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    Hotel Wales

    1295 Madison Avenue, New York City, NY 10128
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE US$104
    US$351
    US$246
    US$250
    US$247
    Traveller (140)
    Room & Suite (195)
    Dining (26)
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    Overview

    • Excellent32%
    • Very good37%
    • Average16%
    • Poor7%
    • Terrible5%
    Travellers talk about
    Free Wifi
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    3.5 Star Hotel
    All hotel details
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    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Traveller rating
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    Time of year
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    Reviewed 3 December 2014

    Checked in and were told, you have the Penthouse, all excited. Wrong, the worst hotel room I have ever had in all my life all over the world. To get to it you had to walk through what looked like a construction area but wasnt....More

    Helpful?1  
    Response from HotelWales, General Manager at Hotel Wales

    Thank you for your review Joe. Please accept our apologies with regard to the condition of the room you were initial placed in. We are definitely looking to rectify the items that you mentioned. I am glad that you enjoyed the other accommodation that you...More

    Reviewed 24 November 2014

    I had a good stay at this hotel and will be happy to visit again. Good parts: 1. The location on Madison Avenue and within walking distance of the museum mile including the Met. 2. The staff who are all very friendly and helpful 3....More

    Helpful?2  
    Response from HotelWales, General Manager at Hotel Wales

    Thank you for taking the time to share your experience with other like-minded travelers such as yourself. We are very pleased that you enjoyed your stay. During your future visits we recommend that that you stay in one of our many suites. The majority offer...More

    Reviewed 23 November 2014

    We stayed a Saturday night at the Hotel Wales - my husband, 4- and 6-year old sons, and me. The location is very convenient to the park, museums, and restaurants. But do not kid yourself that this is a luxury hotel. The level of customer...More

    Helpful?2  
    Response from HotelWales, General Manager at Hotel Wales

    Thank you for taking the time to share your experience with us. I deeply regret that you had such a negative experience with our valet service. We are in the process of investigating the matter further with the valet parking company that we utilize and...More

    Reviewed 21 November 2014

    The Hotel Wales is a great off the beaten path find. I stayed one night on a business trip and found the hotel to have many strengths. Specifically: it's in a great residential neighborhood, away from the tourists. So, you wake up and have coffee...More

    Helpful?1  
    Response from HotelWales, General Manager at Hotel Wales

    Thank you so much for your review. I am pleased that you enjoyed our residential neighborhood. We are conveniently located away from the main tourist attractions giving you a sense of being part of the neighborhood.At the same time if you wish to explore all...More

    Reviewed 18 November 2014

    Hotel Wales is a great find of a hotel in NYC on the 'upper East Side'. It is a bit farther from many of the mid-town 'attractions' but it's in a great location and very convenient to a subway line so getting to 'other' city...More

    Helpful?1  
    Response from HotelWales, General Manager at Hotel Wales

    Hi Angela, Thank you for your review. I am pleased that you enjoyed the neighborhood. The close proximity to Central Park including the reservoir in the park makes staying at The Hotel Wales very convenient. We look forward to seeing you again during the warmer...More

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    About
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Meeting Rooms
    • Conference Facilities
    • Room Service
    • Dry Cleaning
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$230 - US$432 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #218 Business Hotel in New York City
    Photos
    Traveller (140)
    Room & Suite (195)
    Dining (26)
    Hotel & Grounds (112)
    Nearby
    Upper East Side
    Combining quiet residential neighbourhoods that have
    easy access to Central Park with world-famous cultural
    institutions, the Upper East Side is one of the most
    livable places in the city. Along beautiful Fifth
    Avenue, you’ll find Museum Mile, which houses many of
    the nation's most famous attractions in a single
    stretch, like The Metropolitan Museum of Art and the
    Guggenheim Museum. Walk a few blocks into the
    ...More
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    Nearby Restaurants
    Sarabeth's East
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    Sfoglia
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    Nearby Attractions
    Neue Galerie
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    Cooper Hewitt, Smithsonian Design Museum
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    Questions & AnswersAsk a question
    bluegrasschick
    Has anyone used the meeting space? How efficient is the catering of dinner from Sarabeth's restaurant to the meeting space? We have a group of 8-10 and are considering this for a 6-8 pm work dinner on a Friday night.
    25 June 2016|
    Answer Show all 4 answers
    Response from Mary Beth M | Reviewed this property |
    I have no experience with catering for a group though I will say Sarabeth's has a great reputation and your group size is manageable so I wouldn't foresee any problems.
    1
    Vote
    Andrew A
    If one is driving to NYC, is there guaranteed parking at the hotel?
    1 February 2016|
    Answer Show all 2 answers
    Response from Jeffhbtv | Reviewed this property |
    According to their FAQ's, they have valet parking. I usually park myself in one of the local area garage's which is probably where they park as well (its not like they have their own underground garage). I have never had a... More
    0
    Votes
    Catullus
    I noticed that you said the sofa bed was firm, but what about the other bed (or beds)? We prefer something on the softer side, and if firmness is the standard we'll need to look elsewhere. Thanks.
    8 March 2015|
    Answer Show all 8 answers
    Response from AlexDavidson | Reviewed this property |
    I didn't try the sofa bed. The king mattress was as comfortable as any hotel mattress I've ever slept on. Firm enough for comfort but by no means hard. It's such a specific thing -- how a mattress feels -- so all I can... More
    1
    Vote
    Room Tips
    "Please ask for floors 8 or 9 and ask for exterior rooms only - 815 is a good room."
    Read review
    "Top floors quieter apparently kitchenette suites on 10th floor"
    Read review
    "Standard Queen rooms are very small so be prepared for that."
    Read review
    "higher rooms have less traffic noise at night. corner rooms are lovely."
    Read review