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The Westin New York Grand Central

3,657 reviews
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Traveller (835)
Room & Suite (591)
Dining (18)
Overview
  • Excellent41%
  • Very good39%
  • Average13%
  • Poor4%
  • Terrible3%
Travellers talk about
“chrysler building”(270 reviews)
“great location”(527 reviews)
“new york”(523 reviews)
Wifi
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
4.5 Star Hotel
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Offers from The Westin New York Grand Central
Special Offer: Breakfast for 2 Included
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,657)Write a Review
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All reviewschrysler buildinggreat locationnew yorkheavenly bedtimes squarespg membermini barcorner roomgood sizebryant parkeast sidelate checkhigh floortwo blockshousekeeping staffby nyc standardstwo double beds
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261 - 265 of 2,940 reviews
Reviewed 24 July 2017 via mobile

Staying in room 2123 after paying a 50 dollar a night "upgrade" fee. This was my second room. First room smelled like smoke. The second room has hair from the last person in the bathroom. So gross. They told me the rooms were just updated....More

Thank Emad F
Response from Bhumika B, Executive Assistant at The Westin New York Grand CentralResponded 26 July 2017

Hello Emad F, Thank you for taking the time to review our property. I am sorry hear of issues you encountered with your room. I have forwarded your feedback to one of our Assistant Directors of Front Office, who will be delighted to reach out...More

Reviewed 24 July 2017

Quite central hotel , 15 minute walk to Times Square. Very clean, modern and luxurious. Hotel was lovely. It is a sky scraper so if you don't like heights ask for a low floor. The lift is very quick. No breakfast here.More

4  Thank Nicky S
Response from Bhumika B, Executive Assistant at The Westin New York Grand CentralResponded 4 August 2017

Hello Nicky S, Thank you for taking the time to review our property. I am delighted to hear that you enjoyed your stay with us and that our hotel's location worked to your advantage during your recent stay. Thank again for your feedback and we...More

Reviewed 22 July 2017

Myself, My husband, our adult daughter & her friend stayed here for 2 nights in June. To be honest, we weren't in the room very much as there is so much to see and do in NY. The room was on the small side, but...More

2  Thank Gildz74
Reviewed 19 July 2017 via mobile

Wonderful location , Helpful and Friendly staff , rooms were good , Bathroom lighting was literally greeeaaat.! , the price per night was reasonable as a 4-stars-hotel located in Manhatten I like the hotel and i would book there if I came to NYC again

4  Thank Arwa b
Reviewed 18 July 2017 via mobile

I stayed one night for a business trip as my meeting was on the same block. The traditional king room was clean and of decent size for NYC and had a small sitting area with a couch and chair and a desk. Well lit mirror...More

Thank MsRCY
Response from Bhumika B, Executive Assistant at The Westin New York Grand CentralResponded 21 July 2017

Hello MsRCY, Thank you for taking the time out to review our property. I am sorry to hear of the issues you encountered during your stay with us. Despite it issues mentioned, I am delighted to hear that our associates were able to provide you...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$182 - US$522 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#61 Green Hotel in New York City
#82 Family Hotel in New York City
#152 Romantic Hotel in New York City
#158 Luxury Hotel in New York City
#168 Business Hotel in New York City
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$182 - US$522 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#61 Green Hotel in New York City
#82 Family Hotel in New York City
#152 Romantic Hotel in New York City
#158 Luxury Hotel in New York City
#168 Business Hotel in New York City
Room types
Suites, Non-Smoking Rooms
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Traveller (835)
Room & Suite (591)
Dining (18)
Pool & Beach (1)
Amenities (17)
Business Centre & Event Rooms (7)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
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Weegie74
12 February 2018|
AnswerShow all 2 answers
Response from JoeA43 | Reviewed this property |
Hello! I booked the room using Hotwire I really don't have anyone specific to contact. I suppose you can call the hotel direct to see if they can give you a good rate. Hotwire offers rooms based on availability. Each time... More
0
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Tee P
3 February 2018|
AnswerShow all 3 answers
Response from | Reviewed this property |
Hi TeeP, I do not recall what that is, but I am sure you can pay with cash.
0
Votes
rainey966
30 January 2018|
AnswerShow all 5 answers
Response from casmary | Reviewed this property |
We were not charged a breakage fee. Enjoy
0
Votes
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Room Tips
"Make sure you read all about the mini bar"
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"stay up high above 10- NYC is noisy"
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"Don't expect dead silence - it's NYC. Traffic noise persists at all hours, even from 40th floor, but..."
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"Corner room is the best"
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