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The Westin New York Grand Central

Booking.comUS$295*
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GreenLeadersBronze level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$351*
US$295*
US$351*
US$295*
US$299*
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3,223 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin New York Grand Central
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Showing 2,594: English reviews
Stanhope, United Kingdom
Reviewed 5 February 2017

This hotel is beautiful and in a perfect location. Very close to all the attractions New York has to offer. The only fault I had was that there was no free wi-fi in the room - you had to pay. If you wanted free wi-fi you had to go downstairs to the hotel lobby.

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Helpful?
Thank Alyson12345
South Burlington, Vermont
Reviewed 5 February 2017

I was traveling for business and The Westin was close to my destination. The staff were very professional and they were quick with the check in. The room was comfortable. The conference room was a good space to have our program at.

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Thank 448scott
Boston, Massachusetts
Reviewed 4 February 2017

Pros: Great location, reasonably priced, wonderful service, nice restaurant, and comfortable beds. Cons: Peeling paint on bathroom ceiling, stained lampshade and pillow, coffee pod from previous occupant left in coffee maker. Little things add up to leave a less than positive impression. Was also disappointed to learn that there is no free Wi-FI despite the claim on Expedia otherwise.

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Thank Iamnotatwork
Reviewed 3 February 2017 via mobile

I was worried after reading a few bad reviews of this hotel but I must say I could not fault anything.. The room was a very large modern room with a view of the Crysler building! The staff we had dealings with we're great and the bar in the hotel was a really nice spot for pre dinner cocktails.

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Thank Kelly M
Chichester, United Kingdom
Reviewed 3 February 2017

Came to N.Y to celebrate my 50th birthday and chose this hotel as it had stunning views of the Chrysler building and Empire State Building. It was a great central location for exploring New York, everything was easily accessible from here. We had a super room on the top floor corner and had a view of both of the most...

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1Thank suziecroucher
Portland
Reviewed 2 February 2017

We literally stayed here for one night to test drive the property. As a Platinum SPG I could not have been happier. A far nicer experience than our experience at Le Parker Meridien, which is also a Starwood property. At check-in our status was acknowledged and an upgraded room offered without our asking. Rooms are well appointed, a bit smaller...

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Thank PDXStocks
London, United Kingdom
Reviewed 2 February 2017

Really enjoyed the location and the stay. The staff was very friendly and the rooms were comfortable. Good restaurants near by. The only thing I would recommend is an Olympic weightlifting bar in the gym. Otherwise great

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Thank AdelHum
Chicago
Reviewed 1 February 2017

I have always loved the rooms in this hotel for the comfortable seating, great bed and functional bath (with extra storage on the shelf under the sink). The rooms are quiet - I never hear hallway noise or neighbors - and the location is perfect for quick access to the subway. And on our last visit, my interactions with the...

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Thank lmvacation
Bhumika B, Executive Assistant at The Westin New York Grand Central, responded to this review

Hello Imvacation, I am delighted to hear that we are able to provide you with consistent service that you've enjoyed during your stay with us. I am glad to hear that you are able to enjoy the convenient location of our property. As we strive to excel in the areas of customer service, it great to hear such comments from...

Hertfordshire, United Kingdom
Reviewed 1 February 2017

This was my first time to NYC, travelling with my daughter and my son 13 and picked this hotel based on previous reviews and what I thought I would need. It turned out brilliantly. Upon arrival the check in staff were very welcoming and our room was upgraded. Our room was on the 30th floor with great views of the...

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Thank RONAVHB
Saint Paul, Minnesota
Reviewed 1 February 2017

I am not sure I have the spelling right, but Diedra was great at helping me get to the skyline and finding an interesting place for lunch. She got us in our room early so we could enjoy more of New York. We ha a room with a view of the Empire State Building.

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Thank Brenda H

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04/06/2017 05/06/2017
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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Free Internet
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin New York Grand Central hotel is located in the heart of midtown Manhattan. Our hotel is ideal for both leisure and business travelers as it is ideally located near Grand Central Terminal. ... more   less 

Additional Information about The Westin New York Grand Central

Address: 212 East 42nd Street, Between 2nd Ave and 3rd Ave, New York City, NY 10017-5803
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: €190 - €517 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Westin New York Grand Central 4.5*
Number of rooms: 774
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Starwood, Hotels.com, Expedia, Travelocity, Orbitz, Priceline, Hotwire, Cheap Tickets, Cancelon, Evoline ltd, getaroom.com, TripOnline SA, HotelQuickly and HotelsClick so you can book your The Westin New York Grand Central reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The New York Helmsley Hotel New York City
The Hotel New York City
New York Helmsley Hotel
Hemsley New York
Helmsley Hotel New York
The New York City Helmsley
Helmsley New York
Hotel Style:
#61 Green Hotel in New York City
#150 Luxury Hotel in New York City
#156 Romantic Hotel in New York City
#165 Family Hotel in New York City
#173 Business Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from The Westin New York Grand Central staff and other travellers.
86 questions
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Exeter, United Kingdom

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Simply do not come to this hotel”
anaaP1099XP, 24 May 2017 | Read review
“The higher the quieter it got”
paulsU2998EQ, 23 May 2017 | Read review
“View out onto the street is good”
227ianc, 18 May 2017 | Read review
“in New York, I like higher rooms, but didn't spend much time looking out the window.”
SSHotelman, 15 May 2017 | Read review
“For a full on experience get a room on one of the top floors. ”
laurajR2867LZ, 10 May 2017 | Read review
5 of 5
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US$295* /night
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TripAdvisorUS$295
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Prices are for 1 room, 2 adults
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