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The Lucerne Hotel

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Traveller (288)
Room & Suite (210)
Dining (3)
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Overview
  • Excellent56%
  • Very good35%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
Free Wifi
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
Fitness centre
4 Star Hotel
All hotel details
Offers from The Lucerne Hotel
Special Offer: STAY 3 NIGHTS AND SAVE!
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Offers from The Lucerne Hotel
Special Offer: STAY 3 NIGHTS AND SAVE!
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,488)
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1,294
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1 - 5 of 2,314 reviews
Reviewed 2 days ago

The rooms in the Lucerne are large for NYC hotle rooms. The room and hotel are both very clean an comfortable, the staff very friendly, and the location very convenient for the museums in the city. it was very cold while I was there and...More

Thank CMCMSC
Hotel's Favourite
Reviewed 28 November 2017

Thirteen years ago, my daughters and I traveled to New York City for the first time. Following a colleague's recommendation, we stayed at The Lucerne Hotel. To this day, it remains one of our favorite hotels in Manhattan. Its Upper West Side location combines the...More

5  Thank mrwu714
Response from NewYorkHotel, Manager at The Lucerne HotelResponded 1 December 2017

Thank you for you delightful review and for being a loyal Lucerne guest! It’s guest like you who make our staff enjoy their job. Kira will be so happy to know that she has been recognized for her personalized service once again. She has been...More

Reviewed 1 week ago via mobile

We stayed for one night with our two kids 3 and 5 in a standard room. The service at the lobby is very lax (but housekeeping was very helpful). Even when there is no one in line at the front desk, I had to stand...More

Thank wlslb
Reviewed 1 week ago via mobile

I challenge anyone to find a better value in NYC. For the price, rooms are well appointed and clean. We had the the double queen suite for family of 4 - for nyc, this was a reasonably generous amount of space. The location is fantastic...More

1  Thank JMYCT
Reviewed 1 week ago via mobile

This hotel was recommended to us by a friend who stays here frequently. Clean, well-appointed room in a good location. Staff were friendly and helpful while we were there. My only complaint is that after we checked in I checked my email and found an...More

Thank HCPMOM
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Details
Price range
US$204 - US$534 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 Family Hotel in New York City
#30 Spa Hotel in New York City
#61 Romantic Hotel in New York City
#95 Business Hotel in New York City
#130 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$204 - US$534 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 Family Hotel in New York City
#30 Spa Hotel in New York City
#61 Romantic Hotel in New York City
#95 Business Hotel in New York City
#130 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms
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Traveller (288)
Room & Suite (210)
Dining (3)
Amenities (25)
Business Centre & Event Rooms (1)
Nearby
Upper West Side
Nestled between Central Park and the Hudson River, the
Upper West Side offers iconic architecture and a
quiet, residential respite from the buzzing energy of
downtown. Along Central Park West are many of the
city’s most iconic apartment buildings, as well as the
American Museum of Natural History, which has been
welcoming visitors to its historic exhibit halls for
over 140 years. Culture fans will love Lincoln Center,
...More
Questions & Answers
Ask a question
crazyminx
16 January 2018|
AnswerShow all 5 answers
Response from Larissa921 | Reviewed this property |
Did not have any construction when we were there, but it was weekend, don’t know about week days
0
Votes
crazyminx
9 January 2018|
AnswerShow all 4 answers
Response from Debbie F | Reviewed this property |
We asked for a Keurig coffee maker & coffee supplies and they were happy to provide. I think if you request something they try their best to provide it.
0
Votes
crazyminx
6 January 2018|
AnswerShow all 10 answers
Response from Michelle K | Reviewed this property |
The hotel restaurant doesn’t do pancakes and is expensive. Go to 82nd street and go to the 82nd st cafe great place found it on last day
1
Vote
Room Tips
"Sadly, I would avoid this hotel altogether."
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"In NYC, higher is always better"
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"Street view"
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"Room 601 is great"
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