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The Marcel at Gramercy

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Traveller (609)
Room & Suite (481)
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Overview
  • Excellent51%
  • Very good31%
  • Average11%
  • Poor4%
  • Terrible3%
Travellers talk about
“guest lounge”(66 reviews)
“floor lounge”(82 reviews)
“new york”(421 reviews)
AMENITIES
Free Internet
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Room Service
Suites
Bar/Lounge
4 Star Hotel
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,531)
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3,015 results
Traveller rating
1,545
897
309
140
124
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LanguageEnglish
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1,545
897
309
140
124
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All reviewsguest loungefloor loungenew yorktenth floorthe empire state buildingroof terracemadison square parkboutique hotelfree coffeebigger roomrooms are smallcontinental breakfaststreet noisean upgradecorner roomaround the cornerlocation was perfect
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1 - 5 of 3,015 reviews
Reviewed 2 days ago

We stayed here in early May of 2018 and loved it. We really enjoyed the hotel and Mohamed at the front was also a very big help during our stay! The rooftop seats and lounge was very nice as well. Would recommend.More

Thank swagamster
Response from Ana L, General Manager at The Marcel at GramercyResponded yesterday

Thank you for taking the time to share your feedback. We are delighted you enjoyed your stay. I will personally look into your feedback. We do hope you give us an opportunity to welcome you back to the hotel. I will guarantee you a 5-star...More

Reviewed 6 days ago

Good hotel in great location. Friendly staff throughout. The rooms are on the snuggle side but I think this is true of most NY hotels. The rooms were clean and had all the amenities needed. The bed was super comfortable. We didn't have breakfast in...More

Review collected in partnership with this hotel
Thank swhitt909581
Response from Ana L, General Manager at The Marcel at GramercyResponded yesterday

Thank you for taking the time to share your feedback. We are delighted you enjoyed your stay. I will personally look into your feedback. We do hope you give us an opportunity to welcome you back to the hotel. I will guarantee you a 5-star...More

Reviewed 1 week ago

My daughter and her family of five live in nearby Stuyvesant Town, which is why we choose the Marcel. We had such a delightful experience we can't imagine staying anywhere else. Clean comfortable rooms, reasonable priced, convenient economical parking. A special thank you to Caroline...More

Thank Donna994
Response from Ana L, General Manager at The Marcel at GramercyResponded yesterday

Thank you for your wonderful review! We are very pleased that you enjoyed your stay with us and we really appreciate the staff recognition! It is wonderful when our staff is complimented for their hospitality. We hope that we are able to welcome you back...More

Reviewed 1 week ago

Rooms were small but comfortable. Liked the rooftop terrace. I wouldn't say the hotel looked as good as the pictures portrayed it.. but do they ever. Front desk staff very pleasant and helpful.. rest of staff not so. Towards end of our stay hotel was...More

Review collected in partnership with this hotel
Thank bradders211
Response from Ana L, General Manager at The Marcel at GramercyResponded yesterday

Thank you for taking the time to share your feedback. We are delighted you enjoyed your stay. I will personally look into your feedback. We do hope you give us an opportunity to welcome you back to the hotel. I will guarantee you a 5-star...More

Reviewed 1 week ago via mobile

As everyone is traveling and in a hurry what a nice surprise to find a relaxing oasis of a hotel in the heart of nyc .. friendly staff and wonderful rooms makes your stay , fun , relaxing and enjoyable .. Perfectly located with great...More

Thank Larry R
Response from Ana L, General Manager at The Marcel at GramercyResponded yesterday

Thank you for your wonderful review! We are very pleased that you enjoyed your stay with us and we really appreciate the staff recognition! It is wonderful when our staff is complimented for their hospitality. We hope that we are able to welcome you back...More

View more reviews
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About
Amenities
Top amenities
Room Service
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Laundry Service
Dry Cleaning
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Bar/Lounge
Details
Price range
US$190 - US$487 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#40 Best Value Hotel in New York City
#84 Luxury Hotel in New York City
#109 Business Hotel in New York City
#138 Romantic Hotel in New York City
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$190 - US$487 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#40 Best Value Hotel in New York City
#84 Luxury Hotel in New York City
#109 Business Hotel in New York City
#138 Romantic Hotel in New York City
Room types
Suites, Non-Smoking Rooms
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Traveller (609)
Room & Suite (481)
Dining (15)
Amenities (85)
Business Centre & Event Rooms (6)
Family and Play Areas (2)
Questions & Answers
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AOW23
7 November 2017|
AnswerShow all 6 answers
Response from Mary Sue F | Reviewed this property |
Uber or Lyft have the best pricing
0
Votes
Krystal J
17 October 2017|
AnswerShow all 5 answers
Response from Kendal B | Property representative |
Good morning, You can pay your room and tax in cash when booking the reservation in person. We do require a credit card upon check in for incidentals which we pre authorize 75.00 upon check out if no extra charges are added... More
0
Votes
a4alisaaa
22 May 2017|
AnswerShow all 7 answers
Response from JP D | Property representative |
Hello, its typically pretty slow during this holiday weekend so you should be fine. Unfortunately the garages here does not hold any spaces for future use.
0
Votes
Room Tips
"For me was important to have the room looking to the street."
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"Already mentioned"
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"Try to ask for a room facing the street and not the back walls."
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"Ask for a room away from 3rd Ave to avoid noise"
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