Hotel,is near several subway stations. We stayed in a standard room. The closet was small and there were only two drawers for clothes. I did not like the layout of the room. The end of the bed faces the door to the bathroom. WIFI is good. There is complimentary coffee and muffins…
Customer service is non existent. Multiple issues we're communicated to the staff who promised to make a note of it. No hot water in the shower. That's right, I was unable to take a shower during weekend in NYC. Manager not available on site or via phone to address issues. I…
Genuinely excellent location, perfect for broadway trips, just a few minutes walk from all the theatres. Though the hotel may not look like much from the outside, the rooms are perfectly fine and everything you need, including having a fridge. Bathrooms are big.
Great location, close to Times Square.
Rooms were neat and clean, bathrooms had nice shower head with nice hot water and clean towels and soap. Wifi was fast and strong, small danishes and rolls with coffee in the mornings. Always someone at reception. Luggage storage for most th…
Hotel was clean. Beds were comfy. Close to Time Square, Central Park, subways. The only complaints are wifi is nonexistent and the breakfast was crappy. Only food was coffee, tea, croissants and some small non flavored muffins. No fruit.
"Request a room on an upper floor."
"terrible - do not stay here - worst customer service i have ever expierieced"
"Rooms 202, 302, 402 etc, are facing the street."
"higher floors. do not take the restaurant offer"
"Ask for a room on a higher floor"