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The Lucerne Hotel

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2,301 Reviews from our TripAdvisor Community

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Showing 2,145: English reviews
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Albuquerque
Reviewed yesterday NEW

A lovely old hotel on the uppewr west side. Recently remodeled and very comfortable. My wife and I took a king bed suite when they offered a huge discount. It is one block from the #1 subway and 3 blocks from the A,B and C. Lots of restaurants close by. We especially liked the Bagel Company at Amsterdam and 79th...

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1Thank rancherAlbuquerque
Buffalo, New York
Reviewed 2 weeks ago

Nice hotel on the upper west side. Close to Central Park, museums, Lincoln Center and great local restaurants. Comfortable rooms - very pleasant stay. Subway is at 79th Street. Couldn't be more convenient.

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Thank Pivo_11
NewYorkHotel, Manager at The Lucerne Hotel, responded to this review

Thank you for this lovely review. We're so pleased to hear that you enjoyed your stay. We look forward to seeing you again soon.

Chicago, Illinois
Reviewed 2 weeks ago

I have stayed here on several occasions for business. Very comfortable and quiet, although the water pressure is extremely high (ie, don't turn on the shower at full blast and be fully awakened if flushing the toilet in the middle of the night). The hotel offers a discounted breakfast at the adjacent restaurant, Nice Matin, which was fine but at...

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Thank delizmahon
Albany, New York
Reviewed 2 weeks ago

I really enjoyed my stay here. The staff was friendly. The hotel has been recently renovated - a great vintage vibe! Nice neighborhood - one block from Museum of Natural History. Great places to eat nearby. I will definitely stay here again! Loved it!!

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Thank L W
NewYorkHotel, Manager at The Lucerne Hotel, responded to this review

We're so happy that you enjoyed your stay with us! Thank you for your lovely review. We will pass along your kind words to our staff. We can't wait to see you on your next visit!

Brisbane, Australia
Reviewed 2 weeks ago via mobile

Pick elsewhere. The location is handy for the UWS. Rooms are a good size. Hotel is pleasant. Rooms are clean. This review would have been so different if they cared about customer service. The negatives: - the front desk staff are rude. I dealt with a number of them. Three men were very rude. Two others offensive and rude. -...

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2Thank soff01
Atlanta, Georgia
Reviewed 3 weeks ago

Debra greeted us the moment we arrived with charm and kindness. Although we had arrived quite early our room was ready. Debra asked if we were on Spring Break and I mentioned that we were celebrating my daughter's Sweet 16. When we returned from walking through Central Park there was a Sweet 16 ballon and a tower of sweet treats...

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2Thank Patricia T
NewYorkHotel, Manager at The Lucerne Hotel, responded to this review

Thank you for writing this lovely review. We are thrilled to hear that you enjoyed your stay with us, and we're honored that you chose The Lucerne for such a special birthday! We will pass along all of your accolades to Debra. We think she's pretty great too. We can't wait to see you on your next trip to NYC!

Regina, Canada
Reviewed 4 weeks ago

This was our second stay here, and we were happy to be back. This hotel is a one-off, not part of a chain, and it has a comfortable old-world feel. Rooms are not large, but they are certainly large enough as well as well-designed, comfortable and clean. My request for no scented cleaning fluids was honoured, though it took two...

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1Thank Diana W
NewYorkHotel, Manager at The Lucerne Hotel, responded to this review

Thank you so much for this detailed review. We're very glad that you were able to explore and enjoy our neighborhood. We will pass along your kind words to our staff, they'll love to hear them! The next time you visit us, please give us a call and we'd be more than happy to bring you up a Keurig for...

Prosper, Texas
Reviewed 4 weeks ago

I know this is NYC but it was still difficult to navigate parking. The doormen are not very helpful. And to be frank not very nice either. The rooms were a little small and the bathrooms although updated still feel like I was in the 1960's. Even the elevators are small. The beds were comfortable but like any old hotel...

