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The Lucerne Hotel

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2,294 Reviews from our TripAdvisor Community

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Showing 2,138: English reviews
Snellville, Georgia
Reviewed 25 June 2014

This hotel was very, very nice. A little small, but this is New York. The staff was "exceptional". I am very big on customer service and the staff here delivered. We was an early arrival and they took care of our luggage, gave us the discount to the restaurant and it was not long before we was given a great...

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2Thank Ladybj T
NewYorkHotel, General Manager at The Lucerne Hotel, responded to this review

Thank you so much for your lovely review. We're delighted to hear that our staff took exceptional care of you during your stay. This is what we aspire to. Thank you very much for your referrals, we truly appreciate them. We look forward to seeing you again.

lumberton texas
Reviewed 24 June 2014

The hotel was nice and clean. It was close to the subway. There is a store across the street open 24 hrs. We stayed in a 2 Queen bed suite. Bathroom was small, but I think most are in New York. Hotel staff were friendly. The location was the cleanest in New York and felt safest. If we return to...

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Thank gwenssmith
Pensacola, Florida
Reviewed 23 June 2014

Stayed there with husband and 2 young children. It was a lovely hotel in walking distance to many NY attractions. Felt very safe walking around, lots of restaurants nearby. Rooms were great, highly recommended.

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Thank ashbrooke32
NewYorkHotel, General Manager at The Lucerne Hotel, responded to this review

Thank you so much for your review. We're so happy that you and your family had a great stay with us! We also feel very proud of our neighborhood and we're glad you were able to take advantage of all the wonderful restaurants and local attractions. We hope to see you again soon.

Windham, New Hampshire
Reviewed 23 June 2014

We just returned from a two night stay at the Lucerne Hotel and had a great experience. The neighborhood was safe and there were so many kid friendly dining options and so much to do within walking distance. The park and the Natural History Museum are about a 5-10 minute walk. The hotel was clean, the staff was friendly and...

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Thank RaisingZ
London, United Kingdom
Reviewed 23 June 2014

Nice clean hotel, very close to subway. Plenty cafe's and restaurants on doorstep. Had a nice sized double room. clean. Bathroom a little small but fine. Hotel staff polite and friendly. Times Square just a short ride on the subway from hotel. Nice quiet hotel.

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Thank MissLKH
Minneapolis, Minnesota
Reviewed 22 June 2014

Great location in West Manhattan with access to any NYC location rather easy to get to. Although an older building, you walk in an wonder if it really is an older building. All amenities necessary are offered as well. The quality and cleanliness of the rooms was exceptional and bathrooms very modern. The staff was very attentive, friendly, knowledgeable. It...

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Thank Krisa C
Bath, United Kingdom
Reviewed 20 June 2014

Located on Manhattan's West Side, at 79th Street and Amsterdam Avenue, the Lucerne is about a 10-minute bus ride, through Central Park, to the Metropolitan Museum of Art and an equally short ride to Lincoln Center for the Performing Arts. Although the décor is not quite my taste, being old-fashioned with lots of brown, my room was quiet and very...

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1Thank Eleanor V
San Antonio, Texas
Reviewed 18 June 2014

The Lucerne Hotel is a very nice place to stay in West Manhattan. True it is older but still kept nice and clean with an old school charm. If you are looking for a view this may not be the place but other than that it makes up for it by being in a perfect location. Easy access to subway...

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Thank KELVIN B
CROMWELL
Reviewed 17 June 2014

As we entered the hotel it's exterior gave us hope we found something special. Upon reaching the reception desk we knew that was not going to be the case. Greeted by dead flower arrangement and an indifferent clerk has not a great start. Once we reached our room we were disappointed with its size. Then the paper thin walls made...

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2Thank RonPam673
Santa Monica, California
Reviewed 16 June 2014

In any other city, the Lucerne would be a run-of-the-mill hotel as it does not appear to have been updated in years, as it does not have a sexy and fun lobby bar and/or restaurant. As it is located on some pricey real-estate on the Upper West Side of Manhattan, though, it is fairly nice as it is a good...

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Thank Steven C

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Staying in Upper West Side

Neighbourhood Profile
Upper West Side
Nestled between Central Park and the Hudson River, the Upper West Side offers iconic architecture and a quiet, residential respite from the buzzing energy of downtown. Along Central Park West are many of the city’s most iconic apartment buildings, as well as the American Museum of Natural History, which has been welcoming visitors to its historic exhibit halls for over 140 years. Culture fans will love Lincoln Center, home to some of the world’s best opera, dance, film, and theatre performances, all centrally located around a beautiful fountain. Spanning the entire length of the Upper West Side, Riverside Park is ideal for a long, leisurely stroll in a quiet green space.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Lucerne offers New York City visitors luxury accommodations in the heart of Manhattan's posh Upper West Side. The Lucerne's building is a treasured landmark built in 1904 that recently underwent a multi-million dollar renovation. The result is European-inspired architectural charm combined with sophisticated and modern accommodations. The Lucerne's guestrooms and suites represent the ultimate in comfort. Featuring full-size work desks, plush bedding, this luxury Manhattan hotel caters to your every need. Business and leisure travelers will appreciate The Lucerne's complimentary high-speed WiFi and printing services. It's no wonder then that The New York Times' review of The Lucerne proclaimed: "Service unrivalled." Enjoy breakfast, lunch, and dinner at the hotel's Nice Matin restaurant and sidewalk cafe, a popular destination beloved by both locals and tourists. Every Thursday evening, wind down with some wine during The Lucerne's complimentary wine hour, located in the hotel lobby. The Lucerne is just a short subway ride to Lincoln Center and walking distance of the American Museum of Natural History, The Children's Museum of Manhattan, Columbus Circle, Riverside Park, Central Park, and several fine restaurants, specialty boutiques, and cafes. ... more   less 

Additional Information about The Lucerne Hotel

Address: 201 West 79th Street, New York City, NY 10024-6200
Region: United States > New York > New York City > Upper West Side , Manhattan
Price Range: €169 - €412 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Lucerne Hotel 4*
Number of rooms: 202
Reservation Options:
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Also Known As:
Lucerne Hotel New York City
Hotel Style:
#25 Spa Hotel in New York City
#46 Family Hotel in New York City
#62 Romantic Hotel in New York City
#94 Luxury Hotel in New York City
#96 Business Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from The Lucerne Hotel staff and other travellers.
33 questions
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Andover, Massachusetts
Suffern, New York
over a year ago

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Questions? Get answers from The Lucerne Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a view of Central Park”
 of 5 bubbles 422murrays, 26 Feb 2017 | Read review
“Rooms on the corner fac9ing West 79th Street are sunny and have a nice view.”
 of 5 bubbles 605allysonc, 23 Feb 2017 | Read review
“room 915 has some residual elevator noise.”
 of 5 bubbles eff360, 20 Feb 2017 | Read review
“The desk advises that you can request a room with a view when you make a reservation”
 of 5 bubbles dalm0m, 29 Jan 2017 | Read review
“interior or high floor if you are worried about street noise”
 of 5 bubbles JallyGal, 18 Dec 2016 | Read review
5 of 5