure a flawless stay! Thank...

London, United Kingdom
Reviewed 2 March 2015 via mobile

We stayed at The Marcel at Gramercy for a long weekend in NYC and it was perfect. A great location for checking out all the classic attractions in Midtown and some lesser known gems in East and West village. The hotel is really well equipped with comfy rooms and a brilliant lounge and roof top terrace with views of the...

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Thank Rupert_Biggin
MikeWilliamsGM, General Manager at The Marcel at Gramercy, responded to this review

Hi Rupert_Biggin - Thank you for sharing your feedback with us! We are glad to hear that you thoroughly enjoyed your stay with us, and were able to see the sights and sounds of the city, while catching up with lost sleep! A baby can really drain you :) ! We hope to see you the next time you travel...

A TripAdvisor Member
1 review
1 helpful vote
Reviewed 2 March 2015

The Marcel Gramercy is a wonderful boutique hotel that is clean, quiet and convenient to my company's offices and the deluxe rooms are bigger than others that I have stayed in while in NY. Love the neighborhood and the quick walk to the office and will definitely be staying again.

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1Thank A TripAdvisor Member
MikeWilliamsGM, General Manager at The Marcel at Gramercy, responded to this review

Hi there - Thank you so much for your great review! We are thrilled to know that we are located conveniently to your company's office, and hope you continue to return to us! Please feel free to email me directly at mwilliams@marcelhotelnyc.com to ensure you get a deluxe room each time you visit us. See you around. Mike Williams General...

New Hampshire
Reviewed 1 March 2015

We stayed here for three nights in late February. Originally planned to stay elsewhere, but found a price that was extraordinarily good for NYC, and even closer to where we needed to be for most of the weekend. The room was as small as others describe, with enough space to just be able to walk between the bed and desk,...

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1Thank Boodleheimer
MikeWilliamsGM, General Manager at The Marcel at Gramercy, responded to this review

Hi Boodleheimer - Thank you for sharing your experience with us! Please feel free to reach out to me directly at mwilliams@marcelhotelnyc.com the next time you're planning a trip back to NYC. I'd be pleased to personally handle your reservation from start to finish to ensure a flawless stay (and an upgrade to a larger room!). Thank you again for...

Silver Spring
Reviewed 1 March 2015

Lovely boutique hotel. Convenient location. Staff is great. Breakfast is a bit expensive, but there are lots of alternatives in the neighborhood. Rooms are small, but it's NYC. Not lavish, but gets the job done cleanly, efficiently, and pleasantly.

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Helpful?
1Thank Susan S
MikeWilliamsGM, General Manager at The Marcel at Gramercy, responded to this review

Hi Susan S - Thank you for sharing your experience with us! Please feel free to reach out to me directly at mwilliams@marcelhotelnyc.com the next time you're planning a trip. I'd be happy to personally handle your reservations from start to finish, and will even upgrade you to one of our larger rooms. Thank you again! Mike Williams General Manager

Virginia Beach, Virginia
Reviewed 28 February 2015

Room was clean and nicely decorated. Didn't feel too hotel-y, but more modern flat/condo. Great spot in Manhattan, highly recommend. Stayed here with my boyfriend by recommendation of NYUCD (great discount). Only problem was trying to make the reservation over the phone - could not understand the person and got transferred to someone else who could not help, and told...

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Thank Jennifer M
MikeWilliamsGM, General Manager at The Marcel at Gramercy, responded to this review

Hi Jennifer M - Thank you for sharing your great experience with us! I am sorry to hear about your experience with our reservations Team, but I am thrilled to hear how friendly and helpful our front desk was! We hope to see you again soon! Mike Williams General Manager

Poole
Reviewed 27 February 2015

Well what can i say this hotel is just what we were after. I work for a travel agent and know how much clients look at this site so here is an honest option. My partner and I arrived at this hotel and had a great check in process. Quick and efficient. Very pleasant and approachable staff. The location of...

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Helpful?
1Thank xjadeeyax
MikeWilliamsGM, General Manager at The Marcel at Gramercy, responded to this review

Hi xjadeeyax - Thank you for your great review! We are thrilled that you enjoyed every aspect of your stay, and Jennifer and myself thank you for your kind comments! I am glad we were able to make your partner's birthday special. Please feel free to reach out to me again directly the next time you are planning a trip...

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Amenities

Highlights
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Laundry Service
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Our perfect location in historic Gramercy District offers easy access to public transportation and major airports. Within arms reach are the hip neighborhoods of the East Village and Lower East Side, Madison and Fifth Avenue shopping, Baruch College, the Empire State and Flatiron buildings, and Union Square. Midtown, Soho, Greenwich Village and Chelsea areas are just a short walk away. ... more   less 

Additional Information about The Marcel at Gramercy

Address: 201 East 24th Street, New York City, NY 10010-3801
Region: United States > New York > New York City > Manhattan , Murray Hill
Price Range: €140 - €422 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Marcel at Gramercy 4*
Number of rooms: 136
Reservation Options:
TripAdvisor is proud to partner with Expedia, Priceline, Booking.com and Jetsetter so you can book your The Marcel at Gramercy reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Marcel At Gramercy Hotel
Marcel New York
Marcel Hotel Nyc
Hotel Marcel New York
Marcel Nyc
Hotel Style:
#112 Business Hotel in New York City
#129 Luxury Hotel in New York City
#141 Family Hotel in New York City
#143 Romantic Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from The Marcel at Gramercy staff and other travellers.
33 questions
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Questions? Get answers from The Marcel at Gramercy staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Ask for a room high up with a view of The Empire State Building”
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“Ask for a view of the Empire State Building. Worth it!”
 of 5 bubbles stefanbZ6896UP, 20 Feb 2017 | Read review
“We were on the 3rd floor which was noisy but then it is New York.”
 of 5 bubbles 603janinef, 18 Feb 2017 | Read review
“Higher floors for more peace, however, don't count on too much of it since you'll be in New York. The night sirens are never ending!”
 of 5 bubbles Y5823GGsarahc, 17 Feb 2017 | Read review
“Ask for a room on the highest available floor, or for a room that doesn't face Third Avenue.”
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5 of 5