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Thank Murray S
Reviewed 4 weeks ago

I was in New York for a business meeting and my host booked me into this hotel. The staff is friendly and efficient and the room, while not huge, was well decorated and very comfortable. I really appreciated the excellent water pressure in the shower. Two things would have made it perfect: a coffee maker in the room and a...

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Thank Susan B
NewYorkHotel, Manager at The Lucerne Hotel, responded to this review

Thank you for taking the time to write this review. We're glad to hear that staff was friends and efficient, and the room was to your liking. The next time you visit us, please give us a call and we'd be more than happy to bring you a Keurig for coffee and tea, and have someone help you with the...

Los Angeles
Reviewed 4 weeks ago

This beautiful Upper West Side hotel sits on the corner of Wet 79th Street. The entrance was attended by very helpful and supportive bell staff. The reception area, while not large, was beautifully appointed. Upon check-in, I was given an upgrade to a suite with two queen beds and a separate livinng area with flat screen TV, desk and chair,...

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3Thank Allyson C

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Staying in Upper West Side

Neighbourhood Profile
Upper West Side
Nestled between Central Park and the Hudson River, the Upper West Side offers iconic architecture and a quiet, residential respite from the buzzing energy of downtown. Along Central Park West are many of the city’s most iconic apartment buildings, as well as the American Museum of Natural History, which has been welcoming visitors to its historic exhibit halls for over 140 years. Culture fans will love Lincoln Center, home to some of the world’s best opera, dance, film, and theatre performances, all centrally located around a beautiful fountain. Spanning the entire length of the Upper West Side, Riverside Park is ideal for a long, leisurely stroll in a quiet green space.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
Official Description (provided by the hotel)
The Lucerne offers New York City visitors luxury accommodations in the heart of Manhattan's posh Upper West Side. The Lucerne's building is a treasured landmark built in 1904 that recently underwent a multi-million dollar renovation. The result is European-inspired architectural charm combined with sophisticated and modern accommodations. The Lucerne's guestrooms and suites represent the ultimate in comfort. Featuring full-size work desks, plush bedding, this luxury Manhattan hotel caters to your every need. Business and leisure travelers will appreciate The Lucerne's complimentary high-speed WiFi and printing services. It's no wonder then that The New York Times' review of The Lucerne proclaimed: "Service unrivalled." Enjoy breakfast, lunch, and dinner at the hotel's Nice Matin restaurant and sidewalk cafe, a popular destination beloved by both locals and tourists. Every Thursday evening, wind down with some wine during The Lucerne's complimentary wine hour, located in the hotel lobby. The Lucerne is just a short subway ride to Lincoln Center and walking distance of the American Museum of Natural History, The Children's Museum of Manhattan, Columbus Circle, Riverside Park, Central Park, and several fine restaurants, specialty boutiques, and cafes. ... more   less 

Additional Information about The Lucerne Hotel

Address: 201 West 79th Street, New York City, NY 10024-6200
Region: United States > New York > New York City > Upper West Side , Manhattan
Price Range: €220 - €414 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Lucerne Hotel 4*
Number of rooms: 202
Reservation Options:
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Also Known As:
Lucerne Hotel New York City
Hotel Style:
#24 Spa Hotel in New York City
#46 Family Hotel in New York City
#62 Romantic Hotel in New York City
#96 Business Hotel in New York City
#97 Luxury Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from The Lucerne Hotel staff and other travellers.
34 questions
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Andover, Massachusetts
Suffern, New York
over a year ago

See all questions (34)

Questions? Get answers from The Lucerne Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask and you shall receive.”
 of 5 bubbles rancherAlbuquerque, 28 Mar 2017 | Read review
“Find a room opposite construction going on next door!!”
 of 5 bubbles 921LW, 12 Mar 2017 | Read review
“The Family Suite is perfect for traveling with kids.”
 of 5 bubbles PatriciaT342, 8 Mar 2017 | Read review
“Try to get a view of Central Park”
 of 5 bubbles 422murrays, 26 Feb 2017 | Read review
“Rooms on the corner fac9ing West 79th Street are sunny and have a nice view.”
 of 5 bubbles 605allysonc, 23 Feb 2017 | Read review
5 of 5