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The Marcel at Gramercy

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The Marcel at Gramercy
The Marcel at Gramercy
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2,688 Reviews from our TripAdvisor Community

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Showing 2,293: English reviews
Brooklyn, New York
Reviewed yesterday NEW

Claribel at the front desk was estremely helpful and helped us get a gorgeous room. This is a wonderful hotel right in the heart of Gramercy and close to everything you might need. Love the Marcel!!!!

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Helpful?
Thank gabriellasilvagnoli
Washington DC, District of Columbia
Reviewed 2 days ago NEW

The hotel was nicely decorated, very modern and clean. The hotel staff were all extremely accommodating and helpful, Milta was helping us out for the majority of our stay. Our room was very nice with a nice view of the Empire State Building. It was located in a nice and central area - close to the iconic Flat Iron Building....

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Helpful?
Thank omaraestherj
JP D, General Manager at The Marcel at Gramercy, responded to this review

Hello happyasalark15, Thank you for your review and I am glad you had a wonderful stay! We are so fortunate to have an outstanding team. I am glad they made a memorable stay for you. Please reach out to me directly for your next visit. I will ensure another 5-STAR experience on your return. We are looking forward to seeing...

Fort Lauderdale, Florida
Reviewed 3 days ago NEW

I always stay here when I am visiting family in NYC. The hotel is comfortable and the staff is very accommodating. The location is excellent. I would recommend staying here. The rooftop lounge with free coffee is a nice feature.

Review collected in partnership with this hotel
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Helpful?
Thank happyasalark15
JP D, General Manager at The Marcel at Gramercy, responded to this review

Hello happyasalark15, Thank you for your review and I am glad you had a wonderful stay! We are so fortunate to have an outstanding team. I am glad they made a memorable stay for you. Please reach out to me directly for your next visit. I will ensure another 5-STAR experience on your return. We are looking forward to seeing...

Doncaster, United Kingdom
Reviewed 3 days ago NEW

This hotel is fab, funky decorated rooms plenty of space very clean. We emailed the hotel letting them know it was my daughters birthday whilst we there. They upgraded us free of charge to a double aspect room which was a lovely gesture. The staff are extremely helpful and always smiling. The hotel has a breakfast buffet area which also...

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Helpful?
Thank debbiehaines123
JP D, General Manager at The Marcel at Gramercy, responded to this review

Hello debbiehaines123, Thank you for your review and I am glad you had a wonderful stay! We are so fortunate to have an outstanding team. I am glad they made a memorable stay for you. Please reach out to me directly for your next visit. I will ensure another 5-STAR experience on your return. We are looking forward to seeing...

Oslo, Norway
Reviewed 4 days ago NEWvia mobile

This hotel offers reasonably priced rooms (Being in New York). The rooms are clean, the staff are very friendly and helpful and you are placed in a nice area in the city. The breakfast is pricy and not recommended. I would use this hotel again.

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Helpful?
Thank Geir H
JP D, General Manager at The Marcel at Gramercy, responded to this review

Hello Geir H, Thank you for your review and I am glad you had a wonderful stay overall! Please reach out to me directly for your next visit. I will ensure a 5-STAR experience on your return. We are looking forward to seeing you again! JP - gm@marcelhotelnyc.com

Reviewed 5 days ago NEWvia mobile

The rooms are miniscule but who cares? The bed is comfy. The housekeeping terrific ,the coffee on the tenth floor wonderful, the price is right. The only problem I had was that no one knew where hotel was when cell phone died and I was walking at night. Have stayed here many times and will stay again

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Helpful?
Thank Barbie2222
JP D, General Manager at The Marcel at Gramercy, responded to this review

Hello Barbie2222, Thank you for your review and I am glad you had a wonderful stay! We are so fortunate to have an outstanding team. I am glad they made a memorable stay for you. Please reach out to me directly for your next visit. I will ensure another 5-STAR experience on your return. We are looking forward to seeing...

Chicago, Illinois
Reviewed 1 week ago NEW

The staff at the Marcel Gramercy was wonderful and very polite. Room was clean, if a bit compact, but that's what you expect in Manhattan. Internet wasn't too expensive to purchase and the shower and bathroom were nice. I was feeling a little sick from something I ate and the manager was nice enough to give me a late check...

