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Waldorf Astoria New York

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Traveller (4297)
Room & Suite (1511)
Dining (159)
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Overview
  • Excellent42%
  • Very good27%
  • Average17%
  • Poor9%
  • Terrible5%
Travellers talk about
“bull and bear”(452 reviews)
“peacock alley”(369 reviews)
“iconic hotel”(334 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Reviews (11,561)
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3,971
2,614
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975
539
Show reviews that mention
All reviewsbull and bearpeacock alleyiconic hotelpark avenuenew yorkart decoroom servicemain lobbybeautiful lobbyan upgradechrysler buildingone bedroom suitecorner roomgrand central stationrockefeller centertimes squareoscars
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4,081 - 4,085 of 9,897 reviews
Reviewed 8 December 2014

I have stayed here the last two years and think I will definitely continue to use it as my New York choice. Here's why: Location: It's right in midtown and within striking distance of many of my favourite restaurants, sights etc. You could throw a...More

2  Thank ColinJHerd
Response from Bridget M, Assistant Director of Front Office Operations at Waldorf Astoria New YorkResponded 9 December 2014

Dear ColinJHerd, Thank you for taking the time to write a review about your recent stay at our hotel. We appreciate your highly praising remarks and recommendation of the Waldorf Astoria to future guests, and we feel certain that other TripAdvisor users will find your...More

Reviewed 8 December 2014

We stayed at the Waldorf Astoria for 5 days following Thanksgiving 2014. Reason we stayed there is that friends we travel with are smokers and the hotel has smoking rooms ( a plus for smokers.) This a grand OLD hotel, no getting away from the...More

1  Thank Mitch A
Response from Bridget M, Assistant Director of Front Office Operations at Waldorf Astoria New YorkResponded 9 December 2014

Dear Mitch, Thank you for taking the time to leave us your detailed feedback regarding your recent stay at the Waldorf Astoria. We are delighted to read your review and find that you were pleased with your stay overall, though we regret that you were...More

Reviewed 8 December 2014

Stayed here for only one night for a quick trip to treat myself to the Christmas decorations in the store windows, etc. The hotel however, was the best part of my trip. I was upgraded to a suite since I was using HHonors rewards. It...More

Review collected in partnership with Waldorf Astoria
1  Thank Robert T
Response from Bridget M, Assistant Director of Front Office Operations at Waldorf Astoria New YorkResponded 9 December 2014

Dear Robert, Thank you so kindly for taking the time to craft this wonderful review about your recent stay at the Waldorf Astoria! We are so thrilled to read that your expectations for a luxury experience at our iconic hotel were met and exceeded. We...More

Reviewed 8 December 2014 via mobile

There are so many hotels to book in New York that it becomes overwhelming i chose the Waldorf Astoria because i had heard the name before properly in the movies, so we booked, reviews seemed mixed on here but we all look fir different things...More

Thank Daniel J
Response from Bridget M, Assistant Director of Front Office Operations at Waldorf Astoria New YorkResponded 9 December 2014

Dear Daniel, Thank you for taking the time to leave us your excellent review regarding your interactions with staff and your luxury room accommodation. It is such a pleasure to see that your expectations for a wonderful experience here were met and exceeded, from your...More

Reviewed 7 December 2014 via mobile

Better off at a Hilton or a boutique hotel. I was shocked at how disorganized and mismanaged this hotel was. It was likely a unique experience, but one I feel should be shared. Beautiful-but-aging styling, and a bit-out-of-the-way location, but my prediction is a strong...More

3  Thank Jack R
Response from Bridget M, Assistant Director of Front Office Operations at Waldorf Astoria New YorkResponded 9 December 2014

Dear Jack, Thank you for taking the time to write a review about your recent stay at our hotel. Please accept my sincerest apologies for the disappointment you experienced here. We will be in touch shortly to address your experience further so that we may...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free Internet
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Laundry Service
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
US$319 - US$1,799 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#38 Spa Hotel in New York City
#106 Family Hotel in New York City
#186 Luxury Hotel in New York City
#191 Romantic Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$319 - US$1,799 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#38 Spa Hotel in New York City
#106 Family Hotel in New York City
#186 Luxury Hotel in New York City
#191 Romantic Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (4297)
Room & Suite (1511)
Dining (159)
Pool & Beach (4)
Amenities (28)
Business Centre & Event Rooms (22)
Family and Play Areas (12)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
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Laura T
13 September 2017|
AnswerShow all 5 answers
Response from Jim A | Reviewed this property |
I stayed there for a "last hurrah" Feb. 24-27, 2017. I believe it closed just a few days thereafter. Most of the buildings is being converted to condos. The exact plans were not public at the time. I was led to believe... More
1
Vote
catherine642013
15 April 2017|
AnswerShow all 6 answers
Response from kim m | Reviewed this property |
it has closed for refurbishment
0
Votes
Room Tips
"Would stay here again"
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"Currently closed for renovation."
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"Higher floors and a suite of course! :)"
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"unpredictable - a lottery"
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