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Helpful?
Thank andrewtavin
JP D, General Manager at The Marcel at Gramercy, responded to this review

Hello andrewtavin, Thank you for your review and I am glad you had a wonderful stay! We are so fortunate to have an outstanding team. I am glad they made a memorable stay for you. Please reach out to me directly for your next visit. I will ensure another 5-STAR experience on your return. We are looking forward to seeing...

Reviewed 1 week ago via mobile

I haven't had an experience like this in a really long time. Customer service is such a thing of the past but woah, not here. Claribel at the front desk greeted myself, my sister and daughter like a warm friend. We had just arrived from West Palm Beach via Newark and we were feeling a little frazzled. I inquired about...

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Helpful?
Thank Allison L
JP D, General Manager at The Marcel at Gramercy, responded to this review

Hello Allison L, We love your review and no surprises here this is what our staff does and both Claribel and Milta goes out of their way to ensure our guests are taken care of! Please reach out to me directly for your next visit. I will ensure another 5-STAR experience on your return. We are looking forward to seeing...

Evanston, Illinois
Reviewed 1 week ago

This is a great hotel with a wonderful staff! The rooms are clean and nicely appointed, it is convenient location in the Gramercy neighborhood. Claribel at the front desk is amazing. The lobby is small and comfortable, and the staff is friendly and warm. Check in was fast and easy, as well as check out. If you need to park...

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Helpful?
Thank djomes
JP D, General Manager at The Marcel at Gramercy, responded to this review

Hello djomes, Thank you for your review and I am glad you had a wonderful stay! We are so fortunate to have an outstanding team here such as Claribel. I am glad she was able to make a memorable stay for you. Please reach out to me directly for your next visit. I will ensure another 5-STAR experience on your...

Reviewed 1 week ago via mobile

Me and my husband came to New York for a short trip and decided go stay in 'The Marcel at Gramercy'. Our first room was ok with big size bed and decent size room, but as it was low floor the traffic noise, construction sound and even people talking we could hear very clearly. We asked for a room change...

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Helpful?
Thank Miaolin S
JP D, General Manager at The Marcel at Gramercy, responded to this review

Hello Miaolin S, Thank you for your review and I am glad you had a wonderful stay! We are so fortunate to have an outstanding team here such as Claribel. I am glad she was able to turn things around for you and made a memorable stay for you. Please reach out to me directly for your next visit. I...

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Amenities

Highlights
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Laundry Service
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Our perfect location in historic Gramercy District offers easy access to public transportation and major airports. Within arms reach are the hip neighborhoods of the East Village and Lower East Side, Madison and Fifth Avenue shopping, Baruch College, the Empire State and Flatiron buildings, and Union Square. Midtown, Soho, Greenwich Village and Chelsea areas are just a short walk away. ... more   less 

Additional Information about The Marcel at Gramercy

Address: 201 East 24th Street, New York City, NY 10010-3801
Region: United States > New York > New York City > Manhattan , Murray Hill
Price Range: €117 - €371 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Marcel at Gramercy 4*
Number of rooms: 136
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline and Jetsetter so you can book your The Marcel at Gramercy reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Marcel At Gramercy Hotel
Marcel New York
Marcel Hotel Nyc
Hotel Marcel New York
Marcel Nyc
Hotel Style:
#37 Best Value Hotel in New York City
#112 Business Hotel in New York City
#128 Luxury Hotel in New York City
#141 Family Hotel in New York City
#143 Romantic Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from The Marcel at Gramercy staff and other travellers.
33 questions
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Questions? Get answers from The Marcel at Gramercy staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“great views, awesome location, gramercy,”
 of 5 bubbles gabriellasilvagnoli, 20 Jan 2017 | Read review
“I asked for an upper floor for a great view. I highly recommend it .”
 of 5 bubbles djomes, 14 Jan 2017 | Read review
“Ask for the biggest room possible.”
 of 5 bubbles lluffbinnee, 4 Jan 2017 | Read review
“Junior Suite”
 of 5 bubbles Elbuddy, 4 Jan 2017 | Read review
“Terrible street noise even on the 10th floor. Hotel provides 1 set of earplugs.”
 of 5 bubbles Hypatia18, 29 Dec 2016 | Read review
5 of 5
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